Susan Moore

I would love to say that my experience with Duval Ford was great! I would recommend Duval Ford Service Department and Sales Department wonderful people who care about the customer experience. was great! I would recommend Duval Ford Service Department and Sales Department wonderful people who care about the customer experience. More

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Have bought two trucks at Duval have never had a hint of a problem. Customer service is excellent. Bought my last truck Susan was my salesperson, she was the best. a problem. Customer service is excellent. Bought my last truck Susan was my salesperson, she was the best. More

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Luxury visit from start to finish! !!! Everyone works as a family!!!! Will Always Return Again!!!! !!! Everyone works as a family!!!! Will Always Return Again!!!! More

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We came to Duval Ford looking for a larger SUV for our growing family, and Susan was absolutely phenomenal from start to finish. She helped us find the perfect vehicle—the Expedition Max—and her knowledge growing family, and Susan was absolutely phenomenal from start to finish. She helped us find the perfect vehicle—the Expedition Max—and her knowledge was truly impressive. She walked us through every feature, answered all of our questions clearly and honestly, and made sure we felt completely confident in our decision. What really stood out was her care and patience—she even took the time to set everything up for us while my youngest slept on my chest. Susan went above and beyond to make the entire experience smooth, stress-free, and enjoyable for our family. We highly recommend Duval Ford, but especially Susan if you’re looking for someone who genuinely takes care of you, gives you the facts, and doesn’t play games. She’s the real deal. More

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I bought a Ford Maverick from Susan Moore at Duval Ford. Susan was fantastic, she knew everything about the car and helped me set up all the technology. If you're in the market for a vehicle go to Duval For Susan was fantastic, she knew everything about the car and helped me set up all the technology. If you're in the market for a vehicle go to Duval Ford and ask for Susan. More

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They don’t print sales contracts anymore and have you read and sign on an iPad but they’ll tell you the iPad doesn’t work so to read and sign the paperwork on your phone so they can sneak in an $800 oil read and sign on an iPad but they’ll tell you the iPad doesn’t work so to read and sign the paperwork on your phone so they can sneak in an $800 oil change they told you was complimentary and then when you bring the vehicle back to be looked at under warranty and they have no idea whats wrong with it so they keep it for months and run out your warranty because they aren’t willing or aren’t able to diagnose the issue and you’re stuck with an inoperable vehicle with a payment and to add insult to injury they won’t stop calling you at 7:30 in the morning enroll you in some membership or try to sell you more service when they couldn’t fix the vehicle in the first place. More

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Duval ford, as always, exceeded my expectations. The team at Duval Ford is top notch. Always the place my company and family go for service or new vehicles. The team at Duval Ford is top notch. Always the place my company and family go for service or new vehicles. More

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two thumps up ! ! great experience all around i will recommend them to everyone. top notch ! great experience all around i will recommend them to everyone. top notch More

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It was an excellent service start to finish. Would highly recommend Duval Ford for any car purchase. Would highly recommend Duval Ford for any car purchase. More

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Billy, Kyle, and Jermaine are a great team and a credit to the dealership. They pay attention to the customer. to the dealership. They pay attention to the customer. More

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