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ELCO Chevrolet Cadillac Inc
Ballwin, MO
2,869 Reviews
Here at ELCO, we thrive on complete satisfaction. Our dealership is an award recipient of the Better Business Bureau's World-Class Customer Satisfaction Award! Come visit us at ELCO Chevrolet Cadillac in Ballwin, Missouri. We look forward to earning your business with any new, pre-owned, or fleet vehicle. "Have a great day!" Find a new Cadillac or Chevy cheaper at another dealer? Ask about our Price Match Guarantee...we will never lose a deal because of price!
"Buy with Confidence at ELCO! Ask about our Price Match Guarantee!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,871 reviews
June 01, 2025
The customer service is amazing, when I walk in I'm immediately helped and the staff is welcoming and not intimidating like how other dealerships can be. immediately helped and the staff is welcoming and not intimidating like how other dealerships can be. More
by elle kuelker
Employees Worked With
Charles in service
May 31, 2025
Jimmy Mack was an outstanding professional salesperson! If I hear of anyone needing a new or used car, truck or van I will tell them to call Jimmy - Mack. If I hear of anyone needing a new or used car, truck or van I will tell them to call Jimmy - Mack. More
by b.f.wren
Employees Worked With
May 30, 2025
Jimmy made the experience easy and straightforward. It took less than 2 hours start to finish. Thank you! It took less than 2 hours start to finish. Thank you! More
by Klearkoat
May 30, 2025
Jordan was a pleasure to work with. Always willing to answer any questions that we had. He took his time to go over our new vehicle including the MyChevrolet app and getting me connec Always willing to answer any questions that we had. He took his time to go over our new vehicle including the MyChevrolet app and getting me connected with OnStar. Luke in Finance was great with zero pressure and explained everything to us. We left Elco excited about our purchase. More
by Buick
Employees Worked With
Jordan Brown
May 29, 2025
Drew was good. However reason I was in because bought preowned Kia from ELCO. ELCO service performed oil change and used Non OEM Kia oil filter causing Oil leak. N However reason I was in because bought preowned Kia from ELCO. ELCO service performed oil change and used Non OEM Kia oil filter causing Oil leak. Nit smart at all. Now have to wait 5 Days to get OEM parts in. Very poor choice to use Non OEM Parts. And a huge inconvenience to me. More
by Azggjones
Employees Worked With
May 29, 2025
Jimmy was an absolute pleasure to work with. He was extremely knowledgeable about the vehicle we were looking at and made the buying process as seamless as it could be. He was very clear on all He was extremely knowledgeable about the vehicle we were looking at and made the buying process as seamless as it could be. He was very clear on all details of the sale. Fastest and most efficient car sale I have ever experienced! More
by fettign
Employees Worked With
May 27, 2025
My experience at Elco was exceptional. Everyone with whom I worked was truly first rate. Rick was extremely attentive and helpful throughout the entire car shopping and buying experience Everyone with whom I worked was truly first rate. Rick was extremely attentive and helpful throughout the entire car shopping and buying experience. Svetlana Gwin and Ali were also very professional and informative during the buying process. I am also grateful that several Elco representatives also happen to be customers of StoneTrends in the Chesterfield Valley. More
by Theo7
May 27, 2025
Rick was great, very friendly. He make a hard decision easy, without pressure. I will be sending a friend. He make a hard decision easy, without pressure. I will be sending a friend. More
by Jeannie.G
Employees Worked With
