Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Duval Ford
Jacksonville, FL
1,960 Reviews
Duval Ford, the oldest family-owned Ford dealership in Jacksonville, Florida, has proudly served the community since 1916. As a premier dealership, we offer an extensive selection of new and used Ford vehicles, including cars, trucks, and SUVs, along with top-notch parts and service.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,960 reviews
March 25, 2026
Rick Garcia was incredible and really helped the deal feel like I was working with an old buddy, rather than a dealership. feel like I was working with an old buddy, rather than a dealership. More
by Morgancronk.mc
March 24, 2026
Leighton worked hard to get me into my vehicle and meet my expectations without being aggressive. He had the vehicle ready and took the time to set up some of the features and go over them without me askin my expectations without being aggressive. He had the vehicle ready and took the time to set up some of the features and go over them without me asking. Loren (sp) did an excellent job as well. He was very concise and thorough. More
by s.salkay59
March 16, 2026
Leighton Brown did an excellent job, the sales manager was great as well. I was very pleased. was great as well. I was very pleased. More
by Lenox
Employees Worked With
March 14, 2026
I called about a broken taillight and spoke to Jonathan. When he saw that all appointment times were booked that afternoon, he told me to come on in and ask for him. I did, and he got me in quickly. So prof When he saw that all appointment times were booked that afternoon, he told me to come on in and ask for him. I did, and he got me in quickly. So professional and friendly. Problem resolved and I was on my way in about an hour and 15 minutes. More
by BroncoBrown
Employees Worked With
Jonathan
March 12, 2026
Leighton was very accommodating, friendly and professional. There was no pressure to buy. The process went smooth. Everyone else that I spoke with were friendly also. professional. There was no pressure to buy. The process went smooth. Everyone else that I spoke with were friendly also. More
by Bill
Employees Worked With
March 11, 2026
Leighton made the finding and buying process fast and easy. Helped us find the perfect truck for our son. easy. Helped us find the perfect truck for our son. More
by Micah
March 08, 2026
DUVAL FORD Never Disappoints! Service is always exceptional, timely, fairly priced, completed without incident! the a few weeks back I bumped the side of the garage door frame and Service is always exceptional, timely, fairly priced, completed without incident! the a few weeks back I bumped the side of the garage door frame and hurt my EDGE ST, TwinTurbo Baby. Her beautiful paint was scratched and he nose was tweaked! She needed a New nose, a new DR Side Fender and all of the attached Sensors reset. I WAS SICK! and then in no time thanks to DUVAL and Disney Paint and Body my girl was back as good as NEW! everything is perfect! ALL the gaps, the fit, and finish, everything is better than new! No Worries, NO Disappointments, Just Fixed and Returned! Richard Jordan and Will you Folks are the Good Stuff, The BEST, The MEN! TYVM, Beth Rudd More
by Beth Rudd
