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Duval Ford
Jacksonville, FL
1,785 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,785 reviews
September 18, 2021
I have been buying vehicles from Duvall Ford For 13 I have been buying vehicles from Duvall Ford For 13 years. Always treated with respect and get what I believe is a great deal, everyone there treats I have been buying vehicles from Duvall Ford For 13 years. Always treated with respect and get what I believe is a great deal, everyone there treats you like family which is rare now days Thank y’all for another great experience More
by Dawilliams68.dw
Employees Worked With
Miss Diaz
September 10, 2021
Great Service! My Truck runs Fantastic. Sean was an extreme Help getting things done and communicating with me the needs and time frame for completion. extreme Help getting things done and communicating with me the needs and time frame for completion. More
by hatcherj6945
Employees Worked With
Sean
September 08, 2021
Great service including pickup and drop off. They communicate with you and are very courteous. You would think that you stepped back in time! Except for this app which mandates x number of word communicate with you and are very courteous. You would think that you stepped back in time! Except for this app which mandates x number of words… More
by Alice N. Wonderland
September 03, 2021
This is the second time I have worked with Allison and she kept me informed throughout the entire process of the repair. She is very professional. she kept me informed throughout the entire process of the repair. She is very professional. More
by Hendoo09
Employees Worked With
Allison Bifani
August 23, 2021
Super happy with my experience here and my vehicle purchase. Many dealerships say they are "no pressure," but this one is legit no pressure. David "Gunny" Moore made sure I was completely happy with m purchase. Many dealerships say they are "no pressure," but this one is legit no pressure. David "Gunny" Moore made sure I was completely happy with my choice. More
by Matthew2000
Employees Worked With
David Moore
August 13, 2021
Service department rocks. Much better than the Ford dealer at Regency. dealer at Regency. More
by Mifry1853
July 31, 2021
Jason Hatcher and Mark Meade in the Quick Lane provided excellent service when I came in for a tire replacement. The staff, including their Shop Manager, Bobby and one of the Techs, Himey, went out of thei excellent service when I came in for a tire replacement. The staff, including their Shop Manager, Bobby and one of the Techs, Himey, went out of their way to help me get to the dealership and squared away. Thanks Duval Ford! More
by Happy Customer
Employees Worked With
Mark Meade
July 27, 2021
oil change and tire rotation with no appointment and with very little wait time. Great customer service from the staff . Moved to another county with two other dealerships not far from where I live now , ha very little wait time. Great customer service from the staff . Moved to another county with two other dealerships not far from where I live now , had to make an appointment and wait for a week for a simple oil change . Will drive to Duval as I had in the past when I lived there for my service More
by Finfan
Employees Worked With
unknown
