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Duval Ford

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.9
1,793 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,793 reviews

May 03, 2023

I bought a car because of our great Service experience and found Oscar in sales just as great. Really appreciate the quality people employed at Duval Ford. More

by Pastor Andy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar
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May 05, 2023 -

Duval Ford responded

Thank you Pastor Andy for the 5 star recognition for all departments and team members at Duval Ford.

April 30, 2023

Excellent experience! Leighton was great to work with and exceeded our expectations. We look forward to purchasing from Duval Ford in the future. More

by injoy10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leighton Brown
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May 01, 2023 -

Duval Ford responded

Thank you injoy10 for your 5 star feedback for Leighton. We appreciate you making Duval Ford your dealership of choice for all your vehicle needs.

April 23, 2023

Always treat me great. Service Manager Sheila is the best! Mr. Rhode is excellent also! More

by C Brannan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager Sheila McFarland
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Apr 24, 2023 -

Duval Ford responded

Thanks C Brannon for the 5 star review recognizing Sheila, John and the entire service department of Duval Ford. The Duval Service First promise aims for the best customer service in North Florida.

April 22, 2023

I had a great experience with Tino he was prepared for me as soon as I arrived More

by cscag2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tino Lebron
Other Employees : Joseph
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Apr 24, 2023 -

Duval Ford responded

One key to the success of the Duval Service First promise is great customer service and time management. Thanks cscag2001 for the 5 stars.

April 17, 2023

Tino was great, I said what I was looking for and they delivered. Thanks guys! More

by Nickolejolly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tino Lebron
Other Employees : Juventino Lebron Jr.
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Apr 17, 2023 -

Duval Ford responded

The Duval Ford team provide excellent communications skills and great time management. Thank you Nickolejolly for giving Tino and the entire sales team 5 stars.

April 17, 2023

Flawless and smooth transaction. Will definitely do business again! Great Dealership and communication throughout process More

by flafyre
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose Negron
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Apr 17, 2023 -

Duval Ford responded

Duval Ford thanks you flafyre for sharing your 5 star feedback. The Duval Service First promise aims to make every transaction the best customer service experience you have ever had.

April 13, 2023

One of the best experiences I’ve had selling a car! If end up staying in Florida I will definitely be back to purchase one. More

by kevonjohnsonlab
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tino Lebron
Other Employees : Juventino Lebron
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Apr 14, 2023 -

Duval Ford responded

Thanks Kevonjohnsonlab for giving Duval Ford your business. We're happy to deliver a new vehicle to you where ever you land.

April 12, 2023

The dealership was very helpful and provided me with great customer service all way from another different state. More

by Happy Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tino Lebron
Other Employees : Tino
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Apr 14, 2023 -

Duval Ford responded

Thanks Happy for sharing your 5 star experience with Duval Ford, especially from another state.

April 12, 2023

Buenos días quiero hablar de mi experiencia con el amigo Tino de Duval Ford .exelente trato profesional y bueno fuy a nada más a preguntar y me sentí en confianza y termino comprando mi vehículo . Lo recom More

by Margariteno6
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tino Lebron
Other Employees : Tino.
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Apr 17, 2023 -

Duval Ford responded

Margariteno6, Muchas gracias por su palabras tan generosa. Gracias por compartir sus experiensa con nosotros. "Thank you for your kind words and thank you for sharing with us your experience."

Apr 17, 2023 -

Margariteno6 responded

Duval Ford.

April 10, 2023

Leighton was a pleasure to work with. He helped us make this used vehicle purchase a pleasant experience. More

by mike
Recommend Dealer
Yes
Employees Worked With
Leighton Brown
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Apr 10, 2023 -

Duval Ford responded

The Duval Real Deal buying experience makes it real fair, real fast and real friendly. Duval Ford appreciates your 5 star recognition for Leighton and our entire sales team.

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