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Earnhardt Hyundai North Scottsdale - Service Center

Scottsdale, AZ

4.6
213 Reviews

213 Reviews of Earnhardt Hyundai North Scottsdale - Service Center

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August 11, 2022

Went to the dealership early on Saturday morning. Our advisor Ben took great care of us, as always. First by squeezing us into his packed load that day and then fixing our car, changing the oil and w More

by Gary W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Girard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Earnhardt Hyundai North Scottsdale responded

Hi Gary, it's so nice to know that Ben always provides you with a memorable service visit! Feel free to call or stop by if there is anything else we can do for you. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

August 11, 2022

Ricardo was thorough, helpful, and conscientious. My car was in and out in a reasonable time considering it was a 60K mile service. Not cheap, but my G80 Genesis is worth it. More

by highwayman.jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Garcia
Aug 12, 2022 -

Earnhardt Hyundai North Scottsdale responded

Ricardo is awesome and it's no surprise that he took such great care of you! We look forward to seeing you at your next service visit! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

July 27, 2022

5 Star, 5 Star, 5 Star. Ben has been our advisor for many years and it's always a great experience. He's very professional, knowledgeable and always available for question More

by LW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Girard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Earnhardt Hyundai North Scottsdale responded

We are thrilled to hear that Ben always provides you with the 5-star experience that you're looking for! We look forward to hearing from you again! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

July 21, 2022

My service advisor, Ricardo Garcia is the best! Very knowledgeable about my G70. He ALWAYS accommodates me and takes the time to answer my questions I would buy another car at Earnhardt just to b More

by mary.ortolano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Garcia
Jul 22, 2022 -

Earnhardt Hyundai North Scottsdale responded

We are so proud of Ricardo and his efforts to constantly provide you with a 5-star visit! Thank you so much for your feedback and we hope to see you again! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

July 14, 2022

for me, ben girard has always been the face of this dealership. i couldn't be more pleased with the way he responds to me or the service he gives me. More

by trunmtn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Girard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Earnhardt Hyundai North Scottsdale responded

Ben is an outstanding asset to us here and always makes sure our customers go home happy. We look forward to hearing from you again! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

July 12, 2022

Excellent service as usual, especially customer service. Just forgot to wash the car - first time that's ever happened! More

by john.reavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Garcia
Jul 13, 2022 -

Earnhardt Hyundai North Scottsdale responded

We are so happy that you had an overall positive service visit! Thank you for this review and we hope to see you again! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

June 25, 2022

Ben went above and beyond to get the AC working for our 16 year old daughters new used car. Just in time for the Phoenix summer! More

by jtmiller4272
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Girard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Earnhardt Hyundai North Scottsdale responded

It truly makes us happy to hear that Ben was able to fix your daughter's vehicle! Please do not hesitate to let us know if there is anything else we can do for you! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

June 21, 2022

Ricardo is an amazing service advisor! Very thorough and very professional. Great communication and trustworthy. More

by pmbarkley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Southern, Ricardo Garcia
Jun 22, 2022 -

Earnhardt Hyundai North Scottsdale responded

Ricardo is a superstar and it's no surprise that he provided you with a smooth service visit! Thanks for this great review and we hope to see you again! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

May 25, 2022

Everything was straightforward and above board. What they said they would do, they did. Norm in service was accommodating and professional. Mike (service mgr.), went overboard to make things right. More

by davidragovin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Southern
May 26, 2022 -

Earnhardt Hyundai North Scottsdale responded

We are pleased to hear that Norm and Mike made sure you left a satisfied customer! Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

May 08, 2022

Michael Southern is surely a great manager and gets the repairs done like no other. Hyundai is lucky to have such a dedicated manager. George More

by ghpickettaz
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Southern
May 09, 2022 -

Earnhardt Hyundai North Scottsdale responded

Hi George, it's so great to hear that Michael went the extra mile to make sure you left a happy customer! We appreciate you taking the time to let us know about your experience and we can't wait to see you again! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

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