Earnhardt Chandler Cadillac

Roberto Saenz is one of the finest salesmen I have encountered. He greeted me, asked how he could assist me, then spent over an hour and a half explaining the features of the SRX and accompanying me o encountered. He greeted me, asked how he could assist me, then spent over an hour and a half explaining the features of the SRX and accompanying me on a test drive. He then arranged for me to take the vehicle home to show my wife. When I returned, I explained that a sedan and not a SUV was first choice. He made me feel comfortable and then explained the features of a new premium vehicle Cadillac will be offering later this year. He understood our preference for a luxury sedan, and said he would call me when they were available. Because of his product knowledge, his obvious love of his job, his patience and his cheerful attitude, when we choose to buy, we will buy at Kachina, and seek him as our salesperson. More

I had a sound in my front suspension that bothered me. I came in for the 24 point inspection and it was determined that I needed a Rt Front Hub Bearing assembly. They performed the repair and I was out of t came in for the 24 point inspection and it was determined that I needed a Rt Front Hub Bearing assembly. They performed the repair and I was out of there in 2 hours. The car was washed and dried and was delivered to me with great courtesy I am very pleased. More

Our experience buying our new SRX was great. I requested info about the Costco program and Tony Self responded within 10 minutes via phone and email; he gave me the necessary information. The following day, info about the Costco program and Tony Self responded within 10 minutes via phone and email; he gave me the necessary information. The following day, I completed my finance information online and was approved for a loan. Tony set an appointment for us on Saturday afternoon. When we arrived Tony was waiting for us and had several cars selected and ready for us to test drive. He went through a very thorough explanation of the vehicles and all the features. We selected one and bought it that day. The whole experience was great and went very smooth. I was impressed with the service I received from Tony & Kachina. I would definitely recommend Kachina Cadillac to friends & family. More

Experience from test drive to the purchase of the Cadillac cts-v was very professional. Both Ed and Dave could not have been better to work with. Looking forward to use dealership in the future. Cadillac cts-v was very professional. Both Ed and Dave could not have been better to work with. Looking forward to use dealership in the future. More

Over the years I have (unfortunately) had to use the body shop numerous times & Kachina has always done an excellent job. This time however, Matt Zema (first time dealing with Matt) went above & beyond not o shop numerous times & Kachina has always done an excellent job. This time however, Matt Zema (first time dealing with Matt) went above & beyond not only being knowledgeable, helpful & courteous but rectified misinformation I had been given in the past which saved me money. I not only recommend the body shop @ Kachina but in specific, I recommend dealing with Matt. Kachina should feel honored to have this young man as an employee. Mano Pappas More

Joey wentabove and beyond in help, information and treating us like we were special. He answered all questions, showed us vehicles that matched our needs. We would gladly recommend him personally t treating us like we were special. He answered all questions, showed us vehicles that matched our needs. We would gladly recommend him personally to any of our friends and family. Andy was thorough, plesant and made the financial part of the process easy to under- stand and painless. More

I went online to see what kachina had to offer, I recieved a E-mail the next day with Roberto's private phone #, and I called and I explained what I had in mind and he said he would check and see i recieved a E-mail the next day with Roberto's private phone #, and I called and I explained what I had in mind and he said he would check and see if he could get something for me. He called me back within 10 minutes like he told me he would, and told me he had something that would probably suit my needs. I went there and he met me at the door introduced himself to me offered me something to drink, he showed me what he had and it was just what I wanted. He introduced me to all the other salespersons and they were all friendly to me. and told me if I needed anything that they all would be willing to help me.Roberto Saenz treated me exceptionally well. He is a real asset to Kachina Cadillac and GM. You have a real ACE with him. Thank you Dale R Zwieg More

Ed definately made the moment special for me. I am a first time car buyer and he did all he could to make sure I was able to get my dream truck without having to take and arm and a leg along with it. Ed first time car buyer and he did all he could to make sure I was able to get my dream truck without having to take and arm and a leg along with it. Ed and Jim Davis have proved that not all car dealerships are about "money suckers". Thank you so much for giving me a pleasurable experience. It is something I will always remember! More

I had a good experiance Carlos and Ed were very helpfull. I will be coming back to Kachina to buy my next car and will recomend Carlos and Kachina to friends. Greyling I will be coming back to Kachina to buy my next car and will recomend Carlos and Kachina to friends. Greyling More

We were looking for a 2012 SRX with luxury trim black on black. I contacted this dealer as the Cadillac website indicated they had a vehicle available. When I spoke with Andy the sales director regarding th black. I contacted this dealer as the Cadillac website indicated they had a vehicle available. When I spoke with Andy the sales director regarding the lease price he was able to offer a price that was within our budget so we decided to take a look at the vehicle. When we arrived we were greeted by Joey Matos who made us feel special and important from the moment we walked in the door. He showed us the vehicle and explained the numerous features of the SRX. Once we made the decision to purchase it got even better as Andy was able to finalize a lease price that came in under our budget, amazing! They detailed the car, Joey got us set up with Onstar and we were off. In addition they took our rental car back to the airport. For future service needs they offered to pick up and return the car from our residence. Overall a great customer experience. More