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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.7
1,093 Reviews

1,093 Reviews of Eagle Buick GMC, Inc. - Service Center

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May 14, 2023

Everything was good. Service department was great filing a warranty claim. Only issue was on the day of drop off, they forgot I was in the lounge waiting for them to give More

by bclaar440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad in Service
May 17, 2023 -

Eagle Buick GMC, Inc. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Eagle Buick-GMC Team

May 12, 2023

Excellent attention to my wishes. Kind and professional Service department was professional and kind as well More

by Bbjones003@gmail.com
Recommend Dealer
Yes
Employees Worked With
Hank Grossman
May 15, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Eagle Buick-GMC special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Eagle Buick-GMC Team

May 12, 2023

Went in for a routine oil change, tire , tire rotation and Chang two filters. Was greeted promptly and was out in under two hours. More

by Raymond.john30
Recommend Dealer
Yes
May 15, 2023 -

Eagle Buick GMC, Inc. responded

Raymond, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Eagle Buick-GMC Team

May 12, 2023

We own a Chevy Silverado and had been going to the Chevy dealer for our service needs. A friend suggested we try the GMC dealer. Very impressed. We have found a new service center. They can usually get us i More

by harvey_pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne
May 15, 2023 -

Eagle Buick GMC, Inc. responded

Harvey, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Eagle Buick-GMC Team

May 04, 2023

They were polite band professional and completed all the work they said they we’re going to do in the timeframe they stated. More

by djbarrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names
May 05, 2023 -

Eagle Buick GMC, Inc. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Eagle Buick-GMC Team

May 04, 2023

Friendly, helpful, courteous, welcoming, knowledgeable, they will go above and beyond to make sure you are happy with their service. Awesome service dept crew! More

by Stuartmhoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry, I am not good at names
May 05, 2023 -

Eagle Buick GMC, Inc. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Eagle Buick-GMC Team

May 03, 2023

Scott Kelly is an excellent service rep who is very knowledgeable and very helpful. He genuinely seems to have the customers best interest at heart. More

by Claydaniels030154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Eagle Buick-GMC Inc special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Eagle Buick-GMC Team

May 03, 2023

Excellent. Staff very personable and helpful. Service was fast. Always has been a great place for service. More

by barneyb
Recommend Dealer
Yes
Employees Worked With
Hi
May 04, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Eagle Buick-GMC Team

May 01, 2023

Excellent service, very knowledgeable and helpful, and on time to start and complete the work. More

by Bobgreen3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Eagle Buick GMC, Inc. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Eagle Buick-GMC Team

April 29, 2023

They were great. Listened to my concerns and kept me updated I like the service More

by Pipesoblue
Recommend Dealer
Yes
Apr 29, 2023 -

Pipesoblue responded

Eagle GMC are experts who take other dealerships mistakes and makes the customer begin to relike the brand. The other dealership I had the misfortune to go to had nothing but problems when I went to the service department. Over 3 1/2 hours for an oil change is ridiculous and when questioned they just shrugged it off.

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