Duval Ford

Excellent customer service I feel that my salesman, David Greer was very honest and he listened to my needs and concerns and gave me my options. The next thing I knew is I have I feel that my salesman, David Greer was very honest and he listened to my needs and concerns and gave me my options. The next thing I knew is I have the car I wanted at the price I wanted to pay. None of that game playing and I haggling I experienced at Mike Davidson Ford. More

Excellent If Duval Ford could have all their service reps as good as Sheila you would bury Mike Shad Ford or whatever it's called now. Richard Jordan is without If Duval Ford could have all their service reps as good as Sheila you would bury Mike Shad Ford or whatever it's called now. Richard Jordan is without a doubt the best service dept manager I have ever dealt with since I have been coming to Duval service since 1996. More

Service I set an appointment for my 60K checkup and got in the following day! I worked with David and he was very conscious of my needs and budget. He gave I set an appointment for my 60K checkup and got in the following day! I worked with David and he was very conscious of my needs and budget. He gave me all my options and did the exact work I ask him to do. He found a coupon or two for me because I couldn't find the coupon Duval sent to me. Very satisfied. I will be pleased to deal with David again! More

Job well done Service was quick and excellent. They did a thorough check of my truck and advised me of work that will need to be done in the future. Service was quick and excellent. They did a thorough check of my truck and advised me of work that will need to be done in the future. More

Wonderful Fast friendly and professional. Easiest purchase I've ever made. Everything was explained and I left knowing I made the right decision. A very satisf Fast friendly and professional. Easiest purchase I've ever made. Everything was explained and I left knowing I made the right decision. A very satisfied customer!!!! More

Great GREAT JOB DONE BY RICHARD JORDAN AND SHEILA MCFARLAND IT IS NICE TO KNOW THAT THERE ARE ARE PEOPLE LIKE THIS IN THE CUSTOMER SERVICES KEEP UP THE GREAT JOB DONE BY RICHARD JORDAN AND SHEILA MCFARLAND IT IS NICE TO KNOW THAT THERE ARE ARE PEOPLE LIKE THIS IN THE CUSTOMER SERVICES KEEP UP THE GOOD WORK More

Outstanding and courteous Service My first experience with Duval Ford was very plaesant. I recieved outstanding service from a very caring individual. My van was given a thorough inspe My first experience with Duval Ford was very plaesant. I recieved outstanding service from a very caring individual. My van was given a thorough inspection and every thing was fully explained to me. I was in and out with no problems. More

In and out very easily David Greer made me feel comfortable at the dealership with no pressure at all to make me buy and i felt he was not desperate to make a sale David Greer made me feel comfortable at the dealership with no pressure at all to make me buy and i felt he was not desperate to make a sale More

mr foreman everybody helped to get us where we needed to be on price all were real friendly the deal was great thanks to all that helped everybody helped to get us where we needed to be on price all were real friendly the deal was great thanks to all that helped More

Jennifer Margettes Customer Service Was Phenomenal I just want to let you know how great Jennifer Margettes was this week working with me on my wife's new Ford Explorer. She answered eve I just want to let you know how great Jennifer Margettes was this week working with me on my wife's new Ford Explorer. She answered every question and concern I had and believe me there were many. I'm out to sea in the Middle East on a Deployment. I wanted to buy my wife an Explorer for her birthday. She not only found one for me , she also ensured it had flowers and a bow on it upon delivery. Despite being halfway around the world, I feel she made my wife's birthday memorable. I had contacted almost every dealership in Jacksonville and Duval not only had the best price, Jennifer was the best Sales person I have ever bought a car from. She did a fantastic job for us. I couldn't be more happy. Keep up the great work!!! Sincerely Jody Schilling More