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Duval Ford
Jacksonville, FL
1,960 Reviews
Duval Ford, the oldest family-owned Ford dealership in Jacksonville, Florida, has proudly served the community since 1916. As a premier dealership, we offer an extensive selection of new and used Ford vehicles, including cars, trucks, and SUVs, along with top-notch parts and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,960 reviews
February 06, 2026
I had a great purchasing experience with Luisa and Kathleen. The desk and finance managers were easy to deal with as well. Overall the (used) Mach 1 was in great condition and priced accordingly. Kathleen. The desk and finance managers were easy to deal with as well. Overall the (used) Mach 1 was in great condition and priced accordingly. More
by aaronsellsrealestate904
February 05, 2026
Pleased with the vehicle and service thanks for the upgraded truck with good tires and plenty of features upgraded truck with good tires and plenty of features More
by GradyThomas
February 05, 2026
Doing business with Tino, is doing business with family, he always goes above and beyond. Hands down best in the business. he always goes above and beyond. Hands down best in the business. More
by Manuel Garcia
Employees Worked With
February 05, 2026
The sales experience was excellent. Mr. Davis was very helpful and efficient. Management was cordial and appreciative. The dealership was very busy so the finance manager helped process Mr. Davis was very helpful and efficient. Management was cordial and appreciative. The dealership was very busy so the finance manager helped process my paperwork. All in all it was a very good experience. More
by williamroelle089
February 05, 2026
Everyone is fantastic and super helpful. Never had such a great time at a dealership where they treat you like family and not the next sale. Never had such a great time at a dealership where they treat you like family and not the next sale. More
by purecountry20
Employees Worked With
February 03, 2026
Friendly fast response, professional, respectful, the customer service was amazing I would recommend to anyone and I will never go anywhere else customer service was amazing I would recommend to anyone and I will never go anywhere else More
by robertdecker81
Employees Worked With
February 03, 2026
Was greeted promptly when drove into the service lane. My service advisor was friendly and knowledgeable about the service I needed. They serviced my vehicle in a very timely manner. Highly recommend them My service advisor was friendly and knowledgeable about the service I needed. They serviced my vehicle in a very timely manner. Highly recommend them More
by DC
Employees Worked With
John Rohde
January 31, 2026
We came to Duval Ford looking for a larger SUV for our growing family, and Susan was absolutely phenomenal from start to finish. She helped us find the perfect vehicle—the Expedition Max—and her knowledge growing family, and Susan was absolutely phenomenal from start to finish. She helped us find the perfect vehicle—the Expedition Max—and her knowledge was truly impressive. She walked us through every feature, answered all of our questions clearly and honestly, and made sure we felt completely confident in our decision. What really stood out was her care and patience—she even took the time to set everything up for us while my youngest slept on my chest. Susan went above and beyond to make the entire experience smooth, stress-free, and enjoyable for our family. We highly recommend Duval Ford, but especially Susan if you’re looking for someone who genuinely takes care of you, gives you the facts, and doesn’t play games. She’s the real deal. More
by Ziegler.tiffany22
Employees Worked With
