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ELCO Chevrolet Cadillac Inc
Ballwin, MO
2,874 Reviews
Here at ELCO, we thrive on complete satisfaction. Our dealership is an award recipient of the Better Business Bureau's World-Class Customer Satisfaction Award! Come visit us at ELCO Chevrolet Cadillac in Ballwin, Missouri. We look forward to earning your business with any new, pre-owned, or fleet vehicle. "Have a great day!" Find a new Cadillac or Chevy cheaper at another dealer? Ask about our Price Match Guarantee...we will never lose a deal because of price!
"Buy with Confidence at ELCO! Ask about our Price Match Guarantee!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,874 reviews
January 15, 2016
My first car I found the 2013 Ford Focus online and got in contact with Jason. I could tell he really did want what was best for me. Jason and Bryan both made sure I found the 2013 Ford Focus online and got in contact with Jason. I could tell he really did want what was best for me. Jason and Bryan both made sure I got the lowest rate possible and I am very appreciative for all they did for me. I would definitely recommend them. More
by Jthrenn
Employees Worked With
Jason Gould, Bryan Davis
January 09, 2016
Purchase of a used car We purchased a used car, Jason was our salesman. He was very pleasant to deal with and very knowledgeable. He was upfront about the pricing and no g We purchased a used car, Jason was our salesman. He was very pleasant to deal with and very knowledgeable. He was upfront about the pricing and no going back and forth. This is the first time my wife and I have purchased a car and not 2nd guessing ourselves, if we got a good deal or not. What impressed me the most, is that this deal went through without the actual trade in on the lot. I actually called him, asked if I could by the car back for what the trade in was for. He said yes. So that meant I owed them a check. He didn't make me drive down there and give them the check, said just place in the mail and we're good. Now that's trust. He also spent time with my wife in making sure she knew all the controls for the vehicle. The car is great and my wife loves it. We told friends about our experience and will recommend they contact Elco & Jason if their in the market. Thank you for a fantastic buying experience. Doug Kirkpatrick More
by Doug
Employees Worked With
Jason Gould, Steve Beck
January 08, 2016
Painless buying experience I'm very satisfied with my experience. Chris was extremely straightforward and made the experience painless. I would definitely recommend Chris to any I'm very satisfied with my experience. Chris was extremely straightforward and made the experience painless. I would definitely recommend Chris to anyone looking to purchase a used car. More
by Author
Employees Worked With
January 08, 2016
Completely hassle-free! I was just browsing the Internet on a weekend. I saw a car I really liked, got on the online chat. Chris responded right away and after a few messages I was just browsing the Internet on a weekend. I saw a car I really liked, got on the online chat. Chris responded right away and after a few messages, asked me if I wanted to try the car for the weekend. No going back from there:) I absolutely love it and Chris made is such an easy, enjoyable and exciting experience. Also, I can't say enough good things about Bryan. He is extremely fast, efficient and responsive, very knowledgeable about vehicle financing and worked very hard to get me the best rate possible in a challenging situation. These two are outstanding - so professional and easy to work with, just an absolute pleasure! More
by OldLexusLady
January 07, 2016
Car Purchase Chris Weaver may well be the best salesperson I've ever dealt with. He made the process enjoyable and I would be happy to go back to St. Louis anytime Chris Weaver may well be the best salesperson I've ever dealt with. He made the process enjoyable and I would be happy to go back to St. Louis anytime to deal with him. The epitome of what a salesperson should be. Thanks Chris, you Rock. More
by jwehner
Employees Worked With
January 03, 2016
Excellent service through the whole process. Chris was great! Answered all my questions. Provided the detailed information I requested and followed through to delivery. Highly recommend Chris Wea Chris was great! Answered all my questions. Provided the detailed information I requested and followed through to delivery. Highly recommend Chris Weaver and Elco Cadillac and Chevorlet. More
by Busterspencer10
Employees Worked With
December 26, 2015
Perfect fit! I walked in with no expectations. I was just shopping around. Well as it turns out one stop was all I needed. Just tell Chris what you want and what y I walked in with no expectations. I was just shopping around. Well as it turns out one stop was all I needed. Just tell Chris what you want and what you have to spend, and the next thing you know you will be driving your next car. More
by Remmer
December 22, 2015
Worst Dealer ever Chevy dealers in general are not the most pleasurable people to work with but Elco tops the list of worst by a long shot. If you don't mine being hass Chevy dealers in general are not the most pleasurable people to work with but Elco tops the list of worst by a long shot. If you don't mine being hassled like you're in an interview, pushed around, rushed into the decision and treated like you're just a dollar bill then don't go here. We started by searching all over the internet to find the perfect car for my boyfriend and we found that at Elco. We took a drive up there to look at it. We liked it, talked about it and decided to go back up there to see what they would give him for his car and see some numbers, ya know, the usual. It's started with a low ball quote for our cruze. Still, refusing to even deal with is for the trade in, we came to the discussion of the price of the new sonic we were interested in. Chris's exact words and I quote " we are a no haggle dealership" which right there would make anyone walk away. And not to mention the rudeness in the tone of his voice. It's safe to say, I didn't like that saleman from the start. He talked my boyfriend into heading to finance to " look at numbers" before a purchase. We got a finance guy that was there for 5 days prior so he was relatively new, which is fine! He kept beating around the bush and after fifty mins into finance, he trys to get us to sign papers without even giving us payment prices!!! We got out at that point and went back to the used buliding to get our old keys back and leave. He has already put out keys away and cleaned up the new car!!! We finally got our keys and left. Not even a Mile down the road, we got calls from the dealer trying to reason with us. Even text messages for Chris which was bothersome. Don't go here for your best interest. There are better ones out there. More
by Mopargirl88
November 24, 2015
New purchase Mr. Rob Kern at Elco Chevrolet has tremendous work ethic. I purchased a new vehicle that had a minor scratch on the door. Mr. Kern made sure (coming I Mr. Rob Kern at Elco Chevrolet has tremendous work ethic. I purchased a new vehicle that had a minor scratch on the door. Mr. Kern made sure (coming I on his day off) it was fixed properly. He was persistent and focused on making sure it wasn't just a quick in/out type of work being done. He stayed on top of the job through the entire process. More
by Greatjob123
Employees Worked With
Other Employees :
Slightly pushy on extended warranty, Cort Howard, Ken Peterson
November 23, 2015
No Nonsense, Fast Service Fast and friendly service; got me in the car I was wanting with a minimum of hassle. Easily found options and alternatives in financing the transacti Fast and friendly service; got me in the car I was wanting with a minimum of hassle. Easily found options and alternatives in financing the transaction when I couldn't get through to my bank, making the purchase quick and efficient. More
by Roman
