Duval Ford

Great experience This was the best car purchasing experience I ever had. The only thi g I would change is the push of extra insurance (gap etc.)at the end or when sign This was the best car purchasing experience I ever had. The only thi g I would change is the push of extra insurance (gap etc.)at the end or when signing paperwork, I don't believe customers should be faulted into buying something their personal insurance will cover at a much cheaper rate. However my salesman Sherri's was great and I would recommend him to anyone. More

Keith I want to let you know our salesman Keith was awesome we never felt pressured even the gm stopped and talked with us went out to look at our purchase I want to let you know our salesman Keith was awesome we never felt pressured even the gm stopped and talked with us went out to look at our purchase More

Great I would like to comment on the outstanding customer service received by Laura, Government Sales, Here at Hillsborough County Fleet, I have interfaced I would like to comment on the outstanding customer service received by Laura, Government Sales, Here at Hillsborough County Fleet, I have interfaced with countless sales representatives from multiple dealers during my employment. Without a doubt, Laura has been the best sales person we have dealt with in many years. From our first call to her, she was professional and responded to us quickly regarding a trucks we were interested in. She worked well into the evening with Jacob and I to discuss our needs and quickly followed through with a video showing exactly what we wanted in a truck that was in stock at the dealership. She had the integrity we were looking for in a sales person and it was worth our while. Everything she did was honest, straight forward and he delivered on our expectations, right through to the delivery of our shiny, new Ford Truck as well as subsequent follow-up to ensure we were happy customers. We sincerely hope the dealership will work to hire more employees like Laura to represent the excellence of Ford. More

awesome Quick, painless, friendly, not pushy, educational even! This is definitely a no game playing dealership. You go in, you get what you want, you get Quick, painless, friendly, not pushy, educational even! This is definitely a no game playing dealership. You go in, you get what you want, you get out. Next car buying experience will for sure be with this great group of guys!! Entire process took less than 2 hours More

Great Experience My car buying experience was super easy and Malcolm was so patient with all of my questions and incredibly helpful! I have purchased a vehicle from Ma My car buying experience was super easy and Malcolm was so patient with all of my questions and incredibly helpful! I have purchased a vehicle from Malcolm before, so when I knew I needed another car, I didn't hesitate to reach out to Malcolm. I love my new car and would definitely come back to Duval Ford and work with Malcolm again. More

Helpful Everyone was very helpful, they met all of my financial needs i would definitely buy a car from duval ford again and recommend them to anyone loooking Everyone was very helpful, they met all of my financial needs i would definitely buy a car from duval ford again and recommend them to anyone loooking to buy a car More

BEST BUYING EXPERIENCE WHEN THE SALESPERSON I WAS DEALING WITH, TRINA DAVENPORT, LEFT THE DEALERSHIP, SUSAN MOORE STEPPED IN AND DID A GREAT JOB WITH THE PURCHASE OF MY 2016 WHEN THE SALESPERSON I WAS DEALING WITH, TRINA DAVENPORT, LEFT THE DEALERSHIP, SUSAN MOORE STEPPED IN AND DID A GREAT JOB WITH THE PURCHASE OF MY 2016 FORD F 150!! SHE ASSISTED ME IN EVERY ASPECT OF MY PURCHASE, FROM THE MANY QUESTIONS AND DECISIONS I HAD BEFORE AND AFTER THE PURCHASE, TO ALL PHASES INBETWEEN. I WOULD DEFINITELY RECOMMEND GIVING HER THE OPPORTUNITY TO MAKE YOUR EXPERIENCE AT DUVAL FORD A VERY PLEASANT ONE. THANK YOU TO ALL STAFF WHO WORKED WITH ME ALSO. More

Joe Singleton "Outstanding" Thank you Joe for being a true professional. You were a great help in my quest for a truck. you exceeded my expectation as a customer. Everything you Thank you Joe for being a true professional. You were a great help in my quest for a truck. you exceeded my expectation as a customer. Everything you told me that you were going to do.... you did!!! One of the best car experience I've had ever! You gave me a great appreciation on what customer service should be! Rest assure I will recommend you and Duval Ford to all my friends and family. Again, thank you Joe you were outstanding!! More

Joao Bacalho Super Sales Professional Joao was the answer to our prayers to lead us to our dream truck. He folloed up with us to let us know he had the truck we were looking for!! He was Joao was the answer to our prayers to lead us to our dream truck. He folloed up with us to let us know he had the truck we were looking for!! He was the consummate professional who negotiated a great deal that was beneficial to Duval and me. Service and hospitality of the entire Duval Team led by Joao made our visit the best car buying experience we ever had! Thank you Joao!!! More

spent thousands of dollars an prolem still not fixed Spent over 2,000$ tryin to get engine light off the light continued to come on after I brought it back over 7 times .. Still not fixed terrible experi Spent over 2,000$ tryin to get engine light off the light continued to come on after I brought it back over 7 times .. Still not fixed terrible experience then they tried to make me spend another 1200$ didn't wanna wrk with me at after all the rental vehicles an time off wrk taking it back an forth what a hassle truck still isn't fixed .. A manager was suppose to call me an still haven't heard from him More