Eagle Chevrolet
Riverhead, NY
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It was a great experience The staff was very helpful and kind Also, Jeff was a great salesman kind Also, Jeff was a great salesman More
Staff was very polite and attentive to my needs. The technician did an amazing job and could barely tell he was even in there. The waiting area was very clean and had a great variety of options. The technician did an amazing job and could barely tell he was even in there. The waiting area was very clean and had a great variety of options. More
Have a price of 199. 00 for oil change, gave them vin do they could accurately give the price, I drive they snd change it to 250.00, bate and switch! Also replaced battery 00 for oil change, gave them vin do they could accurately give the price, I drive they snd change it to 250.00, bate and switch! Also replaced battery and then did inspection knowing it would fail because of the battery removal and install, chargers me and had to drive car 200+ miles to reset emissions sensors and when I did and it passed they charge me again full price, watch them closely when you go there for service, I believe it the service manager who has created this rip off culture for his department to carry out. More
Had a service checkup and received quality care. Ryan and Anthony were energetic, mannerly, polite and efficient! Both in person and on the phone Ryan and Anthony were energetic, mannerly, polite and efficient! Both in person and on the phone More
Mike was my salesman and he made everything easy from the start. Great experience all around start. Great experience all around More
Thank you for the amazing service provided on 5/5. I came in for an oil change and I was done so quickly. Thank you Blanca and Anthony for your great help. I came in for an oil change and I was done so quickly. Thank you Blanca and Anthony for your great help. More
Personnel are Very friendly and knowledgeable. I would definitely go back to this dealership again. I would definitely go back to this dealership again. More
I had an amazing experience with Anthony and the service team at Eagle Chevrolet. What stood out was how far above and beyond he went to help me. Without getting into specifics, a stressful situation was mu team at Eagle Chevrolet. What stood out was how far above and beyond he went to help me. Without getting into specifics, a stressful situation was much easier to navigate with his help and guidance. Anthony was knowledgeable, helpful, and genuinely cared about doing the right thing. The level of customer service I received today is rare. I highly recommend this service team and asking for Anthony. It was truly a 10/10 experience. More
I feel that I was misled about the status of my vehicle, when referencing my vehicle tracking app and the location of my vehicle. The lack of transparency, poor communication, and unprofessional conduct thr when referencing my vehicle tracking app and the location of my vehicle. The lack of transparency, poor communication, and unprofessional conduct throughout this experience, More
Disappointed that I was miss informed about a service notice for my vehicle. When there never was one. So I brought my vehicle in for a repair that was a simple 10 dollar part. That is assumed by the dea notice for my vehicle. When there never was one. So I brought my vehicle in for a repair that was a simple 10 dollar part. That is assumed by the dealer that I’m at fault for. It was an opportunity for the dealership to just make it right and win me over going forward to return to them in the future. Instead they took the road of charging 70 dollars. Bottom line you’re just a number to them. I won’t be returning. More
