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590 Reviews of Duval Ford - Service Center
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January 26, 2019
recall The dealer said it was going to be 2 to 3 hours it was done in 1 hour and half it was great saved me time thank you and waiting room and coffee is per The dealer said it was going to be 2 to 3 hours it was done in 1 hour and half it was great saved me time thank you and waiting room and coffee is perfect. More
by focuslike
Employees Worked With
January 24, 2019
Customer friendly Having to get your vehicle serviced is not something to look forward to, but Duval Ford has a service department that makes the experience easier. Having to get your vehicle serviced is not something to look forward to, but Duval Ford has a service department that makes the experience easier. More
by Steve
Employees Worked With
Sean
January 11, 2019
Great Always get great service from the service department. John is the best service advisor. I always ask for him when my car needs service. I won’t take Always get great service from the service department. John is the best service advisor. I always ask for him when my car needs service. I won’t take my car anywhere else. More
by Michielle
Employees Worked With
January 10, 2019
Prompt service The service department got me in & out in a timely manner. They were very efficient. Exceptional service. Susan Moore went over & above to see that my The service department got me in & out in a timely manner. They were very efficient. Exceptional service. Susan Moore went over & above to see that my needs were met. More
by Tony Eugene
December 28, 2018
Recall issue repair From the call to have the factory recall issue repaired to the actual repair i had the felling I was a valued customer. Much better service than the From the call to have the factory recall issue repaired to the actual repair i had the felling I was a valued customer. Much better service than the Ford dealer on Atlantic Blvd. More
by Steve
Employees Worked With
Bill Millard
December 22, 2018
Service experience Went in for an oil change. The quick service area was booked so the service writer took my truck back to the truck shop so we could get seen sooner. Went in for an oil change. The quick service area was booked so the service writer took my truck back to the truck shop so we could get seen sooner. Being proactive! That's a good employee More
by Pontiacman
Employees Worked With
Mike Foresto
November 20, 2018
Excellent Service Love the new service department. Very good and friendly service. I'll keep coming g back for all of my service department needs for my vehicle. Love the new service department. Very good and friendly service. I'll keep coming g back for all of my service department needs for my vehicle. More
by Rumshaker
November 14, 2018
Professional from start to finish. I was greeted promptly and was in and out very promptly. The technician spoke with me about some possible issues with my car and I will be addressing I was greeted promptly and was in and out very promptly. The technician spoke with me about some possible issues with my car and I will be addressing those repairs very soon with the great service team at Big Number One Duval Ford. Thank you for having one if the best professional service teams in Jacksonville. More
by Ford Guy
Employees Worked With
Michael Foresto and Dave Manning, the tech was Ryan Yoder. Great team.
November 14, 2018
Very satisfied Initial repair was very pricy. But after technician actually looked at car a less expensive repair was needed. So glad that technician didn’t just rel Initial repair was very pricy. But after technician actually looked at car a less expensive repair was needed. So glad that technician didn’t just rely on diagnostic results from computer. So happy that he actually looked at car to do a real diagnosis. Also Renee the service representative went above and beyond to make sure I have transportation during repair. Great customer service all around. More
by Bobmar15
Employees Worked With
Renee do not know last name
October 02, 2018
Had trouble both with my synchcomputer and battery. Did an excellent job, diagnosing and repairing my truck in a fast reasonable time. Helped with transportation while truck was being service. Excell Did an excellent job, diagnosing and repairing my truck in a fast reasonable time. Helped with transportation while truck was being service. Excellent job. Service department overall was very friendly. More
by TS
Employees Worked With
