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Earnhardt Ford - Service Center

Chandler, AZ

4.9
291 Reviews

291 Reviews of Earnhardt Ford - Service Center

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February 28, 2024

I was very happy with the service I received. It was no longer than expected and Joshua was very courteous and helpful. Thank you Joshua! More

by Janice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Feb 29, 2024 -

Earnhardt Ford responded

Hi Janice! We are thrilled to hear that you had a positive experience with us and that Joshua provided excellent service. We strive to provide top-notch customer service, so it's great to hear that we met your expectations. Thank you for choosing us! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

February 26, 2024

Always use Earnhardt’s for service always great service have for years will be back More

by Clay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sevice
Feb 28, 2024 -

Earnhardt Ford responded

Hi Clay! Thank you so much for your kind words and for being a loyal customer. We are thrilled to hear that you consistently receive great service from our team. We look forward to welcoming you back next time! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

February 23, 2024

Awesome treatment by everyone! Waiting room amazing! Fast and courteous! Cost very reasonable! Will definitely come back! More

by kstole82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Perez
Feb 26, 2024 -

Earnhardt Ford responded

Thank you for the fantastic review, kstole82! We're thrilled to hear that you had an amazing experience with us. Our team works hard to provide top-notch service, and we're glad it didn't go unnoticed. We look forward to welcoming you back in the future! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

February 18, 2024

Very friendly service, courteous and professional. Josh was the best, explained what they were doing and what they recommended to be done as well. More

by dwalker212212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in service
Feb 19, 2024 -

Earnhardt Ford responded

Thank you for the glowing review! We're thrilled to hear that Josh provided you with such excellent service. We pride ourselves on being friendly, courteous, and professional, so it's great to know we met your expectations. We appreciate your feedback and look forward to serving you again. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

February 15, 2024

Service manager Josh was great to work with got me right in and explained all components of my bill More

by timondemand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh. Perez
Feb 19, 2024 -

Earnhardt Ford responded

Thank you for trusting us with your vehicle! We are so proud of Josh for delivering an excellent visit. Until next time! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

February 08, 2024

We were extremely satisfied with the service provided by this dealership. The repair work on our Expedition was diagnosed and done in a timely fashion. More

by Montana snowbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle who scheduled our appt; Joe Helms who was our service consultant
Feb 09, 2024 -

Earnhardt Ford responded

Thank you for your kind words! We're thrilled to hear that you were extremely satisfied with the service provided by our dealership. We pride ourselves on delivering timely and efficient repair work. If you have any other questions or feedback, feel free to reach out. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

February 07, 2024

Had to bring my Bronco Sport back in to get the windshield washer tank fixed again. Through no fault of Earnhardt service, the tank was poorly constructed. That said, they replaced, fixed the mount More

by jeff.brynsaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd in Service
Feb 08, 2024 -

Earnhardt Ford responded

Hi Jeff, thank you for your feedback! We're sorry to hear about the issue with your Bronco Sport's windshield washer tank, but we're glad that our team was able to fix it for you. We appreciate your continued support and hope to provide you with exceptional service in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

February 02, 2024

I went to get an oil change and Joshua was the best advisor ever, awesome More

by raigosa77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Feb 05, 2024 -

Earnhardt Ford responded

Hi Raigosa, thank you so much for your kind review! We're thrilled to hear that Joshua provided you with exceptional service during your visit for an oil change. We'll be sure to pass along your compliments to him. We appreciate your support! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

January 25, 2024

I find your dealership to be amazing! ! I have visited there twice in one month for different services. Their attention to detail and professionalism is definitely to be awarded. More

by Elenita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Helms
Jan 26, 2024 -

Earnhardt Ford responded

Hi Elenita! Thank you so much for your kind words and for choosing Earnhardt Ford. We're thrilled to hear that you had a great experience and appreciated our attention to detail and professionalism. It means a lot to us! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

January 20, 2024

I have been having the service for my Ford Fusion handled by Filip Vranesevic for the last several years . Filip provides GREAT customer service in a very professional matter . He provides great communicati More

by capttomrph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nissen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Earnhardt Ford responded

Thank you for trusting our team! We are so proud of Filip for going above and beyond to ensure your Ford Fusion is always taken care of. Until next time! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

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