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ELCO Chevrolet Cadillac Inc

Ballwin, MO

4.9
3,055 Reviews
Here at ELCO, we thrive on complete satisfaction. Our dealership is an award recipient of the Better Business Bureau's World-Class Customer Satisfaction Award! Come visit us at ELCO Chevrolet Cadillac in Ballwin, Missouri. We look forward to earning your business with any new, pre-owned, or fleet vehicle. "Have a great day!" Find a new Cadillac or Chevy cheaper at another dealer? Ask about our Price Match Guarantee...we will never lose a deal because of price! "Buy with Confidence at ELCO! Ask about our Price Match Guarantee!"
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15110 Manchester Rd

Ballwin, MO

63011

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Showing 3,055 reviews

May 13, 2015

Best car buying experience This is the second time we have purchased a vehicle from ELCO each time we had the pleasure of working with Chris! Chris is very easy to work with he More

by Lhamilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 02, 2015

Straight Forward Throughout Process Chris Weaver did an excellent job locating and securing our desired vehicle. We have really enjoyed our Cadillac XTS Platinum!!! We would definite More

by donald.lowrance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 24, 2015

Search for a used car Chris was like a bulldog once we described the used car we wanted. He found several and we refined our needs. He stayed on it until he found the one w More

by jim007
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 16, 2015

ELCO - A Pleasant Car Buying Experience My wife and I recently "wanted" to get her a new car - did not "need" one. She really liked the Equinox so we decided to give it a try and test drive More

by MikeA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
April 15, 2015

Great Service! Highly Recommended! Over the years we have purchased several vehicles from ELCO Chevrolet. We have never been disappointed with the service received from purchase throug More

by SteveJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cort Howard
April 06, 2015

If not for Chris Collins would have not got car! Tom Clyde almost let a sale walk out the door and then didn't want us to buy the car from him. He was a total jurk to my wife! If it wasn't for doing More

by nick adcock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 21, 2015 -

ELCO Chevrolet Cadillac Inc responded

My Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. Is there something further I can do to improve your experience? Regards, Cort Howard General Sales Manager 636-227-5333

Apr 22, 2015 -

nick adcock responded

Is this how your sales team works? I know tom don't want me to do the survey because of his bonus and don't want a low score. Well I am doing the gm survey I just haven't had time because of my son. I have let people know by wor of mouth of how he was to us. As I have said before if not for Chris I would have left with out the car because you are not the only game in town. But he work on getting a good price I was happy with so I took it. Please feel free to contact me. Nickadcock54@gmail.com or 618 402 9122 Hi Nick, I hope you and your family are well. Sir, I am again very sorry that I upset your wife. It's not me. I'm a good family person, and I guess I just didn't do my job and failed you guys. I promise you that you got a great price on the Cruze. It's as good a deal as I've ever seen here. If and when you get the survey from GM, I hope you'll do me a favor and just throw it away. If you want to contact my bosses and tell them what happened, please do that. But a bad survey can reflect poorly on the entire dealership, and I don't think that the dealership is at fault here. It was I who screwed up. Again, I hope you are all well and that the Cruze is serving you well. I said some prayers for your boy, and I wish you nothing but the best. Sincerely, Tom Clyde New & Pre-Owned Sales Consultant ELCO Chevrolet Cadillac

April 02, 2015

great experience, again Have purchased several vehicles from ELCO Chevrolet. Each time Chris Weaver has been professional and courteous. I recommend Chris to all of my family More

by Go Blues!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 17, 2015

Exceptional Service!! Our initial dealing with Elco Chevrolet was on the phone with Murray Newton. He was very friendly and eager to help us find the perfect vehicle. Onc More

by PamandRay1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 10, 2015

New truck purchase Our salesperson Chris Ringcamp and sales manager Cort Howard were awesome to deal with on the purchase of my 2015 Chevy Silverado 2500HD. My wife and More

by BobO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Cort Howard
March 05, 2015

Great experience! This was the second time we have dealt with Elco and the first with Chris Weaver. It was a very professional and fun experience to buy/trade our vehic More

by Teresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bryan Davis
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