Duval Ford

Service performed on my 1997 Cobra SVT 4.6 Was most impressed with the mechanic Guy's attention to detail; finding the discrepancy on my rear end of my Cobra. "Thanx", Guy for your professional Was most impressed with the mechanic Guy's attention to detail; finding the discrepancy on my rear end of my Cobra. "Thanx", Guy for your professionalism. More

Sales Great Service. Gunny and Larry went above and beyond to help us. Thank you! Quick and easy transaction and very friendly our wait wasn't long and bori Great Service. Gunny and Larry went above and beyond to help us. Thank you! Quick and easy transaction and very friendly our wait wasn't long and boring. More

great experience My husband and I came here to replace his car from college. I had never purchased a car from a dealership before. Will and Joe greatly helped us with My husband and I came here to replace his car from college. I had never purchased a car from a dealership before. Will and Joe greatly helped us with every step in the process, making our experience stress-free and easy! They worked with us on our budget, answered all of our questions, and demonstrated exceptional customer service. We will definitely be returning in a few years when my car is old! More

First Time Ford Owner My search began online, printing out several different SUVs - both new and pre-owned. I had also spent a few days test driving different models, with My search began online, printing out several different SUVs - both new and pre-owned. I had also spent a few days test driving different models, with different sized engines. After narrowing my selection down to the three top choices - in price order - I drove to Duval Ford to take a look at a new Ford Escape. From the moment I walked in the door, to the time I left in my new SUV, the customer service and care was outstanding! First of all, the salesman didn't flock to me like vultures. Secondly, and this is the best part, the salesman and manager discussed aspects of the deal with me - openly. Nothing was hidden or secretive, I felt more included than ever before throughout the whole process. They showed honesty, respect, and also offered me a very fair amount for my trade-in, an '07 Trailblazer. I drove home that day in my brand new Ford Escape, and for such a great price! It was a fantastic experience - I would definitely recommend others to shop at Duval Ford first! Thank you to all, Darcy L. New Ford Escape Owner More

BEST SERVICE EVER Just shopping around for either a used 2013 or 2014 Fusion and got 2015 instead. After suffering repeated negative hits on my credit report after ID t Just shopping around for either a used 2013 or 2014 Fusion and got 2015 instead. After suffering repeated negative hits on my credit report after ID thief and assisting children. Jim Brown was able to get me financing. I'm very happy with how I was treated and a customer for life. THANK YOU JIM BROWN. More

I'm bought a Ford! I had a Volkswagen and thought that was all I would ever have. I was impressed with Ford and loved the service! Now I own a Ford and I am so happy!!! I had a Volkswagen and thought that was all I would ever have. I was impressed with Ford and loved the service! Now I own a Ford and I am so happy!!! I didn't think I would be like the commercials and swap to a Ford, but I did. More

New truck purchase Susan was very friendly and attentive. I couldn't have asked for a better experience. Chris who did my financing was also fun and easy to work with. Susan was very friendly and attentive. I couldn't have asked for a better experience. Chris who did my financing was also fun and easy to work with. No high pressure sales! More

Straight forward Genuine Great!Friendly greeting walking into the door. Set the tone for the experience. Jennifer took her time to listen and talk through my wants. She was pa Great!Friendly greeting walking into the door. Set the tone for the experience. Jennifer took her time to listen and talk through my wants. She was patient and was not pushy which I prefer in a sales person. Will was personable and ontop of things. He was also patient as I took a couple days to decide and gave me a great deal on my trade in. This is my third edge purchase at this dealership and I'll keep coming back. I didn't give another dealership a chance. You have my business Duuuvvall Ford!! More

Beyond Amazing Service & Best Staff! I came in on a Friday needing assistance to trade in my previous car. Within an hour, the staff had all my information ready to go. I was in a emergen I came in on a Friday needing assistance to trade in my previous car. Within an hour, the staff had all my information ready to go. I was in a emergency situation with a time sensitive matter, and Will and Terrance at Duval Ford made sure I would be ok before I stepped foot out the door. I picked up my new 2014 Ford Focus and couldn't be any more ecstatic about my new car! I will continue to come to them for any future purchases & recommend them to everyone I know! 10 out of 5 stars!! ************* More

awesome experience My experience with the service department has been the best. They are always willing to help you with your check in and to help speed up the process t My experience with the service department has been the best. They are always willing to help you with your check in and to help speed up the process to et you out fast. More