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Duval Ford
Jacksonville, FL
1,717 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,717 reviews
December 15, 2020
Prompt courteous service! Can't ask for more. I know this is a busy place but I can Tell Micheal is listening to what I have to say and not busy trying to multitask while dealing with me. is a busy place but I can Tell Micheal is listening to what I have to say and not busy trying to multitask while dealing with me. More
by kenm
Employees Worked With
Michael Foresto
Helpful December 13, 2020
Brittney was awesome! She showed excellent customer service skills and went above and beyond to provide me with some additional information on my vehicle that I had asked about. service skills and went above and beyond to provide me with some additional information on my vehicle that I had asked about. More
by Heatherk181
Employees Worked With
Brittney
December 11, 2020
We were extremely pleased with the friendly service we received. We felt well taken care of and were satisfied with overall cost! Definitely would recommend! received. We felt well taken care of and were satisfied with overall cost! Definitely would recommend! More
by courtneyw
December 06, 2020
I have been having Duval Ford service all my Fords since 2007 and I can say without reservation that I have never had a problem with their work. I always made an appointment for service and works out well. 2007 and I can say without reservation that I have never had a problem with their work. I always made an appointment for service and works out well. More
by ron.allen.3150
Employees Worked With
Brittany McCoy
December 05, 2020
Gunny was are salesperson everything was seamless came in sign the papers gave me some information on the truck personally showing me how to do it everything is wonderful truck is beautiful I love it sign the papers gave me some information on the truck personally showing me how to do it everything is wonderful truck is beautiful I love it More
by Kleantoo
December 04, 2020
Great experience and everything went smoothly. They got my car in fast and kept my appointment on time. They answered all my questions I had related to the car. my car in fast and kept my appointment on time. They answered all my questions I had related to the car. More
by Ryan
Employees Worked With
November 26, 2020
Love this Dealership and all the Staff! A True Team of Professionals from top to ground floor! Oh, and a Great Oil Changes as well!! Professionals from top to ground floor! Oh, and a Great Oil Changes as well!! More
by ken.rudd
November 25, 2020
The employees are extremely polite, helpful, well groomed, and knowledgeable. I spend less at the dealership than I would elsewhere (with the aid of dealership offers). groomed, and knowledgeable. I spend less at the dealership than I would elsewhere (with the aid of dealership offers). More
by pcwhite331
Employees Worked With
November 25, 2020
Showed up as soon as they opened and did not take long. I went in for oil change. Staff was courteous and polite. The only negative would be no coffee, but Covid's fault. I went in for oil change. Staff was courteous and polite. The only negative would be no coffee, but Covid's fault. More
by jefferysmc
Employees Worked With
Brittany
November 23, 2020
Since buying my 2019 Ford Escape from Duval Ford, I have only trusted them for the routine service on the vehicle. They have never left me disappointed. The ease of scheduling through the Ford Pass App, and only trusted them for the routine service on the vehicle. They have never left me disappointed. The ease of scheduling through the Ford Pass App, and the always courteous team at Duval Ford makes for a hassle-free experience. More
by dbjr76
Employees Worked With
Brittany McCoy
