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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.8
1,492 Reviews

1,492 Reviews of Eagle Buick GMC, Inc. - Service Center

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July 15, 2021

I love this dealership. They have always been super nice. The service department is great. I try to always get Jason, but the are all super. More

by judymeredith53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martin, Laura Tramontana, Trudy Gilley
Jul 19, 2021 -

Eagle Buick GMC, Inc. responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Eagle Buick-GMC Team

July 09, 2021

Cannot believe how nice everyone treated me Cody took awesome care of me with a couple other gentlemen can’t thank you enough for everyone taking such time with me to buy a car More

by BLACKTOP60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Tramontana
Jul 12, 2021 -

Eagle Buick GMC, Inc. responded

Hi, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, The Eagle Buick-GMC Team

July 09, 2021

Fast and friendly service - I scheduled an oil change and tire rotation and was in and out in about 1 hour. I am very satisfied with Eagle GMC More

by Gjack
Recommend Dealer
Yes
Employees Worked With
Laura Tramontana
Jul 12, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Eagle Buick-GMC Team

July 07, 2021

We had great service with Ashley, great service with our GM points(I can’t remember her name) ,we also had an accurate diagnosis and wonderful technician Although my platinum after care insurance wasn’t cov More

by Sdbache
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Storman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley-service , Jim Martin
Jul 09, 2021 -

Eagle Buick GMC, Inc. responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Eagle Buick-GMC Team

July 07, 2021

They should honor the coupons they send out and not change the prices when the bill is due nor keep customers waiting for the bill to get corrected. More

by Dobetter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason
Jul 09, 2021 -

Eagle Buick GMC, Inc. responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Eagle Buick-GMC Team

July 05, 2021

They make an effort to be accommodating with scheduling. Many times if you take your car or truck in early, they will many times have ready to go earlier than scheduled. More

by jpb20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Esser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shields Gay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Eagle Buick GMC, Inc. responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Eagle Buick-GMC Team

June 29, 2021

This was for an oil change and a couple of recall updates. Time seemed excessive 90 minutes. More

by Kusowa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason ( didn’t check last name)
Jun 30, 2021 -

Eagle Buick GMC, Inc. responded

Thanks for your review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Eagle Buick-GMC Team

June 28, 2021

Poorly knowledgeable, not vey, if any highly trained professional mechanics , Don’t seem very sharp at the trade! After 3 visits, several weeks I’m still Trying to get my issues resolved, they only have More

by banfla8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott in service, Jim Martin
Jul 01, 2021 -

Eagle Buick GMC, Inc. responded

We are very concerned about your experience and would like to better understand what happened. Your kind words regarding Scott are appreciated and we are very grateful to have him on our team. But, in speaking with Scott, he is unsure of who you are or any circumstances that would merit your response (based on the name banfla8). We urge you to give us a call and speak with our Service Manager regarding your visit. He is anticipating your call and he (as well as our other staff) is aware of this review. Sincerely, The Eagle Buick-GMC Team

June 26, 2021

Friendly staff, quick to get the work done, price is good not over charged, I would recommend this place anytime compared to the one that is closer to home More

by granniebritchs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know the name of the guy that helped but was grest
Jun 29, 2021 -

Eagle Buick GMC, Inc. responded

It’s great to know that our staff provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Eagle Buick-GMC Team

June 25, 2021

Dealership has been great but Buick has not had good customer service to me they don’t return calls and when I requested supervisor never got a call back More

by Johndsimmons1275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martin, Laura Tramontana, Trudy Gilley
Jun 28, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for your review John. We are happy to hear you’ve had a positive experience at our dealership. We are always committed to customer care. Please feel free to contact us if we can address any of your concerns. Thank you! Sincerely, The Eagle Buick-GMC Team

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