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Duval Ford - Service Center

Jacksonville, FL

4.9
590 Reviews

590 Reviews of Duval Ford - Service Center

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June 06, 2018

Recall Repairs Service at Duval Ford is Always a Great, Ask for Stephen Selby, He is attentive and always makes me feel like U'm the Only customer, That's Servic More

by corwyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
stephen selby
Jul 05, 2018 -

Duval Ford responded

We are honored to hear this. Thank you so much.

June 03, 2018

Duval My vehicle needed to be serviced and a tire rotation along with having the brakes checked. Everyone was professional and effective. I would recomme More

by Victor H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee Collins, Eric R
Jul 05, 2018 -

Duval Ford responded

Thanks for the recommendation!

June 01, 2018

Service spray in bed liner Excellent service, taken in at the appointment time and took only 10 mins longer than what was estimated for me. Product looks great. Thank you to Su More

by Gswim
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2018 -

Duval Ford responded

We appreciate it very much.

May 31, 2018

Best service dept in town. Eric Rakers was our service advisor, and im just saying every time we bring the car in for whatever reason we are not dissapointed. Good job guys! More

by Jfftrry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rakers
Jul 05, 2018 -

Duval Ford responded

Thanks!

May 25, 2018

Relaxing Our service advisors, Mike Foresto was wonderful and very pleasant. He kept us updated on everything that was being done on our vehicle. He would chec More

by Wanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Foresto, Steven Carroll jr.
Jul 05, 2018 -

Duval Ford responded

We are glad to be of service. Thank you.

May 24, 2018

Great Fast friendly service. Courteous work staff. Duval For is head and shoulders above their competition John Rhode was extremely helpful from beginning t More

by Gonoles1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All staff
Jul 05, 2018 -

Duval Ford responded

You are most welcome and we look forward to serving you again.

May 21, 2018

Service Work Bradley Gardner was extremely helpful and friendly, everything was handled in a timely manner. Didn’t make me wait around for repairs, put me in a gre More

by Janiedavis93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Tackett
May 22, 2018 -

Duval Ford responded

We are glad to hear it. Thank you so much.

May 07, 2018

Ford cars I don't have a problem with the dealership. I don't have a problem with Casey Hoffman. She did everything she could to help me. She was the only one w More

by Snbllcjax12@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Hoffman
May 07, 2018

Excellent Service Experience Reluctantly made an appointment at Duval Ford for oil change and tire rotation. I say reluctantly, because my last oil change and tire rotation there More

by herc4hire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Manning
May 02, 2018

Engine service now message Took my car in because the Engine Service now message kept coming on 20 - 30 minuets into my drive home. Rubin is my go to rep. Great job!!!! More

by Washel4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rubin Ortiz
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