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Duval Ford

Jacksonville, FL

4.9
1,784 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,784 reviews

September 24, 2016

Oil change/other work Oil change and other maintenance was done in a reasonable amount of time. Future work that needs to be done was thoroughly explained to me and how lo More

by Donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Leon
Oct 17, 2016 -

Duval Ford responded

Thank you Donna!

September 22, 2016

Great Experience It has been a long time since we bought a new car. Malcolm Daigle made the process extremely easy. He worked with us to find the exact car we wanted More

by Rampart54
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hodges, Malcolm Daigle
Oct 17, 2016 -

Duval Ford responded

That's great news. Thank you and enjoy your new vehicle!

September 21, 2016

I couldn't be happier!! When i arrived on the lot i was a little nervous..Due to the financial burden of cancer ..i didn't feel i would qualify for a new vehicle....But Rafae More

by AngiesEdge
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Hayes, Rafael Delgado
Oct 17, 2016 -

Duval Ford responded

This is great to hear. Welcome to the Duval Family and we wish you all the best. Please stay in touch and let us know how you are doing. Take care.

September 20, 2016

The Works Everything was great! I was taken care of very well. I had the service completed with an appointment and everything was done in a timely manner. More

by propman1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheila Mcfarland
Oct 17, 2016 -

Duval Ford responded

We are so glad. Thanks for the feedback. We look forward to serving you again when you need us.

September 19, 2016

First truck ever own My salesman put me and my wife and our needs and wants first .he listen and didnt pressure us yo buy very knowledgeable of his craft and he's peo More

by Seminole guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen marsh
Sep 19, 2016 -

Duval Ford responded

Thank you!

September 16, 2016

A great experience Overall my salesman was extremely knowledgeable, patient, and willing to work with me on payments. I drove a few cars and he helped me pick out the ex More

by dianna_brooke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hayes, David Moore
Sep 19, 2016 -

Duval Ford responded

We enjoyed working with you and look forward to serving you again when you need us. Thank you so much for taking the time to submit this review.

September 16, 2016

Very positive and simple transaction Everyone was very helpful and upfront. No hidden fees. Very efficient team work. Very non stressful purchase. Shortest amount of time ever spent i More

by Happy GM customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Moore
Sep 19, 2016 -

Duval Ford responded

Thank you so much. We are honored to earn your business and thank you for the recommendation.

September 15, 2016

very easy buying experience After visiting several local dealerships where no one seemed to be familiar with their product, it was a pleasure to work with people who were both pr More

by headline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Moore, Mike Murdock
Sep 19, 2016 -

Duval Ford responded

Welcome to the Duval family! Thank you so much.

September 13, 2016

Susan Moore was awesome!! Susan Moore was awesome. I would definitely recommend her to all my friends/family. Excellent dealership to deal with. I am very pleased and happy More

by Tina Castillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2016 -

Duval Ford responded

Thanks so much. We are glad you enjoyed working with Susan. Have fun in your Escape!

September 12, 2016

Susan Moore was awesome! I really enjoyed picking out my new 2017 Fusion with Susan. She was very knowledgable about the car, I don't think there was anything that the car doe More

by Pam lloyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2016 -

Duval Ford responded

Thank you for the feedback and the recommendation! Enjoy your Fusion.

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