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Duval Ford

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.9
1,977 Reviews
Duval Ford, the oldest family-owned Ford dealership in Jacksonville, Florida, has proudly served the community since 1916. As a premier dealership, we offer an extensive selection of new and used Ford vehicles, including cars, trucks, and SUVs, along with top-notch parts and service.
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,977 reviews

June 09, 2026

This is a great dealership and so is your sales staff. I deal with a salesman named chief he is fantastic More

by m.paxman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian "Chief" Hartwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2026 -

Duval Ford responded

Duval Ford appreciates your 5 star recognition for Chief and our entire sales team.

June 07, 2026

I would not buy a car anywhere else. New or used. The customer service is top notch. No stress, no pressure, just great knowledge, insight, and guidance. Even if you don’t live close More

by kanesears7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney, Matt
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Jun 10, 2026 -

Duval Ford responded

You are right kanesears7. Duval Ford will deliver directly to your home in-state or out-of-state. Thanks for the 5 star recognition for our sales team.

June 04, 2026

Service was great Jeff did a good job getting my warranty repair in a timely manner works great More

by forest c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff cassel
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Jun 10, 2026 -

Duval Ford responded

The Duval Service First promise includes clear communications and great time management. Thanks Forest for the 5 star feedback for Duval Ford.

May 30, 2026

Bryan was a pleasure to work with! Keep up the great service and thank you! More

by culomorena78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Rojas
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Jun 04, 2026 -

Duval Ford responded

Thanks culomorena78 for the 5 star recognition for Bryan. Duval Ford strives for 100% customer satisfaction every day.

May 26, 2026

Mr. Edge was the person I was working with. He is absolutely Amazing. He is exceptionally friendly and helpful. It was a pleasure to have him help me. More

by Dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Edge
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May 27, 2026 -

Duval Ford responded

Thank you Dawn for sharing your 5 star experience with Will and Duval Ford. We strive every day to achieie 100% customer satisfaction.

May 25, 2026

Always the best technicians and advisors! Always knowledgeable and helpful to the fullest! I wouldn’t go anywhere else More

by cmull2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abria
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May 27, 2026 -

Duval Ford responded

The Duval Ford Service First promise includes clear communications, great time management and customer service. Duval Ford appreciates your 5 star recognition cmull2020.

May 25, 2026

Excellent customer service; fast and efficient and good communication throughout. Always highly recommend - thank you More

by duggan4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Edge
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May 27, 2026 -

Duval Ford responded

Duval Ford appreciates your 5 star recommendation duggan4.

May 18, 2026

Start to finish great service from setting up the appointment to getting me a Lyft to and from the appointment. More

by hrntfixr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Cassel
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May 21, 2026 -

Duval Ford responded

Duval Ford provides complimentary alternate transportation with every service appointment. Thanks hrntfixr for the 5 star recognition on your complete service experience.

May 18, 2026

Warren Hart has helped me with several vehicle purchases over the years and he is always a pleasure to work with and this time he introduced me to Maurice to help me and he was a pleasure as well More

by Scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Maurice Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Warren Hart (5 stars …always a pleasure)
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May 21, 2026 -

Duval Ford responded

Thanks Scott for sharing your years of 5 star trust in Warren and Duval Ford. We appreciate your continued business.

May 09, 2026

Allison was great. Best there is!!! She is the reason I keep coming back. Facts More

by kyle9781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Bifany
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May 09, 2026 -

Duval Ford responded

It’s wonderful to hear you had such a positive visit with our team. We appreciate your continued loyalty and look forward to servicing your Lincoln again.

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