Back

Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.7
1,069 Reviews

1,069 Reviews of Eagle Buick GMC, Inc. - Service Center

Sort by
July 23, 2022

Brought my truck in for a bad gas leak and an oil change Along with a slow leak in a tire. They fixed the tire and did the oil change first. I sat there for 3 hours before I finally asked. Was told they had More

by Vsanter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Eagle Buick GMC, Inc. responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. Please accept our apology for the wait time at your recent service. We know your time is valuable and would never keep you intentionally. Sincerely, The Eagle Buick-GMC Team

July 22, 2022

I have always had a great experience with this dealership from buying to having it fixed More

by mandydick02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Mendes
Jul 25, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Eagle Buick-GMC Team

July 22, 2022

The service dept was just amazing! They got me right in with little to no wait. The techs did a Great job!!! Bill was exceptional. I will definitely be back if repairs are needed More

by Robscartozzi0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill, Neil Mendes
Jul 25, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Eagle Buick-GMC Team

July 11, 2022

Very nice employees. Completed my vehicle services in a timely manner. Very pleased with our visit More

by bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Mendes
Jul 14, 2022 -

Eagle Buick GMC, Inc. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Eagle Buick-GMC Team

July 08, 2022

Staff was helpful, technicians properly diagnosed the problem, and the repair happened to he covered under warranty More

by prevost.mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Eagle Buick-GMC Team

July 08, 2022

Made my service appointment on. Arrived 10 minutes early. Took my Buick right in and was finished 5 minutes after my appointment time and i received a veteran discount👌🇺🇸 that's More

by callisc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Eagle Buick GMC, Inc. responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Eagle Buick-GMC Team

July 08, 2022

They help with my sunroof when another dealers service person made my broken roof worse. All the service people are thoughtful especially Neil. More

by lawsonjan12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Mendes
Jul 11, 2022 -

Eagle Buick GMC, Inc. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Eagle Buick-GMC Team

July 06, 2022

I have dealt with Brooksville for several months over truck not starting issue. Argued with them about a bad battery. Got nowhere. Went to you soon is diagnostic was Ron replace the battery, truck runs g More

by bh3618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Eagle Buick GMC, Inc. responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Eagle Buick-GMC Team

July 06, 2022

I like dealing with Scott . always on top of everything thank you for every thing More

by g.geer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Eagle Buick GMC, Inc. responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Eagle Buick-GMC Team

June 28, 2022

I had an excellent experience from the service order writer To the mechanic Kris who did an excellent job repairing my hummer and would bring it back there to get more work done as soon as it needs it a More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris the mechanic , Neil Mendes
Jun 30, 2022 -

Eagle Buick GMC, Inc. responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Eagle Buick-GMC Team

...
40
...