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Duval Ford

Jacksonville, FL

4.9
1,785 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,785 reviews

November 10, 2017

TRUCK FUEL SERVICE APPOINTMENT WAS GREETED AT STATION , ALL SERVICE WAS COMPLETED AND FULLY EXPLAINED , REQUESTED SERVICE WASH THEY DID A VERY GOOD JOB. WILL RETURN FOR More

by truck 2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheila Mcfarland
Nov 14, 2017 -

Duval Ford responded

It was a pleasure serving you. We look forward to seeing you again.

November 03, 2017

Wonderfu Service on my truck was perfect the service person brought me in ASAP and the work was done the same day. Work is done and I am completely satisfied More

by Marty123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Jordan
Nov 09, 2017 -

Duval Ford responded

We are glad to be of service. Thank you Marty!

November 01, 2017

Lena Pickering and my new Explorer I am a first time buyer and Mike Murdoc made me feel I was the greatest person on earth even though I was so nervous always made me feel I was in char More

by lenamarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Murdock
Nov 02, 2017 -

Duval Ford responded

This is great to hear. Thank you and congratulations! Welcome to the Duval family.

November 01, 2017

Just got oil changed went as advertised. Got oil changed went as advertised the new waiting room was very nice new showroom is nice I think the new building is a lot more professional than ol More

by putruck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna Summerlin
Nov 02, 2017 -

Duval Ford responded

We are glad you like our new facility!

October 31, 2017

Outstanding Salesman David "Gunny" Moore ,the salesman, was informative, knowledgeable, honest and polite. He didn't try to push me into a buy, which I really appreciated More

by happyowner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Moore
Nov 02, 2017 -

Duval Ford responded

This is wonderful news. We hope you enjoy your Edge and look forward to seeing you again.

October 31, 2017

Best in JAX Larry was fantastic!! Our new Transit is just what we were looking for. We we given time to make a decision without pressure. Glad to be part of the More

by Mitch & Lisa
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack in finance, Larry Beverly
Nov 02, 2017 -

Duval Ford responded

We're glad to have you a part of our family as well!

October 29, 2017

Great people It was a wonderful experience. My husband and I have been looking to buy a car for several months, but we couldn't find a dealership that would give u More

by Lewis & Catalina Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taysha Diaz, Jose Diaz
Nov 02, 2017 -

Duval Ford responded

We appreciate the feedback and recommendation. Thank you!

October 28, 2017

Fast and friendly service I brought my 2017 Explorer for first service. I was greeted in a prompt and friendly manner. The waiting area was clean and comfortable while I waited More

by Mrexplorer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember name.
Nov 02, 2017 -

Duval Ford responded

Wonderful! Thank you.

October 27, 2017

Best deals and selections Meet Dark Knight. 2018 Ford F-150 Lariat. Even though it has the 2.7L twin turbo V-6, this still produces 310 HP and will throw you into the back of t More

by Knautical2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alden, Mike Murdock
Nov 02, 2017 -

Duval Ford responded

We are so excited for you. Thank you.

October 27, 2017

Extremely helpful Drew Scott was extremely helpful and excited to help me find my new Ford Vehicle. The dealership was beautiful and the options for my new truck were o More

by Joshuascott1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Scott, Chris Hayes
Nov 02, 2017 -

Duval Ford responded

Thank you! Welcome to the Duval family.

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