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ELCO Chevrolet Cadillac Inc

Ballwin, MO

4.9
3,073 Reviews
Here at ELCO, we thrive on complete satisfaction. Our dealership is an award recipient of the Better Business Bureau's World-Class Customer Satisfaction Award! Come visit us at ELCO Chevrolet Cadillac in Ballwin, Missouri. We look forward to earning your business with any new, pre-owned, or fleet vehicle. "Have a great day!" Find a new Cadillac or Chevy cheaper at another dealer? Ask about our Price Match Guarantee...we will never lose a deal because of price! "Buy with Confidence at ELCO! Ask about our Price Match Guarantee!"
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15110 Manchester Rd

Ballwin, MO

63011

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Showing 3,073 reviews

April 08, 2019

Great service! Lamarr was very helpful and prompt! Great service! Lamarr made my car buying process easy and seamless! I would absolutely recommend this dealership for your car buying! I would for sure More

by LeslieL83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamarr Powell
Apr 15, 2019 -

ELCO Chevrolet Cadillac Inc responded

Hi, thank you so much for the positive review! We sincerely value your business and look forward to your next visit!

April 06, 2019

Wonderful experience with Dan Koopman Dan did a great job of making me feel comfortable during the process and got me a great deal on a new Cadillac XT5. He also took the time to make sure More

by HappyCadiGal
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Pastor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Koopman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Koopman, Luke Purewal
Apr 15, 2019 -

ELCO Chevrolet Cadillac Inc responded

Hi, we're happy you found our staff to be so supportive during your experience here at ELCO Chevrolet. Thank you, and have a fantastic day!

April 05, 2019

Excellent Car Buying Experience With Lamarr Powell Lamarr provided excellent customer service during my car buying experience. He was incredibly transparent and exhausted every option. Best car buying More

by JasmynAWillis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lamarr Powell
Apr 15, 2019 -

ELCO Chevrolet Cadillac Inc responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

April 02, 2019

genuine care and top tier service I have given a genuine 5 star review because my salesman Lamar treated me with the upmost respect and gave me a genuine interest in helping me find th More

by Brad the maxima kid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Grellner, Lamarr Powell
Apr 10, 2019 -

ELCO Chevrolet Cadillac Inc responded

Thanks for highlighting our staff who were able to create a pleasant experience for you. Our team works together with your budget to get you the best deal. We hope to see you soon!

March 31, 2019

Best experience ever! I have found my dealership! Kind, honest, fair, thorough, fully satisfied. There are few things I like less than buying a car, but Jim and Luke were More

by Hunanmommy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim- Jimmy mack McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Weinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristie Baum
Apr 03, 2019 -

ELCO Chevrolet Cadillac Inc responded

Thank you for your review! We're glad to know that your experience was satisfying. Have a wonderful day!

March 28, 2019

Hands down, the best experience I’ve ever had! I went in somewhat knowing the car that I wanted. Bells, whistles, and all. Lamarr knew I didn’t want to mess around and didn’t want to deter from the More

by Ramsfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Grellner, Lamarr Powell
Apr 03, 2019 -

ELCO Chevrolet Cadillac Inc responded

Hi, thank you for your kind review; we are happy to pass along your kind comments to Lamarr! We do hope we can be of assistance in the future. Take care!

March 28, 2019

Smooth process and clear communication My experience working with Ryan Spence at ELCO Chevrolet to buy a Chevy Cruze was pleasant and easy. He found me the color Cruze I fell in love with, More

by jms777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Spence
Apr 03, 2019 -

ELCO Chevrolet Cadillac Inc responded

We strive to create a stress-free and easy experience for our customers. We are happy to see that you’re satisfied with your purchase. Hope to see you soon!

March 27, 2019

Felt like I was just a number. This was not the best of experiences. I felt rushed and felt like the salesmen just wanted to get to the next customer for a sale. Financing was horr More

by BG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim- Jimmy mack McCormack
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sveta Gwin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Theodore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

ELCO Chevrolet Cadillac Inc responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We value our low-pressure approach and would like to learn more about your experience. If you are willing, our sales manager would be happy to discuss your concerns to see where we fell short. Our phone number is 636-227-5333. Please contact us at your convenience so we can be sure your next visit is exceptional.

March 27, 2019

Great experience Had what I wanted and treated me and my time with respect. Very easy and stress free. Dan Koopman handled everything for me and even answered a questi More

by Dan M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sveta Gwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Koopman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristie Baum
Apr 01, 2019 -

ELCO Chevrolet Cadillac Inc responded

Thanks so much for taking time to share the details of your experience with us! We're glad to know that our staff was able to impress you, and your positive review is much appreciated. We hope to see you again! Take care!

March 27, 2019

2016 Acura I have purchase many cars from Elco and several from Jim. They are flawless. I will continue to buy from Elco as long as I purchase cars. Best dealers More

by coachseegs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim- Jimmy mack McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sveta Gwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

ELCO Chevrolet Cadillac Inc responded

Thank you for your continued business! We're proud to know that we've been able to give you consistent quality service, and greatly appreciate your valued support!

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