Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Duval Ford
Jacksonville, FL
1,891 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,891 reviews
December 05, 2025
Really Good sales Experience. Excellent Information Delivered. Very well service. Detailed information and excellent customer support. Excellent Information Delivered. Very well service. Detailed information and excellent customer support. More
by lalit malik
Employees Worked With
Jordan Massenburg
December 04, 2025
Steve was such a pleasure to work with! He listened to everything I wanted, and didn’t try to push things that didn’t meet my needs. They also price their vehicles fairly and give a fair am He listened to everything I wanted, and didn’t try to push things that didn’t meet my needs. They also price their vehicles fairly and give a fair amount on trades rather than lowballing, which seems hard to find in the car industry! He and Duval Ford went above and beyond to find a vehicle that checked all of my boxes! I would absolutely recommend working with Steve at Duval Ford to anyone and everyone! He will do everything in his power to find the perfect vehicle to meet your needs and be everything you want! Thank you again for everything! More
by arijohns
Employees Worked With
December 03, 2025
The dealership was clean and organized. Every associate that I encountered was professional and friendly. Every associate that I encountered was professional and friendly. More
by nasheedburgessthera
Employees Worked With
December 03, 2025
He was very professional, great with communication, and made every effort to secure the best possible deal when purchasing a new car. Moreover, anyone willing to serve this country is undoubtedly an asset made every effort to secure the best possible deal when purchasing a new car. Moreover, anyone willing to serve this country is undoubtedly an asset to any team. Our family is thoroughly impressed with his exceptional commitment and willingness to provide comprehensive guidance throughout the process of buying a new vehicle. We look forward to making another purchase next year. More
by Angela T
Employees Worked With
December 02, 2025
Great experience dealership took care of me. The salesman took care of me no hassle. The salesman took care of me no hassle. More
by Phillip2489
Employees Worked With
December 01, 2025
My service guy Will was very good, he explaines the services i needed and help me thru the process. i give he a A plus. thank you services i needed and help me thru the process. i give he a A plus. thank you More
by Rhouston1924
Employees Worked With
November 28, 2025
Duval ford, as always, exceeded my expectations. The team at Duval Ford is top notch. Always the place my company and family go for service or new vehicles. The team at Duval Ford is top notch. Always the place my company and family go for service or new vehicles. More
by rwhitley
Employees Worked With
November 28, 2025
The dealership is always professional. They always have quick turn around times. I can be my car in and out quickly. They always have quick turn around times. I can be my car in and out quickly. More
by Lacey
Employees Worked With
November 28, 2025
Above and beyond for such a great deal is all I can say. I inquired about the truck around 3:00 a.m. and by 8:00 a.m. Mr.Brown had a full walk around video. So we went, we saw, we negotiated, and purchased I inquired about the truck around 3:00 a.m. and by 8:00 a.m. Mr.Brown had a full walk around video. So we went, we saw, we negotiated, and purchased our new company F350. Very straightforward and affordable. Duuuuuuvaaaaalllll FORD!!!! More
by ThPranksta
