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Duval Ford
Jacksonville, FL
1,711 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,711 reviews
February 09, 2024
Our salesman Joe was very helpful, and we have bought multiple vehicles from this dealership. multiple vehicles from this dealership. More
by Isaacc
Helpful February 07, 2024
Tino Lebron is the best salesman on the east coast, his customer service is off the chart. He literally took care of me, and thing so stress free. I felt like I was important, and all my needs were met. I customer service is off the chart. He literally took care of me, and thing so stress free. I felt like I was important, and all my needs were met. I felt like I was get getting a Bentley. Please go to Duval Ford and get those first-class experiences. More
by dale.thaxton
Employees Worked With
Tino Lebron
January 29, 2024
Excellent service work with the community attending all types of situations recommended for any person need new car types of situations recommended for any person need new car More
by Jc
Employees Worked With
January 29, 2024
Dealership Team - is very friendly and professional. I travel 30 minutes to this location vs. a dealership that is 4 miles away from me. This is the best Ford Dealership in the JAX metro areal. I travel 30 minutes to this location vs. a dealership that is 4 miles away from me. This is the best Ford Dealership in the JAX metro areal. More
by lmagner
Employees Worked With
January 27, 2024
Tino was absolutely amazing! ! I would recommend him to anyone who’s looking for a car. ! I would recommend him to anyone who’s looking for a car. More
by Chelseynicklas
Employees Worked With
January 26, 2024
Tino made an aggravating situation less painful. He took the time to communicate with me and responded any time I called or texted him with a question. A great American! He took the time to communicate with me and responded any time I called or texted him with a question. A great American! More
by Joey
Employees Worked With
January 25, 2024
Great experience buying our new to us SUV! Tino was absolutely excellent to work with! Tino was absolutely excellent to work with! More
by jayjay
Employees Worked With
January 24, 2024
Tino Lebron was a great salesman, the best post sale customer service I have ever experienced. customer service I have ever experienced. More
by Atcpdex
January 24, 2024
This is the second vehicle I've bought from Tino and will be a repeat costumer for life. Never have had a problem with Duval Ford and even though I don't live in FL anymore they will always have my business! be a repeat costumer for life. Never have had a problem with Duval Ford and even though I don't live in FL anymore they will always have my business!! More
by Russ
Employees Worked With
December 30, 2023
I purchased a semi-new 2023 Ford Mach-E GT Performance and traded my 2022 Ford Mustang GT, the experience was typical of most dealerships but I was overall happy with the dealership. You will get the nor and traded my 2022 Ford Mustang GT, the experience was typical of most dealerships but I was overall happy with the dealership. You will get the normal back and forth from the sales person and sales manager during negotiations and the good-cop and bad-cop routine, LOL. The only issue I had is they told me I should qualify for 4,000 tax credit with my EV purchase, but after further research, my vehicle is not qualified since its technically a used-vehicle and the purchase price cannot be over 25,000 to qualify for the 4,000 tax credit. If it was new it would qualify, but it is a 2023 with 4,000 miles so I do not qualify for the tax credit, bummer! More
by oz
Employees Worked With
Kyle Martin
