ELCO Chevrolet Cadillac Inc

Great Service.. Great communication between myself and Ken Peterson (Sales)... Great overall experience. Just to give an example as to how much customer service really helps sell a vehicle.. There was a Ken Peterson (Sales)... Great overall experience. Just to give an example as to how much customer service really helps sell a vehicle.. There was a dealership less than 5 miles from my house with the exact same vehicle (whom I purchased my last 2 new vehilces from), however, due to the difference in customer service, I chose to go to ELCO Chevrolet (which is over 20 miles from my house and a 45 mintue drive. More

It had been a long time since we had purchased a new It had been a long time since we had purchased a new vehicle and we dreaded the usual hassle that goes along with the experience. I had previously It had been a long time since we had purchased a new vehicle and we dreaded the usual hassle that goes along with the experience. I had previously worked at a dealer for years and went to Elco on the advice of family. We were told to see Mark and could not have been more pleased. Imagine a salesman who listens to your needs, applies no pressure, and explains everything in great detail. Mark knows the product and is very professional to deal with. We ordered a new Equinox and upon its arrival all went perfectly. Mark has followed up by calling us at home and I have stopped by Elco just to see him and talk. Imagine that...a car salesman becomes a friend. Jim and Sue Meppiel More

Do to our previous experience with purchasing a new Equinox and also the experience in handling problems that have arrisen with my work Equinos purchased thru another dealership, we felt very comfortab Equinox and also the experience in handling problems that have arrisen with my work Equinos purchased thru another dealership, we felt very comfortable with the Eloc team when we were looking for another car. Our salesman,Mark went out of his way to help us obtain an affordable car that would meet our needs and get us the best deal on our trade in. He spent alot of time working with the used car sales manager to secure the car we were interested in at another dealership and then Elco's Corvette Bill, the mechanic spent hours going thru the car to make sure that it was in excellent shape for us. The transporter Rick was very helpful in looking over the car prior to picking it up and bringing it back to Elco to make sure that the car was a good deal and also took the time to show me how the convertible top stored in the trunk and how to pack chairs, etc to optimize space. It was very hard for us to give up our 2002 vette( my husband's toy) but feel that they assisted us to make a good choice for our next car. We also feel very secure in knowing that we will be able to have any problems that arrive handled to our satisfaction. We are very happy with Elco and Mark's team and look forward to their assistance with any vehicle needs that we may have in the future. More

Kenny and Scott were by far the friendliest, most knowledgeable and most helpful of any dealership we visited (we went to 4 others in the area). Both were very informative about the vehicle and willi knowledgeable and most helpful of any dealership we visited (we went to 4 others in the area). Both were very informative about the vehicle and willing to make sure we had all the information we needed. More

We just purchased another vehicle from Elco Cheverlot Cadillac and it was again a smooth process. We test drove a Traverse and a Tahoe with no pressure from Brian and decided the Travers was the correct Cadillac and it was again a smooth process. We test drove a Traverse and a Tahoe with no pressure from Brian and decided the Travers was the correct vehicle. Brian was knowledge about both vehicles and was committed to making sure we made the correct choice. More

I was shopping for a new Camaro and encountered Bryan Buhr. He knew his cars, and was very helpful in getting all the options on the car I selected, even to the point of searching as far as Louisville t Buhr. He knew his cars, and was very helpful in getting all the options on the car I selected, even to the point of searching as far as Louisville to get the car. Bryan helped me get several performance/appearance options added, and still the deal we struck was very fair. Since the sale Bryan has followed up with me to insure that the car is performing well and that he was able to answer all my questions. During the "paperwork" portion of the purchase Sandy Walker was very helpful in gettings things done right the first time. There was no pressure to purchase additional items, however, she explained them all to me so I could make an informed decision. Jeff Lewis in Service was very helpful in getting things lined up for me to have the service performed there at Elco, and since then he has provided me with all the assistance I have needed. This was the third Chevy I purchased and I must say it was the best experience I've ever had. Much different from when I purchased my '03 Suburban at Weber Chevy in Creve Coeur, Mo. When they allowed me to test drive it, then told me I could not purchase it because I didn't put down a deposit before driving the Suburban. A very unfortunate experience. So, I am pleased to give Elco Chevrolet the highest ratings possible based on the excellent experience I had, and the service Bryan Buhr provided me. Thank you for giving me the opportunity to share my experience. Dan Esarey More

Great service. Nice showroom. Good car, make and model selection. Friendly staff who were helpful but not pushy on car selection. Staff helpful with car features following purchase. Financial rep was als selection. Friendly staff who were helpful but not pushy on car selection. Staff helpful with car features following purchase. Financial rep was also easy to work with. Dealership is conveniently located for me. Dealership is full service and does body work. More

Brian was great to work with. Initially, I only wanted to test drive an Equinox to compare to other cars. He took a lot of time with me and never pressured me into anything. After the test drive, it was to test drive an Equinox to compare to other cars. He took a lot of time with me and never pressured me into anything. After the test drive, it was clear to me that the Equinox was the car, he was the salesperson, and Elco was the dealer. The whole process was smooth and I have no regrets. More

The service we have received from Elco Chevrolet was some of the best we've ever experienced with a new car purchase. Our salesman (Chris Folz) did an outstanding job getting us the car we were looking for. of the best we've ever experienced with a new car purchase. Our salesman (Chris Folz) did an outstanding job getting us the car we were looking for. His enthusiasm and friendly nature really made this a joyful buying experience. I would highly recommend him and the whole team at Elco. More

Jim was eager to help from the begining - grabbed us before we got to the door of the Dealership. He was not pushy and was a good listener. He was VERY patient and understood that we valued getting ou before we got to the door of the Dealership. He was not pushy and was a good listener. He was VERY patient and understood that we valued getting our money's worth and a good deal. We think it is terrific that the sales staff does NOT operate on commission because it is a much gentler atmosphere - not a push to sell the most expensive car. We felt the dealership was very professional, and has a good sales person in Jim! We were very at ease and felt he was up front and honest with us. Thank you for a pleasant and painless purchasing experience!! More