Duval Ford - Service Center

Always go there Have been going to Duval Service Dept. exclusively for 5 years for a 2015 Ford Explorer and a 2011 Ford Fusion. Service was excellent and personnel a Have been going to Duval Service Dept. exclusively for 5 years for a 2015 Ford Explorer and a 2011 Ford Fusion. Service was excellent and personnel are attentive, honest, and trustworthy. Will continue to go to Duval Ford. Highly recommend! More

Fast prompt service Prompt service and kept customer informed of progress. Work was completed in a shorter time than first estimated. Shuttle service was prompt and en Prompt service and kept customer informed of progress. Work was completed in a shorter time than first estimated. Shuttle service was prompt and enjoyable. As the only driver in the family, a shuttle service of this caliber is essential. Will definitely use your dealership for future needs ( not too often. I hope!) More

This was my 1st visit and I’m was very pleased! IWill This was my 1st visit and I’m was very pleased! I Will be returning. Clean facility nice staff and free coffee and hot co co This was my 1st visit and I’m was very pleased! I Will be returning. Clean facility nice staff and free coffee and hot co co More

Friendly and helpful employees Unfortunately I had just purchased my new F- 150 Lariat from another dealership,I had a problem and Duval motors with it without any hesitation. Unfortunately I had just purchased my new F- 150 Lariat from another dealership,I had a problem and Duval motors with it without any hesitation. More

Repair Outstanding job . Very quick and professional. Job was very speedy and efficient. Very east to work with and very convenient . Very much recommended t Outstanding job . Very quick and professional. Job was very speedy and efficient. Very east to work with and very convenient . Very much recommended to future clients. More

They took great care of me. I had a nail go thru one of my tires. I took my car to the service department and they did a great job of keeping me informed as to what was happening I had a nail go thru one of my tires. I took my car to the service department and they did a great job of keeping me informed as to what was happening. They took care of my needs and did a great job as well. Awesome!! More

Fast and Friendly Service Took my Escape in for a TPMS light, and was in and out of there within 10 minutes! The service writer, service manager, and technicians were as friend Took my Escape in for a TPMS light, and was in and out of there within 10 minutes! The service writer, service manager, and technicians were as friendly and knowledgable as could be. More

Service visit Great experience, thanks mainly to, Mike, the gentleman in the Service area at the high desk next to the work garage. He is a returning employee and i Great experience, thanks mainly to, Mike, the gentleman in the Service area at the high desk next to the work garage. He is a returning employee and is amazing!! Wonderful customer service, very patient, efficient, and knowledgeable; great personality. This gentleman does not have business cards yet, and he is not in the list below, so I wish I would have gotten his last name, but I did not think of this survey. More

F150 Repair Solid communication from the Service Advisor. Quick diagnosis and repair from the Technician. Overall repair costs very favorable. Clean facility with Solid communication from the Service Advisor. Quick diagnosis and repair from the Technician. Overall repair costs very favorable. Clean facility with comfortable waiting area. Well done. More

It has been a pleasure speaking with Bill and Sean Pimental today. These guys help me with my hardship.. Much Love from a Bahamian . Thanks Pimental today. These guys help me with my hardship.. Much Love from a Bahamian . Thanks More