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Duval Ford
Jacksonville, FL
1,960 Reviews
Duval Ford, the oldest family-owned Ford dealership in Jacksonville, Florida, has proudly served the community since 1916. As a premier dealership, we offer an extensive selection of new and used Ford vehicles, including cars, trucks, and SUVs, along with top-notch parts and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,960 reviews
March 07, 2026
Chris Hanson was the gentleman that helped me. He was amazing. He got me in on an oil change even though schedule on the Ford Pass didn’t work. It was done within a hour. Communication was great a He was amazing. He got me in on an oil change even though schedule on the Ford Pass didn’t work. It was done within a hour. Communication was great and he was extremely professional and knowledgeable. More
by jasongambill
Employees Worked With
Chris Hanson
March 03, 2026
Leighton was first class! He did an amazing job getting me the right truck! I highly recommend giving him a call! He did an amazing job getting me the right truck! I highly recommend giving him a call! More
by Gregbrown1106
Employees Worked With
February 26, 2026
The smoothest vehicle purchase I’ve made yet. Low pressure, great atmosphere, fair pricing. Leighton Brown was great to work with and remained patient and professional from start to finish and ha Low pressure, great atmosphere, fair pricing. Leighton Brown was great to work with and remained patient and professional from start to finish and has definitely earned my business now and in the future and highlights the values Duval Ford has set to standard. More
by christopher.koon311
Employees Worked With
February 26, 2026
Great customer service. the service advisor Mark was very informative and was on top of my repair and kept me updated on every step. the service advisor Mark was very informative and was on top of my repair and kept me updated on every step. More
by josephkirkland2024
Employees Worked With
John Rohde
February 24, 2026
Luxury visit from start to finish! !!! Everyone works as a family!!!! Will Always Return Again!!!! !!! Everyone works as a family!!!! Will Always Return Again!!!! More
by kp5cnryzaqm
Employees Worked With
February 21, 2026
Leighton was an absolute angel. he kept me calm throughout my process of getting a car. He answered every question I had with a smile on his face. In total, he just made it an aweso he kept me calm throughout my process of getting a car. He answered every question I had with a smile on his face. In total, he just made it an awesome experience. If I ever need a car again I will definitely be seeing him. More
by Mys13art
February 21, 2026
Kathleen was amazing. Garrett is always awesome to deal with. I’ll never buy a vehicle anywhere else. Super stoked about my new truck. Garrett is always awesome to deal with. I’ll never buy a vehicle anywhere else. Super stoked about my new truck. More
by Justinkappesser
