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Duval Ford

Jacksonville, FL

4.9
1,784 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,784 reviews

February 23, 2020

Staff was exceptionally receptive to my needs and very quick to answer my questions. They were attentive to what and when I needed my car. More

by Musbme
Recommend Dealer
Yes
Employees Worked With
Chad
Feb 24, 2020 -

Duval Ford responded

We are glad to hear this and we look forward to serving you again. Take care!

February 22, 2020

Great experience all around. My sales professional Alden was incredible and worked to get the best deal possible without being pushy. Sales managers were also excellent. I highly recommend this dealership. More

by dleveton
Recommend Dealer
Yes
Employees Worked With
Alden
Feb 24, 2020 -

Duval Ford responded

We appreciate the recommendation and glad that you had an excellent experience with our team. Thank you so much.

February 15, 2020

Great service dept awesome and fast service on vehical will recommend to other family members. Willing to purchase new truck from this very good service More

by Michael.mccoy8
Recommend Dealer
Yes
Employees Worked With
John Rohde
4.0
This rating includes all reviews, with more weight given to recent reviews.
Prime Response
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve, David Moore, Renard Weaver, Cathy Hawkins
Feb 17, 2020 -

Duval Ford responded

You have made our day! We appreciate the opportunity to serve you and other family members. Take care and we will see you again on your next visit.

February 14, 2020

Excellent Buying Experience The sales team at Duval Ford Commercial Sales are unbeatable. They gave me good advice/suggestions, found the best combination of available programs a More

by Pops
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ulsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Barriger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2020 -

Duval Ford responded

We are honored and it is always a pleasure. We look forward to working with you again. Thank you!

February 09, 2020

Fast, friendly, professional customer service Duval Ford has always been very good to me and takes great care of my vehicle needs I love my Ford Mustang and this dealership More

by valorie.love
Recommend Dealer
Yes
Employees Worked With
Chad
Feb 10, 2020 -

Duval Ford responded

Thank you. We appreciate the opportunity to serve you.

February 09, 2020

Awesome service through quick serve, beating all the repair stations in price and time in the service bay! Great staff and delivers when promised. In and out in less than an hour! More

by Mike
Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Duval Ford responded

Thank you Mike. We look forward to seeing you on your next visit!

February 09, 2020

Everything about my visit was outstanding. I’ve never had a bad experience and they have always been so helpful. Duval Ford is a Five Star dealer. More

by Y2kfordtough
Recommend Dealer
Yes
Employees Worked With
Michael Foresto
Feb 10, 2020 -

Duval Ford responded

We appreciate this and please let us know how we can serve you again. Take care.

February 08, 2020

Duval Ford is the best. I just bought a new 2019 Ranger at Duval to replace my previous 2019 that was totaled. I always went to Duval for service although another Ford dealer is only 10 minutes from my hom More

by mike
Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prime Response
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Beverly Five Stars
Feb 10, 2020 -

Duval Ford responded

Thank you so much. Enjoy your Ranger!

February 07, 2020

New Tires I got 4 new tires and had a great experience, everyone was helpful and friendly would recommend to others I know to come here for the same experience. More

by kellym
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Pace
Feb 10, 2020 -

Duval Ford responded

We appreciate the recommendation and look forward to serving you again. Thanks, Kelly!

February 07, 2020

Super Easy! Didn’t feel pressured at all. Ethan was great at helping me find my 10 year truck and was super informative and knowledgeable!! Great Experience!! More

by SlugL1
Recommend Dealer
Yes
Employees Worked With
Prime Response
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Seibel
Feb 10, 2020 -

Duval Ford responded

We are glad and we hope you are enjoying your new truck!

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