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Eagle Chevrolet

Riverhead, NY

4.3
182 Reviews

1330 Old Country Road

Riverhead, NY

11901

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Showing 182 reviews

December 03, 2023

Excellent service, great people, everyone is pleasant and very accommodating, We highly recommend this dealership ! More

by Busymanbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luann in service
Dec 04, 2023 -

Eagle Chevrolet responded

Bill, we're delighted to know you had an excellent experience at Eagle Chevrolet of Riverhead. Thanks for recommending us and for your kind words!

December 03, 2023

It was a pleasure to work with this dealership as we visited many. Very friendly, courteous, and polite service - no nonsense- straight forward information exchange was very refreshing. Would highly re More

by Wcarswell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Maloney
Dec 04, 2023 -

Eagle Chevrolet responded

We're delighted to know you had a positive experience with us at Eagle Chevrolet of Riverhead! It's great that John and Jim were able to assist in finding the perfect ride for your needs. We appreciate your recommendation, and look forward to seeing you again when needed. Safe travels!

November 16, 2023

Overpriced kept my car too long just to see why check engine light was on and I now have a light on that wasn’t on when I dropped it off was told to just drive it around it should go out More

by Unhappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luanne
Nov 18, 2023 -

Eagle Chevrolet responded

We are sorry to read about your experience. We aim for efficient and accurate service, so it's disappointing to see that you were left with additional concerns regarding your vehicle. If you would be willing to provide some more information and discuss these concerns with us directly, please feel free to reach out to us at customercare@eagleautomall.com. Thank you.

November 10, 2023

The sales person were very friendly, and explained every question we did. We are very happy with Mr. Gomez (the sales person) More

by Fredy Castaneda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Gomez, Michael Korn
Nov 10, 2023 -

Eagle Chevrolet responded

Fredy, we're glad to know that Mr. Gomez and our team at Eagle Chevrolet of Riverhead were able to assist you with all your questions! Thanks for sharing this positive feedback.

November 07, 2023

Easy to work with Nothing but helpful during the process Only positive things to say about them More

by arockwell83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Lewis
Nov 08, 2023 -

Eagle Chevrolet responded

We appreciate your support and hope that you enjoy the new ride! Thank you for choosing Eagle Chevrolet of Riverhead.

November 03, 2023

Gas station computer use for car inspection was down will be in Florida in two days. Service agent Chevy squeeze me in alleviated any problem thank you Chevy. More

by frank.barbuto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service agent and 11 three 8 o’clock in the morning she was great
Nov 03, 2023 -

Eagle Chevrolet responded

Frank, we're glad to know our team at Eagle Chevrolet of Riverhead, especially Chevy, was able to assist you promptly. Safe travels on your way to Florida!

November 01, 2023

The dealership is clean and well maintained. The staff is friendly and very courteous.. It's very nice to be treated with respect . The salesman try to make the sale as painless as possible. More

by Smiley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff and Molina in Finance Dept
Nov 02, 2023 -

Eagle Chevrolet responded

We're glad to know you had a positive experience at Eagle Chevrolet of Riverhead and felt respected by our team. We strive for exceptional customer service, so it's great to see that reflected in your visit! Thanks, and we hope to see you soon!

Nov 02, 2023 -

Smiley responded

Thank you for everything!

October 26, 2023

VERY UNPROFESSIONAL. If I could leave 0 stars, I would. Eagle Chevrolet's service manager has to be the rudest person I have ever spoken to. Not only did she speak over m More

by NOFOMOM234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luanne McBride
Oct 26, 2023 -

Eagle Chevrolet responded

I'm really sorry to read about your experience. It's important for us that all our customers feel respected and heard, so it's concerning to see we've missed the mark here. I'd like a chance to personally address this issue with you and work towards a resolution - please reach out when you can. Thank you, Customer Care Team - customercare@eagleautomall.com

October 25, 2023

EAGLE CHEVROLET OF RIVERHEAD. TOTALLY OVER INFLATED CAR SERVICE PRICE!!! YOU LOST A CUSTOMER!! Got charged $ 2586 for brakes Rotors air filter oil change and brake fluid job. My More

by Candylure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luann McBride Roga
Oct 26, 2023 -

Eagle Chevrolet responded

We're sorry to read about your dissatisfaction with the pricing of our services. We strive for transparency and fairness in all we do, so it's concerning to see this feedback. We'd like the opportunity to discuss this further and address your concerns directly. Please feel free to reach out at your earliest convenience. Thank you, Customer Care Team - customercare@eagleautomall.com

October 25, 2023

The service team was very friendly and professional. The customer waiting area is like a living room! Definitely will be back. More

by Jsh2917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Oct 26, 2023 -

Eagle Chevrolet responded

We're glad to know you enjoyed our comfortable waiting area and found our service team friendly and professional at Eagle Chevrolet of Riverhead. We look forward to seeing you again!

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