Eagle Buick GMC, Inc.

I purchased a 2018 Camaro SS for 45k from them nearly five months ago. My son and I drove from Atlanta, GA to make this purchase. I also purchased an extended warranty. The salesman Nick B was great, how five months ago. My son and I drove from Atlanta, GA to make this purchase. I also purchased an extended warranty. The salesman Nick B was great, however the finance manager Robert Ernstes turned out to be a complete “#$$” ’ll tell you more later. I could not believe that it took them 4 months to finally get my title and Georgia tag. They had to pay over $400 in penalties to get my tags. This was after numerous calls to them with runaround excuses they never call you back. It wasn’t until I spoke with Jim Martin one the managers that I was able to get expedited results. Back to Robert. He accused me of not being a man of my word because he was P.O. that I wanted to cancel my warranty. Now mind you I drove over 500 miles one way and purchased the vehicle at I’m sure was COVID-19 up charge prices. I did not dicker around on the price. The only agreement I had with Bob was that I would allow them to do in-house financing because I had already been pre-approved from my local bank and this would streamline the process, however with the understanding that I was going to refinance the loan as soon as I returned to Atlanta which I did at a rate they could not match. It took them 4 months to refund my warranty money and only again with the help of Jim Martin. I will not purchase another vehicle from this dealership in the future.!!!!!!!!!!!!!!!! More

Arrived a little earlier than my appointment they took me in to service my transmission and replace my brake fluid. There was fresh coffee available in the waiting area. Service was pretty quick I spoke with in to service my transmission and replace my brake fluid. There was fresh coffee available in the waiting area. Service was pretty quick I spoke with the mechanic, he was very professional as was the person at the counter. While there another customer was told that she needed to have her battery replaced the service guy returned and told her that the battery was covered under warranty. I just witnessed your dealership honestly. It made her day because she couldn’t really afford a new battery at this time. Appreciated that. It was a positive experience. More

Service dept. did a good job taking care of me. When I attired they were really busy, but got me in and out in great time. attired they were really busy, but got me in and out in great time. More

Great customer service I had a good experience I would recommend these guys to anyone looking for a vehicle new or used thanks. one. two. recommend these guys to anyone looking for a vehicle new or used thanks. one. two. More

Great people,Great service , Have been doing business Great people,Great service , Have been doing business withEagle for eight years. X X X X X X X X X X X X X X X Great people,Great service , Have been doing business withEagle for eight years. X X X X X X X X X X X X X X X More

Bought a new Sierra from Joe LaFrantz. Very knowledgeable about the product and made the purchase process easy. Have worked with Joe and Russ many times and they always take care of my vehicle knowledgeable about the product and made the purchase process easy. Have worked with Joe and Russ many times and they always take care of my vehicle needs. I will continue working with Eagle Buick in the future. More

Very nice service department people. Took time to listen to my service needs, were able to get the work done while I waited. They got it completed as promised. to my service needs, were able to get the work done while I waited. They got it completed as promised. More

Went to check out a vehicle priced at 19900. Was told after test drive they wanted 20300... salesman told me that was normal in Florida... .... moving on... after test drive they wanted 20300... salesman told me that was normal in Florida... .... moving on... More

I will never buy another vehicle from your salesman Terry Elseworth from your dealership ever again worse salesman ever had . And if I do refer someone to buy from your dealership it will be to another sales Elseworth from your dealership ever again worse salesman ever had . And if I do refer someone to buy from your dealership it will be to another salesman. But your service department was awesome service Martin your service manager helped me More

Courteous completed the work in a timely manner covered the seats and floor of my truck to keep it clean complementary coffee and snacks in well kept waiting room I have trusted them to service my truck no the seats and floor of my truck to keep it clean complementary coffee and snacks in well kept waiting room I have trusted them to service my truck now for 4 years and will continue to do so and at a competitive price More