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Earnhardt Chandler Cadillac

Chandler, AZ

4.8
380 Reviews
Tex Earnhardt, founder and CEO of Earnhardt Auto Centers was born on December 9th, 1930. As a child, Tex moves with his family to Texas for a more agricultural life. From that point on, Tex was raised on a ranch in the Rio Grande Valley of Southern Texas, establishing his affinity for ranching, agriculture and cowboy culture. It was in 1951 when he was twenty years old, that he and his family moved to Chandler, AZ; where his father, Hal Earnhardt, Sr. started a small gas station downtown. The service station provided a small income for his family by selling gas and auto parts. Tex wanted to expand his business to sell automobiles, but the factories in Detroit refused to ship the vehicles to him without expensive transportation costs. Tex went to work and immediately found a solution. He and a friend decided to drive to Detroit, buy a car from the factory, drive both vehicles back to Chandler, and sell the new car. As soon as he sold his first car, he drove right back to Detroit and purchased the second. He repeated the whole process for months.
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1450 S. Gilbert Road

Chandler, AZ

85286

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Showing 380 reviews

August 19, 2026

I’ve been bringing my Cadillac here for service for the last 4 years and the experience has consistently been excellent. A huge part of that is Paul in the service department. He’s knowledgeable, honest, a More

by marti.markus.92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Kirwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2026 -

Earnhardt Chandler Cadillac responded

Thank you for sharing your wonderful experience! It’s fantastic to hear that Paul has made such a positive impact on your service visits. Consistency and professionalism are key, and we’re delighted you feel well taken care of. Your recommendation means a lot to us—thanks for being a loyal customer! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

August 15, 2026

Great service and team. All services explained in detail. Great area to wait on service and look at new models in show room. More

by Tom.mayer
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Aaron Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2026 -

Earnhardt Chandler Cadillac responded

Thanks for sharing your experience, Tom! It’s wonderful to hear that our team provided thorough service explanations and that you enjoyed the waiting area. We’re glad you had a chance to explore our showroom too. Your satisfaction means a lot to us! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

July 27, 2026

Ron and Lee have been quick to work with and so far easy to get help or answer questions More

by Jteel46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee and Ron
Jul 28, 2026 -

Earnhardt Chandler Cadillac responded

Thank you for your kind words! It’s great to hear that Ron and Lee have been so helpful and responsive to your needs. We strive to provide excellent service, and it’s wonderful to know that you’re having a positive experience with us. Your satisfaction means a lot! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

July 13, 2026

Awesome service! !! We couldn't have picked better Dealership... Thank you so very much to Adam! More

by pshinfaith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Jul 14, 2026 -

Earnhardt Chandler Cadillac responded

Thank you for your wonderful feedback! It's fantastic to hear that you had an awesome experience with us. Adam will be delighted to know he made such a positive impact. We appreciate your trust in our dealership and look forward to serving you again! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

May 21, 2026

I now bring 3 cars to Paul and he always is helpful and goes above and beyond the normal. He has helped me with using my GM credits for payment of services. More

by zelenski1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Kirwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2026 -

Earnhardt Chandler Cadillac responded

It's fantastic to hear about your positive experiences with Paul! His dedication to going above and beyond truly makes a difference. We appreciate you trusting us with your vehicles and are glad that utilizing your GM credits has been seamless. Thank you for being such a valued customer! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

March 06, 2026

I’ve been bringing my Cadillac here for service for the last 4 years and the experience has consistently been excellent. A huge part of that is Paul in the service department. He’s knowledgeable, honest, a More

by marti.markus.92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Kirwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2026 -

Earnhardt Chandler Cadillac responded

It’s wonderful to hear about your consistent positive experiences! Paul truly exemplifies the dedication we strive for in our customer service. We’re delighted that his expertise and approach have made your visits enjoyable. Thank you for recommending us and for being a valued customer for four years! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

January 07, 2026

excellent Service Department. , Garrett and crew do what they say and do what you ask...all in a timely manner More

by tntelton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett
Jan 08, 2026 -

Earnhardt Chandler Cadillac responded

Thank you for the fantastic feedback! We're glad that Garrett and the team provided you with excellent service. Timeliness and customer satisfaction are our top priorities, and we appreciate your recognition. Looking forward to serving you again! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

August 14, 2025

Garrett was extremely helpful with my last minute drop off. Very polite and courteous and help me with all my needs. 5 star service!! Thanks Garett! More

by precisionmedical.ms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett
Aug 15, 2025 -

Earnhardt Chandler Cadillac responded

Thank you for the fantastic review! We're thrilled to hear Garrett provided you with such helpful and courteous service. Your satisfaction is our priority, and we appreciate your kind words! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

July 07, 2025

My XT5 warning lights went on . It was right before July 4th Paul got me in when I was told there were no open appts. until the week after the 4th. They ran some test and found out More

by damongetsloans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Kirwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Earnhardt Chandler Cadillac responded

Thank you for sharing your experience! We're glad Paul was able to assist you and get your XT5 back in top shape. Your satisfaction is important to us, and we appreciate your feedback! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

June 27, 2025

We have purchased 5 vehicles from the GM dealer in Carson City Nevada. Service never a good experience. We purchase a Cadillac here in AZ and the service is always fantastic, always a great experience. I wou More

by jedblock68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Jun 30, 2025 -

Earnhardt Chandler Cadillac responded

Thank you for your fantastic feedback, Jed! We’re thrilled to hear about your positive experiences with our service. Your recommendation means a lot to us, and we’re glad to know you find the drive worthwhile for exceptional care. Looking forward to seeing you again! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

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