"Service spray in bed liner"
Excellent service, taken in at the appointment time and took only 10 mins longer than what was estimated for me. Product looks great. Thank you to Susan Moore for her outstanding customer service
"Informative, courteous, and helpful. "
Mrs Susan Moore was very helpful in helping us make our decision. She help us get Ford benefit for veterans. She went over everything, and even returned phone call after person. I would buy from this dealership, especially from her. Ford needs more sales personnel like her
"Best Car Dealer I Have Ever Used."
- Ron Allen
I have purchased a number of cars in my time and by any rating Duval Ford outranks them all. From sales to car care, I have received nothing but the best of service. After purchasing three cars from Duval and having just one little problem with the first (immediately corrected), I don't think of going to any other source. I have dealt with two sales persons in this relationship and I can tell you that Susan Moore is top chair. She sold me the 2012 XLT and the 2015 Titanium. What professionalism and care she takes in handling her customers (at least me anyway). The service department is top notch as well. I have had the pleasure of purchasing and driving a Ford Edge 2007, a Ford Escape XLT 2012 and the best of them all is my present car, a Ford Escape 2015 Titanium and I have never seen under the hood of any of them. The only service ever used was Duval Ford. Thanks guys for a terrific ride.
"NEVER BEEN SO HAPPY AND TREATED SO GOOD"
- Mike K.
Thank you Susan Moore for such a great and unexpected experience from the dealership and you for taking to time to make my buying experience hassle free.
From the moment my Wife and I pulled up, we had an awesome experience. Being that I was just doing some research on vehicles to purchase in the next 60 days and driving away with a 2017 used Ford Fusion should say a lot. After recently leaving another dealership just down the road with your typical Sales Hounds and not listening to your needs, Susan Moore at Duval Ford made our day. She listened to everything I said and was able to find the perfect car for me to test drive. The first and only car I test drove here at Duval Ford and my decision was made. All of the employees that assisted me here to include Charlie Barriger - Great Asset to Duval Ford, Randy Lindsey to end the sale experience and Dane the Dent Man made me a customer for life. I look forward to bringing both of my vehicles to the service department which I am sure will be just as good as my sales experience. Thank You #1 BIG DUVAL!
"An experience of a lifetime. "
From the moment I first encountered a staff member I knew I was in the right place. And each person I encountered after my arrival keep solidifying my initial feelings. I had the pleasure of working with Susan. She not only found vehicles that matched the parameters I was working with; but vehicles that ended up exceeding my expectations of what I thought I would be able to afford. She is personable, knowledgeable and encouraging. Duval Ford is by far the best dealership experience I have ever had. And will be my first stop every time I need to purchase a vehicle.
- Chip & Susan Jones
We could not have had a more enjoyable experience regarding the purchase of our new Ford Edge. Susan went over all the features of the vehicle and made sure we knew how to operate all the features of the vehicle before we left the lot. I would recommend Susan Moore to anyone looking to purchase a vehicle. Also a shout out to our finance guy, Zach.
"Great experience "
Purchased a new truck and it was a great experience!! Thank you Duval Ford. Treated my family and I really well. Def recommend. Beautiful facility.
"2015 Ford Fusion "
- Texas Gal
Our greeting in the parking lot was warm and friendly. Our salesperson, Susan Moore was very knowledgeable about the vehicle and spent time explaining each of this particular car's features and options.
"Excellent Customer Service "
All around 5 Stars! Great customer service, no hassle pricing and they really do appreciate your business. Not only are you buying a car you want to have great service in the long run.