The best experience I’ve ever had at a dealership
professional and respectful highly recommend!!
professional and respectful highly recommend!!
More
by Elidio Cuellar
Other Employees Tagged:
Terry and Ron
Sep 25, 2026 -
Earnhardt Chandler Cadillac responded
Thank you so much for sharing your wonderful experience, Elidio! We're delighted to hear that our team provided you with the professional and respectful service we strive for. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
Regards,
Justin Conover
General Manager
Justin.conover@earnhardt.com
Ron and Lee have been quick to work with and so far easy
to get help or answer questions
to get help or answer questions
More
by Jteel46
Other Employees Tagged:
Lee and Ron
Jul 28, 2026 -
Earnhardt Chandler Cadillac responded
Thank you for your kind words! It’s great to hear that Ron and Lee have been so helpful and responsive to your needs. We strive to provide excellent service, and it’s wonderful to know that you’re having a positive experience with us. Your satisfaction means a lot!
Regards,
Justin Conover
General Manager
Justin.conover@earnhardt.com
Paul is very knowledgeable!
He knew exactly what was wrong with our Cadillac XT4. He also was very knowledgeable and explained how we could be covered for the next 6 years with
He knew exactly what was wrong with our Cadillac XT4. He also was very knowledgeable and explained how we could be covered for the next 6 years with the extended warranty that is offered at Cadillac. Now that we purchased the extended warranty we feel so much better knowing we are covered for 6 years! He is so awesome!
More
by Fake
Service Price Transparency
Apr 04, 2025 -
Earnhardt Chandler Cadillac responded
We're thrilled to hear about your positive experience with Paul! It’s great to know he provided you with the knowledge and support you needed for your Cadillac XT4 and the extended warranty. Thank you for sharing your thoughts; we appreciate your trust in us!
Regards,
Justin Conover
General Manager
Justin.conover@earnhardt.com
Thank you Bull for connecting us to this outstanding team
of professional, knowledgeable, respectful and kind team!
Thank you Ron, Andy and Justin for working above and beyond in providing us with our beaut
of professional, knowledgeable, respectful and kind team!
Thank you Ron, Andy and Justin for working above and beyond in providing us with our beautiful new 2025 vehicle!
A special thank you to Ron for your genuine patience and kindness.
EXCEPTIONAL EXPERIENCE on every level!
Kirk and Deneen
More
by Kirk Nielson
Other Employees Tagged:
Ron, Justin
Mar 28, 2025 -
Earnhardt Chandler Cadillac responded
Kirk, we’re thrilled to hear about your exceptional experience! Our team strives to provide top-notch service, and it’s wonderful to know Ron, Andy, and Justin made such a positive impact. Enjoy your new vehicle, and thanks for sharing your feedback!
Regards,
Justin Conover
General Manager
Justin.conover@earnhardt.com
Saad was a pleasure to work with in purchasing the 2024
Cadillac LIRIQ on 5/14. The entire experience was excellent,
Cadillac LIRIQ on 5/14. The entire experience was excellent,
More
by gary.nemetz
Other Employees Tagged:
Saad
May 17, 2024 -
Earnhardt Chandler Cadillac responded
Hi Gary, thank you for taking the time to share your positive experience with Saad and our team. We're thrilled to hear that your car buying experience was excellent. If you have any questions or need assistance in the future, feel free to reach out. We appreciate your support!
Regards,
Justin Conover
General Manager
Justin.conover@earnhardt.com
Have bought 2 cars from this dealership and always well
taken care of by the staff.
taken care of by the staff.
More
by Bprioreschi
Jan 12, 2024 -
Earnhardt Chandler Cadillac responded
Hi Bprioreschi, thank you so much for your kind words! We're thrilled to hear that you've had a great experience with our dealership and that our staff has taken good care of you. We appreciate your loyalty and look forward to serving you again in the future.
Regards,
Justin Conover
General Manager
Justin.conover@earnhardt.com
I appreciate the service here from everyone here.
Everyone was very helpful, reasonable and went the extra mile to make sure we were satisfied.
Everyone was very helpful, reasonable and went the extra mile to make sure we were satisfied.
More
by Bweabrbr
Dec 01, 2023 -
Earnhardt Chandler Cadillac responded
Hi Bweabrbr! Thank you for taking the time to share your positive experience with Saad. We're thrilled to hear that he provided excellent customer service and helped you find the perfect vehicle at a good price. We appreciate your feedback and hope to assist you again in the future!
Regards,
Justin Conover
General Manager
Justin.conover@earnhardt.com
Very professional, made the whole purchase process very
easy. Bill was our salesman and he was fantastic
easy. Bill was our salesman and he was fantastic
More
by timgannon1
Other Employees Tagged:
Mike Richmond, Roberto Saenz, Bill Jurczak, salesman
Aug 29, 2023 -
Earnhardt Chandler Cadillac responded
Congratulations on your purchase, Tim! We're so happy to hear you found an excellent vehicle and experienced a 5-star visit. Welcome to the family!
Regards,
Justin Conover
General Manager
Justin.conover@earnhardt.com
Awesome service!
Treated me like family and completed all work ah ad of schedule and under cost expectations!
Treated me like family and completed all work ah ad of schedule and under cost expectations!
More
by Larichmond
Service Price Transparency
Other Employees Tagged:
Tim Harris, Curtis Mitchell, Mike Richmond
Mar 10, 2023 -
Earnhardt Chandler Cadillac responded
We're happy to hear our team went above and beyond to deliver quality service! Visit us again soon!
Regards,
Justin Conover
General Manager
Justin.conover@earnhardt.com
AVOID AT ALL COST!
!! Absolutely the worst dealership I have ever experienced. We bought a certified pre owned from them on a Tuesday by Thursday we have a steering prob
!! Absolutely the worst dealership I have ever experienced. We bought a certified pre owned from them on a Tuesday by Thursday we have a steering problem and it keeps flashing that the transmission needs service. This clearly shows that their 100 point inspection that they show you is garbage and none of the cars have actually been gone thru before hitting the lot. I called on Friday and spoke with the sales manager Bailey. Bailey informed me that he will get this taken care of immediately and the service manager would be giving me a call in a few minutes this was at 11:45am. I got a call at 4:45 from a service advisor telling me they couldn’t get the car I bought 48 hours before hand in until the following Friday. This is my wife’s car so she has my kids and herself in it everyday so to think that I should just let her drive it being as the steering and transmission we’re having problems is completely idiotic. The next day I went to meet with the gm because at this point I didn’t want to buy the car anymore cause clearly they sold me a defective car. I told Justin Conover (gm) that I would like to return the car and cancel the deal. He then showed why his last name fits him perfectly and told me he’s not obligated to cancel the deal and could care less about it. This is why I said avoid at all cost if a gm is going to tell you something like that as a customer then I’m willing to bet the whole dealership is that way if the leader is projecting that kind of extremely poor customer service. I made the mistake of not believing the reviews on this place and now look I’m another one in line writing a bad review. Do your self a favor and stay away from this buy here pay cadi dealer cause that how you will he treated
More
by sinister353
Jan 23, 2023 -
Earnhardt Chandler Cadillac responded
We're disappointed to see that you were having issues with your vehicle and we appreciate you bringing it in this weekend so we could help get this resolved. Should you have any other questions or concerns, please don't hesitate to contact me. I'm always here to help.
Regards,
Justin Conover
General Manager
Justin.conover@earnhardt.com
Jan 23, 2023 -
sinister353 responded
Lol this is the terrible customer service I’m talking about yes Justin I brought the vehicle in just to find out there is several things wrong with the transmission on a certified vehicle. Bought a cadi now I’m driving a rental jeep compass for god know how long considering you service director said he has no idea an eta on the parts. So here I am 5 days into a car deal and I have no idea when I will get the car I bought. If you would
Just let me out of the deal you wouldn’t be going thru this but because your ego and arrogance won’t let you hear we are so yeah thanks for selling me a broken car then acting like your doing me a favor fixing the car that was probably broken from the start considering it had problems 48 hours later
Dealer Reviews
Cars for Sale
Dealer Log In
