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Duval Ford

Jacksonville, FL

4.9
1,972 Reviews
Duval Ford, the oldest family-owned Ford dealership in Jacksonville, Florida, has proudly served the community since 1916. As a premier dealership, we offer an extensive selection of new and used Ford vehicles, including cars, trucks, and SUVs, along with top-notch parts and service.
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,972 reviews

February 06, 2026

Very professional and a pleasure to work with would definitely recommend; awesome team five stars More

by Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathleen Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Garcia
Feb 13, 2026 -

Duval Ford responded

Thanks Jay for the 5 star feedback for the Duval Ford sales team.

February 06, 2026

Kathleen was a pleasure to work with when purchasing my car. She was very professional, knowledgeable and super friendly! If you are looking to purchase a car it will be well worth meeting her! Garrett More

by Putalamich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathleen Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2026 -

Duval Ford responded

Duval Ford appreciates your 5 star recognition for Kathleen and your car buying experience.

February 06, 2026

I had a great purchasing experience with Luisa and Kathleen. The desk and finance managers were easy to deal with as well. Overall the (used) Mach 1 was in great condition and priced accordingly. More

by aaronsellsrealestate904
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathleen Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luisa Valderrama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2026 -

Duval Ford responded

Duval Ford thanks you for sharing your 5 star car buying experience aaronsellsrealestate904.

February 05, 2026

Will as a pleasure to work with. He kept me informed as the work progressed. More

by andybuist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Edge
Feb 06, 2026 -

Duval Ford responded

Clear communications are key to the Duval Service First promise. Thanks andybuist for the 5 star recognition for Will and the entire Duval Ford service team.

February 05, 2026

Pleased with the vehicle and service thanks for the upgraded truck with good tires and plenty of features More

by GradyThomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tino Lebron Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Studivant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2026 -

Duval Ford responded

Thanks GradyThomas for the 5 star recognition for the Duval Ford sales team. Enjoy your truck upgrade.

February 05, 2026

Doing business with Tino, is doing business with family, he always goes above and beyond. Hands down best in the business. More

by Manuel Garcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tino Lebron Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2026 -

Duval Ford responded

Duval Ford appreciates your 5 star salute Manuel for Tino and our entire sales team.

February 05, 2026

The sales experience was excellent. Mr. Davis was very helpful and efficient. Management was cordial and appreciative. The dealership was very busy so the finance manager helped process More

by williamroelle089
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Leighton Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maurice Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Garcia
Feb 06, 2026 -

Duval Ford responded

Duval Ford strives every day to provide 100% customer satisfaction. Thanks williamroelle089 for the 5 star recognition for Maurice and the rest of the sales team.

February 05, 2026

Jon and Tim were excellent to work with. The service was very professional and respectful. More

by deanoc65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Benfield
Feb 06, 2026 -

Duval Ford responded

Duval Ford thanks you deanoc65 for the 5 star recognition of Jon and Tim's excellent customer service during your recent vehicle purchase.

February 05, 2026

Everyone is fantastic and super helpful. Never had such a great time at a dealership where they treat you like family and not the next sale. More

by purecountry20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathleen Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2026 -

Duval Ford responded

Duval Ford appreciates your 5 stars purecountry20. We make car buying real fair, real fast and real friendly.

February 03, 2026

Friendly fast response, professional, respectful, the customer service was amazing I would recommend to anyone and I will never go anywhere else More

by robertdecker81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leighton Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2026 -

Duval Ford responded

Thanks robertdecker81 for putting your trust in the entire team at Duval Ford on Cassat Avenue. Your continued business is appreciated.

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