Duval Ford

2013 Ford Explorer Our recent purchase of a 2013 Ford Explorer XLT SUV. We had a great salesman in David Moore. He was very knowledgeable in the workings of the Explore Our recent purchase of a 2013 Ford Explorer XLT SUV. We had a great salesman in David Moore. He was very knowledgeable in the workings of the Explorer. Thanks for everything David. We love our newer suv. We'll tell others about our experience with you. Thank you. Wayne and Dana Priest More

Customer Focused and Polite My salesman Mike M and the GM Richard were very respectful of my time. I also worked with Sheila in service. All three met my needs 100% My salesman Mike M and the GM Richard were very respectful of my time. I also worked with Sheila in service. All three met my needs 100% More

Best Dealership around We were BOZARD customers and returned only to have a bad experience. We went to DUVAL just to see what we could do and much to our suprise Matt Tudo We were BOZARD customers and returned only to have a bad experience. We went to DUVAL just to see what we could do and much to our suprise Matt Tudor was there who actually helped us get our first 2 cars from Bozard....Bozards loss....Duvals gain....Matt is a wonderful person who always makes you feel important and always works hard to give you the best deals he can. He introduced us to Eric Peloquin who also came from Bozard....again Bozards loss....Duvals gain....he was such a pleasure to work with. He took his time and did not pressure is in anyway..he is also very knowledgable. They made our Car buying experience wonderful. Definantly will continue out Business with Duval Ford....the hour is so dirty the drive...the customer service is outstanding....if you are looking for World Class Service go see Matt, Eric and everyone at Duval...... More

Purchasing a church van From the moment we walked through the door, the people at Duval Ford were ready to help! They were able to find exactly what we need, and get it to us From the moment we walked through the door, the people at Duval Ford were ready to help! They were able to find exactly what we need, and get it to us quickly! I would highly recommend anyone looking to buy a vehicle to go to Duval Ford! More

Malcolm Daigle and Dan Hodges took excellent care of us! They took time to find us exactly the truck and features we wanted. Malcolm even worked on his day off when dealer was closed to help deliver the truc They took time to find us exactly the truck and features we wanted. Malcolm even worked on his day off when dealer was closed to help deliver the truck. Went over all questions and showed us all details. He even takes my calls immediately to answer any questions regarding the truck. I highly recommend Duval Ford! More

Great experience purchasing a new vehicle at Duval Ford I recently purchased a new 2017 Explorer from Gunny (David Moore). Gunny is the main reason I purchased my vehicle from there, over all the other For I recently purchased a new 2017 Explorer from Gunny (David Moore). Gunny is the main reason I purchased my vehicle from there, over all the other Ford dealers. He went above and beyond what the normal sales rep does when answering questions and taking me out for a test drive. Gunny is extremely knowledgable about the product and you can tell he takes pride and great interest in what he does. I was impressed with all the features that the Explorer actually has, and I wouldn't have known about them if Gunny had not shown me them. Never during the car buying process did I feel rushed or pressured to make a decision. You can tell that Gunny really cares about his customers and wants them to be happy with their purchase, starting from the test drive, all the way through to owning the vehicle. I should mention also that Gunny is great with responding to inquiries. I had a few various questions on different days, and Gunny always responded in an extremely timely manner (even on his day off, which impressed me, but wasn't expected of course). I was able to get a great deal on a new 2017 Explorer and I am loving it so far. I will definitely recommend Duval Ford (especially Gunny) to anyone in the future. Thanks again Gunny! More

amazing Mike made this experience extremely pleasurable and delivered on everything that was asked for and more...from the sales to the delivery there is not Mike made this experience extremely pleasurable and delivered on everything that was asked for and more...from the sales to the delivery there is not one person I recommend more than Mike Murdock and Duval Ford....the dealership and Mike are truly the best there is...highly recommend More

We purchased a 2013 Ford Taurus from Duval Ford I don't have a real rating for the dealership yet, so I'll choose a generic 3 star rating for now, but Keith Bledsoe gets 5 ***** for his part in this I don't have a real rating for the dealership yet, so I'll choose a generic 3 star rating for now, but Keith Bledsoe gets 5 ***** for his part in this experience!. We pick up our car tomorrow (Tuesday 9/29/16) and we'll see if everything promised is delivered. But gotta give kudos to our salesman Keith Bledsoe. He worked tirelessly helping us get into our new car and even sent the car out to get the trunk lid realigned & adjusted. Keith also supplied us with a loaner Taurus, for several days, till our Taurus was ready! It will be fully detailed when we pick it up tomorrow morning and then I'll have more knowledge about Duval Ford under my belt and I can make a more informed evaluation when it comes to rating them. Thanks Keith! Jim & Jesse Jones More

Awful The only person that was the most help Rudy he made the long wait bearable for my oil change. Other than that service was horrible when I had to go ba The only person that was the most help Rudy he made the long wait bearable for my oil change. Other than that service was horrible when I had to go back for recall and replacement keys. Had to wait three hours for some keys and then I had to keep calling for an update. Can't wait to trade my car in. More

Very good service Customer care rep. Rudy Bravo was excellent. He went out of his way to make sure I was satisfied! He could not have been any nicer. Customer care rep. Rudy Bravo was excellent. He went out of his way to make sure I was satisfied! He could not have been any nicer. More