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Duval Ford
Jacksonville, FL
1,801 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,802 reviews
October 12, 2022
Mark Meade was fantastic. Went above and beyond in getting my warranty work done so I could drive my truck on vacation. Everyone does a great job there. Thank you Went above and beyond in getting my warranty work done so I could drive my truck on vacation. Everyone does a great job there. Thank you More
by sbowman792
October 08, 2022
Best in the business! Simply easy and no hassle experience. You couldn’t ask for a better car buying experience. 10/10 recommend Duval Ford for all your car buying needs. Simply easy and no hassle experience. You couldn’t ask for a better car buying experience. 10/10 recommend Duval Ford for all your car buying needs. More
by Jennifer
Employees Worked With
Alden Davis, Daniel Harris
October 01, 2022
Thanks so much for getting me back on the road and for performing the service so quickly. performing the service so quickly. More
by clay.hall
September 25, 2022
My service was phenomenal! !! Had my Ruby done in 45 mins, and so courteous and professional! She was clean, oil life reset, and ready for my trip to Ocala! !! Had my Ruby done in 45 mins, and so courteous and professional! She was clean, oil life reset, and ready for my trip to Ocala! More
by shinymouse1
Employees Worked With
My maintenance Rep
September 22, 2022
When I made the appointment I was told it would take all day for the repairs, when I got to the dealer he said 1-1/2 hours. It only took 30 minutes. Good Job. day for the repairs, when I got to the dealer he said 1-1/2 hours. It only took 30 minutes. Good Job. More
by cst1951
Employees Worked With
Steven
September 09, 2022
Excellent service - they did what they said and followed through. I was completely satisfied with the service through. I was completely satisfied with the service More
by gregsbradshaw
Employees Worked With
August 31, 2022
I came in with know appointment and they was booked up and said they could help me but it would be a long wait. So I left but service writer said text me if it didn't work out for me and it didn't so and said they could help me but it would be a long wait. So I left but service writer said text me if it didn't work out for me and it didn't so I text him back and he got me in I was on the Road in a hour Very Happy More
by poolegolf
Employees Worked With
Christian Fisher
