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Duval Ford

Jacksonville, FL

4.9
1,792 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,792 reviews

April 30, 2025

Stopped in to check out a used car I had seen online. The entire experience was 5 star worthy. Donald introduced himself and took us right to the vehicle. He answered all questions and was very knowledge More

by Stephanie W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald Wyche
Apr 30, 2025 -

Duval Ford responded

Thank you Stephanie for sharing your 5 star top-notch experience with Donald and our team at Duval Ford. You recognized that we make car buying real fair, real fast and real friendly for New and Used purchases.

April 29, 2025

service was excellent and I appreciated the complimentary valet service my first experience was average. More

by Kevin Arthur
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Jordan
Apr 30, 2025 -

Duval Ford responded

Thanks for sharing your feedback with Duval Ford on Cassat Avenue Kevin.

April 25, 2025

Great quick service. I went in without an appointment for their happy hour THE WORKS special and got me in quick and got me out quick. Very nice. So the service person on More

by Walter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cochrane
Apr 30, 2025 -

Duval Ford responded

Duval Ford appreciates your sharing your 5 star experience with our Quick Lane team Walter.

April 22, 2025

Jonathon Barber made our Bronco buying experience so easy. We will highly recommend him to family and friends. More

by Cakernan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tino Lebron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Duval Ford responded

Thanks Cakernan for the 5 star recognition for Jonathan and the Duval Ford car buying experience. Enjoy your Ford Bronco.

April 17, 2025

After going to 2 other Ford dealerships, with not so great experiences, we were not sure what we were going to get at Duval Ford. The third time was the charm!! Steve and Jason were both easy to wor More

by jmccance2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Trosell and Jason Stephens
Apr 21, 2025 -

Duval Ford responded

Thanks jmccance2003 for the competitive market 5 star review. Duval Ford appreciates your recognition of your car buying experience with Steve and Jason. Congrats on your daughter's birthday dream car.

April 14, 2025

Duval ford acted with efficiency in diagnosing the problem with my F350. I am very happy with my service coordinator. More

by Tonyamw40@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy napoleone
Apr 16, 2025 -

Duval Ford responded

Duval Ford appreciates your 5 star feedback for service advisor Tonyamw40.

April 14, 2025

Extremely satisfied with my service experience, the service department went out of their way to make things easier. More

by Tonyamw40@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Napoleone
Apr 16, 2025 -

Duval Ford responded

Thanks Tonyamw40 for the 5 star recognition for the Duval Ford service team.

April 12, 2025

I’m was very satisfied with my experience and this is the only place I will be going for now on More

by taebo110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Duval Ford responded

Thanks taebo110 for putting your trust in the entire Duval Ford team.

April 09, 2025

Looks to make deals happen. Andy was very responsive and easy to work with. When I get ready to purchase another vehicle it will be with them. The whole store is very helpful an More

by cameron.lankford21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tino Lebron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy
Apr 11, 2025 -

Duval Ford responded

Thanks cameron.langford21 for putting your trust in the car buying experience at Duval Ford on Cassat Avenue.

April 05, 2025

Very friendly, clean , helpful, the setup is nice , I have had fords most my life and it gets better and better each time More

by stewart9279
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Prime Response
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tino Lebron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Duval Ford responded

Great to hear stewart9279 that your Ford experience keeps getting better. Duval Ford appreciates your continued business is sales and service.