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ELCO Chevrolet Cadillac Inc - Service Center
Ballwin, MO
59 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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59 Reviews of ELCO Chevrolet Cadillac Inc - Service Center
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March 08, 2023
Mr. Powell is a true professional with the unique ability to to provide the highest level of customer service without being overbearing. Knowledgeable and passionate he has provided me the type of exclusive to to provide the highest level of customer service without being overbearing. Knowledgeable and passionate he has provided me the type of exclusive and enduring relationship you rarely find in business while working to help me find the best deal possible. More
by Alex
Employees Worked With
Helpful January 17, 2023
The service department treated me fairly and with respect. I told them what was needed and they applied the update to my car. They did not try to sell anything else not needed. respect. I told them what was needed and they applied the update to my car. They did not try to sell anything else not needed. More
by sslance
Employees Worked With
Andrew
November 27, 2022
Lamar Is an EXCELLENT CAR SALESMAN & Everyone Needs To Get a Car From Him Asap! Get a Car From Him Asap! More
by Marquise Henderson
Employees Worked With
September 16, 2022
Never bought from them but my boyfriend used the service department. They were great. Very professional. department. They were great. Very professional. More
by lorilogsdon78
Employees Worked With
September 16, 2022
I have known Lamarr for a very long time, well over 10 years. He is smart, knowledgeable and will go the extra mile to make sure you get what you want new or used. I purchased my last 2 vehicles through years. He is smart, knowledgeable and will go the extra mile to make sure you get what you want new or used. I purchased my last 2 vehicles through Lamarr. If your looking to buy, go see Lamarr you won’t be sorry. More
by kuechoi
Employees Worked With
August 31, 2022
*DO NOT* trust ELCO Service. I took my 2014 Silverado to have the Shark Fin Antenna repaired because it leaked. They happily took my $500 and said it was fixed. I did not drive I took my 2014 Silverado to have the Shark Fin Antenna repaired because it leaked. They happily took my $500 and said it was fixed. I did not drive the truck for a while because I had a take home car. But, after a rainstorm, I drove it and the leak was still there. I again took it to ELCO and they detected a leak. The mechanic asked Mike B. if the last tech put on sealant and Mike B. said he had. Then, Mike B. told me it would cost an additional $500 to fix the leak. I took the truck to another repair shop. They saw NO SEALANT and the ORIGINAL SHARK FIN. After the sealant was applied, no more issues. How dishonest can ELCO be. CAVAET EMPTOR: ELCO WILL LIE TO YOU! More
by 96971ls
Employees Worked With
Mike B., Kyle F.
June 13, 2022
Charlie Thieret at Elco Cadillac went above and beyond to offer assistance. He was enthusiastic to provide help. I appreciate his positive energy and smile. He greeted me with joy. I became even happier offer assistance. He was enthusiastic to provide help. I appreciate his positive energy and smile. He greeted me with joy. I became even happier instantly while engaging with him. Greg, the Service Manager always treats me kind and waves at me to stops what he is doing to make sure my everything was satisfactory and I am personally well. Henry retired who was fantastic at customer relations. Charlie keep smiling and providing the ultimate customer service. You are a great addition to the Elco family. I am happy to know there is someone else there who understands how to extend great customer service. I don't mind traveling for it!! Also, I appreciate the coupons that Elco Cadillac sends to customers to show appreciation for purchasing a Cadillac. The new facilities are beautiful and customer centered! More
by deedee40
Employees Worked With
Charlie Thieret
June 03, 2022
Horrible service scheduled my appointment for my car told Mike to service my whole suspension and steering. was given it back not completed just leaving the place you could tell the steering was still off . Mike to service my whole suspension and steering. was given it back not completed just leaving the place you could tell the steering was still off .the bushings on my strut tower one is busting off one isnt there when it was all suspose to be done properly which is not the case.also mike calls me 5 or 6 days later and is trying to add to my ticket work he did the Job isn't even complete .why would you give me the car back knowing it would need more steering parts and another alignment????? More
by Jeff
Employees Worked With
Mike in service
June 03, 2022
DO NOT GET YOUR CAR SERVICED AT ELCO CHEVROLET. THEY ONLY WANT YOUR MONEY AND FIX NOTHING. THEY HAVE DESIGN FLAW WITH THE SIRUS ANTENNA BUT WANT YOU TO PAY TO FIX IT...MULTIPLE TIMES. CAVEAT EMP THEY ONLY WANT YOUR MONEY AND FIX NOTHING. THEY HAVE DESIGN FLAW WITH THE SIRUS ANTENNA BUT WANT YOU TO PAY TO FIX IT...MULTIPLE TIMES. CAVEAT EMPTOR More
by 96971ls
Employees Worked With
Kristie Baum
