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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.8
1,555 Reviews

1,555 Reviews of Eagle Buick GMC, Inc. - Service Center

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September 05, 2022

We appreciate this dealership service department having friendly employees, being on schedule and having a clean waiting area. More

by marymaejames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Mendes
Sep 08, 2022 -

Eagle Buick GMC, Inc. responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Eagle Buick-GMC Team

September 02, 2022

Rear door plunger on order since beginning of August. Brakes growling at 4500 miles on odometer, advised pads were bad and will be available in November. Air conditioning keeps failing but can't diagno More

by asapdeliveryno1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Carrington
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Eagle Buick GMC, Inc. responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Eagle Buick-GMC Team

August 31, 2022

I was on my way north to our home on Cape Cod from Stuart FL. Had sudden care trouble because of an error in servicing at Starling GMC. Lucky for me your service took my car in immediately & fixed the error More

by lucindaq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Mendes
Sep 02, 2022 -

Eagle Buick GMC, Inc. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Eagle Buick-GMC Team

August 27, 2022

Eagle GMC has one of the best GM Ok Service Departments in all of Central Florida! More

by SSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Eagle Buick-GMC Team

August 27, 2022

Been waiting for OVER 4 months for a sensor for backing up.On My 2016 GMC Yukon XL . The only contact is from the sales department asking since they can’t get the part so you want to trade it in for new!!! More

by papastegner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Eagle Buick GMC, Inc. responded

Your comments have been sent to management and are currently looking into the events you’ve detailed.

August 26, 2022

I’ve bought a few cars from this dealership and I will continue to do so. I love the service team too. They always provide Great service. Scott is always courteous, helpful and professional but what is More

by Gina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Mendes
Aug 29, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Eagle Buick-GMC Team

August 15, 2022

They let me keep my car until my part came in and called me when they were ready. Worked around my schedule and also took me to work while they had my vehicle. And it was ready by the end of the day. More

by countrycamogirl23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Mendes
Aug 17, 2022 -

Eagle Buick GMC, Inc. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Eagle Buick-GMC Team

August 14, 2022

Work done right and fast I’m satisfied with the dealerships service department! Good job. More

by Rk2814mk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Mendes
Aug 16, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Eagle Buick-GMC Team

August 13, 2022

Quick accurate complete service. Very polite and courteous. Completed service in stated time and at quoted price. More

by Darrainville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Eagle Buick-GMC Team

August 13, 2022

Quick fast efficient and good coffee with current paper. . I had zero issues checking in and nice relaxing chairs More

by Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Mendes
Aug 13, 2022 -

Dennis responded

Yes

Aug 13, 2022 -

Dennis responded

Yes

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