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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.8
1,498 Reviews

1,498 Reviews of Eagle Buick GMC, Inc. - Service Center

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November 20, 2019

Good service Laura and crew did a wonderful job with our car. Didn’t give up until they found the problem with the back up camera. Thanks again. More

by Ghelms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Tramontana
November 19, 2019

Concerned about my safety They wanted to be sure I had reliable transportation when my car wouldn't start. Fit me in pn s busy day and got me taken care of. And always so nice More

by Hamil,Heather L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Tramontana
November 13, 2019

Excellent Service Department Excellent service department and staff, great customer service with very prompt service. I dealt with Mr. Scott Kelly on my Buick’s issue. He was ve More

by ljohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scot Kelly
November 12, 2019

They are the best ever People and staff are very nice and caring. They listen and they take very good care of you. I would recommend them to everyone. I will take my vehiies More

by kcwymore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Tramontana
November 12, 2019

Great service We love Eagle Buick. They service both our vehicles. Always timely, reasonably priced and great service and staff. Laura was very friendly and know More

by Dianaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Tramontana
November 11, 2019

Great Attentive, patient, clean, friendly, and very reasonable. Will absolutely be recommending this service center to any and all family members and friend More

by Deelax27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelley Kelley
October 31, 2019

Great oil change, as always! Great work again giving my truck an oil change and getting me in and out in an hour! Everyone is always so friendly, and the waiting area (and tv) mak More

by GMC Sierra Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martin, Laura Tramontana, Trudy Gilley
October 25, 2019

Bad Service Kept car for a week to fix AC I returned home yesterday only to discover right front fender had been scratched up while in possession of Eagle Buic More

by Howard Pope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Martin
Nov 06, 2019 -

Eagle Buick GMC, Inc. responded

Mr. Pope, We are so sorry that you found damage on your vehicle after service. As you know, the repair on your vehicle required us to remove the seats, steering wheel, and entire dash assembly all the way to the firewall. Although it should have been done in 3-4 days, it should not have taken as long as it did. We trust that the complimentary rental we provided you helped ease the burden of not having your vehicle. After buffing the paint transfer off of your fender we could see the gouging from whatever vehicle or item struck it. We offered to have our lot painter address the concern and hope that you find the results satisfactory. Lastly, we appreciate you stating that you would happily remove this negative review but do not know how. Unfortunately, neither do we! We sincerely appreciate your business and look forward servicing your vehicles for years to come!

October 20, 2019

Great and wonderful to work with..Family oriented Laura and service is great wonderful to work with easy to understand and explains everything I'm glad she is an employee for you guys More

by James Breseman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Elsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Tramontana, Trudy Gilley
October 19, 2019

The Service dept guys are the best that I ever seen. These service guys are the best that I ever seen. They are very knowledgeable, friendly and have a good sense of humor. They are also very professiona More

by BigO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martin, Trudy Gilley
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