
Duval Ford
Jacksonville, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Very Disappointed This place is unbelievable. I've worked with Sherrod Anderson for several months to find the right truck. We finally found the one that was perfect an This place is unbelievable. I've worked with Sherrod Anderson for several months to find the right truck. We finally found the one that was perfect and worked throughout the day to make the deal fit for both of us. Sherrod's manager, Matt Tudor became involved in negotiations and after a little give on both sides, we agreed to the deal! I was very excited to pick up my new truck. I had several business appointments and told him I would stop by between them, which I did, and be there after my last one to sign the paperwork. So then I get a text message while in my last appointment telling me that they sold the truck!! They gave me a story saying that the owners trumped them and sold it out from under me-my response was that makes it worse that the owners would do that to a customer! The last I heard from Matt was, "Don't worry, we're going to make this right." That was over a month ago and I haven't heard a peep. More
Amazing service and people I could not have asked for better service and better people to deal with. Friendly, took their time to explain everything and made it very clear. Got I could not have asked for better service and better people to deal with. Friendly, took their time to explain everything and made it very clear. Got me just what I wanted for an awesome price! Could not be more impressed! More
Terrible dealership i had inquired about a cobra they had 3 times and my sales person was lance Lindsey, I'm a internet shopper due to the 2 hour drive. I text this man i had inquired about a cobra they had 3 times and my sales person was lance Lindsey, I'm a internet shopper due to the 2 hour drive. I text this man all the information he needed and I never heard back from him. This was absolutely the worst sales person I have ever dealt with. More
Multiple Vehicles for a Good Reason. I first found Duval Ford back in 2013 for my new F150 FX2. Since my first purchase, I've bought 2- 2016 Transit 150 & Transit 250's for my business. M I first found Duval Ford back in 2013 for my new F150 FX2. Since my first purchase, I've bought 2- 2016 Transit 150 & Transit 250's for my business. My most recent purchase is a 2017 F250 FX4. The only... I mean ONLY reason I have continued to buy from them is because of "Gunny" Moore. He is fantastic to work with and looks out for the buyer. I would recommend for anyone to go to Duval Ford but I sincerely hope that when you do, you ask for Gunny by name. You will be in great hands. A straight-shooter and always follows through. More
Great service Always the best service in town!!! I have done business with Duval Ford for over 25 yrs! From management to the service porter they care about their c Always the best service in town!!! I have done business with Duval Ford for over 25 yrs! From management to the service porter they care about their customers More
Great experience Everyone we encountered was very friendly and made us feel right at home. Sherrod Anderson was our salesman. He did a great job! When "our plans" did Everyone we encountered was very friendly and made us feel right at home. Sherrod Anderson was our salesman. He did a great job! When "our plans" didn't work out, he had a back-up plan. It worked out better than we could have imagined! More
Excellent service! Our experience with Duval Ford was top-notch! We were treated respectfully and never doubted that our interests were the top priority. The customer se Our experience with Duval Ford was top-notch! We were treated respectfully and never doubted that our interests were the top priority. The customer service could not be better...and we are completely happy with our purchase. More
Great Experience I felt welcomed when I walked in the door. I worked with Mike Murdock and he was helpful, honest and direct. I felt I got the truck I wanted for the p I felt welcomed when I walked in the door. I worked with Mike Murdock and he was helpful, honest and direct. I felt I got the truck I wanted for the price I wanted. Others tried to rip me off on my trade in, Duval gave me $1,500 more than any other dealer. I appreciate the great job Mike Murdock, Chris Hayes and Duval Ford did for me. More
OIL CHANGE I had an appointment for an oil change, I arrived early and they took my vehicle in when I arrived and was out of the dealership before my allotted ti I had an appointment for an oil change, I arrived early and they took my vehicle in when I arrived and was out of the dealership before my allotted time. A job well done. More
4 brand new vehicles in a year and a half In the past year and a half my daughter, my husband, my mom and myself have bought a brand new vehicle from Mike Murdock at Duval Ford. I will alwa In the past year and a half my daughter, my husband, my mom and myself have bought a brand new vehicle from Mike Murdock at Duval Ford. I will always bring my business here. Nothing but the utmost respect. Everyone in the dealership is friendly and treat you like family. They always go the extra mile to make sure you're happy! More