Eagle Buick GMC, Inc. - Service Center

Not fixed yet !!! The dash of my one month old 2020 Terran has a warp in it. After trying to fix it, it is still warped ! I am waiting to see what Eagle GMC is going to The dash of my one month old 2020 Terran has a warp in it. After trying to fix it, it is still warped ! I am waiting to see what Eagle GMC is going to do about it. I talked with JP Patrick about it and am waiting for a solution to this problem. More

Excellent Sales and Service All Staff is always professional and courteous. Always have had a pleasant experience at Eagle Buick GMC, Inc. With the assistance of Shields Gay we h All Staff is always professional and courteous. Always have had a pleasant experience at Eagle Buick GMC, Inc. With the assistance of Shields Gay we have purchased our last two vehicles. Have taken advantage of the free Oil changes an Tire rotations and 27 point inspections. The Service Department staff Laura and Mike who I've spoken to on the phone have always been helpful with any questions we present to them. More

Scott in service is the best. Always very professional and courteous. My vehicle is always serviced in a timely manner at a cost that is reasonable. and courteous. My vehicle is always serviced in a timely manner at a cost that is reasonable. More

Excellent service provided by Mike. Some minor paint issues taken care of by Mike Fulton and staff. Excellent service. Vehicle was taken in at appointment time and returned within the ho Some minor paint issues taken care of by Mike Fulton and staff. Excellent service. Vehicle was taken in at appointment time and returned within the hour. More

Great Dealership and Service Department They make me feel like I'm part of the family every time I visit this dealership. Laura does a great job in the service department. They make me feel like I'm part of the family every time I visit this dealership. Laura does a great job in the service department. More

Great dealership. Scott and the whole service team is a pleasure to do business with. Very accommodating, prompt and polite I dive 40 minutes to come to this dealership. pleasure to do business with. Very accommodating, prompt and polite I dive 40 minutes to come to this dealership. More

Greeted by Scott he was open and really friendly making it easy to do what had to be courteous and very professional a pleasure to deslwith it easy to do what had to be courteous and very professional a pleasure to deslwith More

Courteous, professional and customer friendly. I needed some repairs done and when I called to inquire about the price of the parts I was given the price and then informed that the items I needed c I needed some repairs done and when I called to inquire about the price of the parts I was given the price and then informed that the items I needed could probably be found online as an aftermarket item much cheaper. After researching this information I found it to be accurate and very helpful. I did not expect them to provide me with this information, but I was told that they always try to assist their customers in getting the best deal possible. Kudos to the Service Department for being so honest and forthcoming! More

Gas oil change in a diesel motor😫😫 Our appointment was at 11:30 they started on it at 12:30 then at 1:00 we questioned the amount of time it was taking, they then stated they have to st Our appointment was at 11:30 they started on it at 12:30 then at 1:00 we questioned the amount of time it was taking, they then stated they have to start over because the technician did not know the engine was a diesel and did a gas engine oil change:( time management is an issue along with uneducated/ poorly trained technicians:( More

Customer care Eagle Buick is a great asset to GM dealerships. They got me back on the road under difficult circumstances in that a new tire was not available locall Eagle Buick is a great asset to GM dealerships. They got me back on the road under difficult circumstances in that a new tire was not available locally. The courtesy driver , Trudy, was extremely helpful in our eating and lodging requirements until my car was fixed. If I was from this area they would be my dealership choice! More