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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.8
1,492 Reviews

1,492 Reviews of Eagle Buick GMC, Inc. - Service Center

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May 12, 2021

The service department is outstanding!! Always helpful and courteous!! Scott was a pleasure to deal with!! He is an asset to your company!! I appreciate his help and concern. More

by rvduzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martin
May 17, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Eagle Buick-GMC Team

May 12, 2021

We had an apt at 830 am Tuesday and they did not pull the car in until 930am . Why have an apt and have to wait an hour before getting started on it. We are very upset and will probably go to another dealer More

by teletravelnurse
Recommend Dealer
No
Employees Worked With
Don’t remember guys name
May 13, 2021 -

Eagle Buick GMC, Inc. responded

We are very sorry for your wait and this is not a reflection of how we take care of our guests. Your time is important to us. We value your business and would like to send you a free service but are unable to determine who "teletravelnurse" is. Please give us a call so that we can work together to regain your trust and business. Our service manager is aware of this review and ready to assist. Thank you for bringing this to our attention. Sincerely, The Eagle Buick GMC Team

May 12, 2021

Amazing customer service and amazing Service Manager Jim Martin! He explained what I needed and took care of everything! I am a big mouthpiece for Eagle GMC and will continue to spread the good word! Severa More

by webprinters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martin
May 17, 2021 -

Eagle Buick GMC, Inc. responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Eagle Buick-GMC Team

May 11, 2021

Excellent service once again! All the service people, the lady the young guy and the older guy "bill I think is his name" work together towards making the customer fell like the problem is getting fixed. In More

by ddhanny55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Tramontana, Trudy Gilley
May 14, 2021 -

Eagle Buick GMC, Inc. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Eagle Buick-GMC Team

May 10, 2021

Thanks Russ and Ashley!! Y’all are appreciated! Service department kept me well informed of time and prices! Everything was fixed and the suggestion of the tire rotation is appreciated as it was needed and More

by Kimberly Owens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Baldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
May 13, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, The Eagle Buick-GMC Team

May 05, 2021

Scott is awesome, he takes care of everything, and always very happy with the services completely, thanks again Scott for great service year after year. More

by lcb3643
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
May 07, 2021 -

Eagle Buick GMC, Inc. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Eagle Buick-GMC Team

April 30, 2021

It was nice to have the service scheduled and completed for my recall in a timely manner. The service advisor was pleasant and very accommodating. More

by Roy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Spivey
May 03, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Eagle Buick-GMC Team

April 29, 2021

Replaced 02 sensor. Four new tires balanced and aligned. Everything is great and the staff is great to work with. Will have future work done here More

by ngbasalyga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martin
May 03, 2021 -

Eagle Buick GMC, Inc. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Eagle Buick-GMC Team

April 22, 2021

Very friendly and fast. Ashley and Jim were great. We brought are vehicles in for an airbag warranty and they swapped it out in less than an hour. More

by Hizzel2315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martin
Apr 23, 2021 -

Eagle Buick GMC, Inc. responded

We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, The Eagle Buick-GMC Team

April 20, 2021

Great Experience!! Routine maintenance, friendly staff. Will definitely be using Eagle for all my vehicle needs when I’m in Florida. Six months out of the year. More

by danielcookdj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martin, Laura Tramontana, Trudy Gilley
Apr 22, 2021 -

Eagle Buick GMC, Inc. responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Eagle Buick-GMC Team

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