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Earnhardt Lexus

Phoenix, AZ

5.0
579 Reviews
Our dealership was built in 2016 and features a café, concierge services, a large service department, in-house financing and an extensive selection of new and certified pre-owned Lexus models. Here you will find an incredible selection of new and certified pre-owned models, including the RX, ES, NX and IS. We are proud to be part of the Earnhardt Auto Group and are a family-owned and operated business. In fact, our manager/owner is in the office daily helping customers. At Earnhardt Lexus we keep things simple. We are committed to achieving 100% customer satisfaction and go above and beyond to make your visit exceptional. Our top priority is to make your visit fast, easy and straightforward.It's this dedication to world-class service that has earned us numerous customer satisfaction awards over the years. In fact, we've been a part of the Phoenix, AZ community since 2012. Our community is very important to us and we are a proud supporter of the Phoenix Children's Hospital. If you're looking for an incredible selection of Lexus vehicles and a simple shopping process we invite you to give us a try. Experience the world-class customer service we are known for with a visit today!
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800 E Camelback Rd

Phoenix, AZ

85014

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Showing 579 reviews

March 03, 2024

I was there this week for 6 months service visit. Those guys go out of their way to make sure you are satisfied. I bought my car with Leo (if you are looking for a new/used car, look for him), he pro More

by Shirley
Recommend Dealer
Yes
Employees Worked With
Leo Suhargo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Ebner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Earnhardt Lexus responded

Shirley, thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Leo, Doug, and Richard provided you with outstanding customer service during your visit. We appreciate your kind words and look forward to welcoming you back in the future! Regards, Bull Earnhardt Owner bull@earnhardt.com

March 02, 2024

Always easy and Rick is great to work with. I love bringing my Lexus to Earnhard. They do a perfect job every time. More

by lynnpugzies
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Earnhardt Lexus responded

Hi Lynn, thank you for taking the time to share your positive experience with us! We're thrilled to hear that you find our service easy and Rick to be great to work with. We appreciate your loyalty and look forward to continuing to provide you with top-notch service for your Lexus. Regards, Bull Earnhardt Owner bull@earnhardt.com

February 28, 2024

Always great service. Tom’s been my service writer for over 20 years. Highly recommend. More

by jpanter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Earnhardt Lexus responded

Hi jpanter! Thank you for taking the time to share your positive experience with us. We're thrilled to hear that Tom has provided you with great service for over 20 years. We truly appreciate your recommendation and look forward to serving you for years to come! Regards, Bull Earnhardt Owner bull@earnhardt.com

February 23, 2024

Richard is efficient and professional. He respects me as a customer and I know he looks out for my best interest. That is important to me, that I trust my service advisor! More

by imchampn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Earnhardt Lexus responded

Hi imchampn, thank you for sharing your positive experience with Richard! We're thrilled to hear that he provided you with efficient and professional service. Building trust with our customers is a top priority for us, and we're glad to hear that Richard has earned your trust. We appreciate your feedback! Regards, Bull Earnhardt Owner bull@earnhardt.com

February 16, 2024

We have enjoyed purchasing five new vehicles from Leo. He almost like family. I advise anyone looking to purchase a vehicle to see him. Thanks Leo. More

by Clay85259
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Leo Suhargo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Earnhardt Lexus responded

Thank you for sharing your experience, Clay! We're thrilled to hear that Leo has provided exceptional service to you. We appreciate your recommendation and look forward to assisting you with any future vehicle needs. Feel free to reach out if you have any questions. Regards, Bull Earnhardt Owner bull@earnhardt.com

February 16, 2024

Great service and facility. We love bringing our RX350 for service at Earnhard Lexus, service gets done as promised and on time. More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Earnhardt Lexus responded

Thank you for trusting us with your Lexus, Will! We look forward to keeping it running like new! Regards, Bull Earnhardt Owner bull@earnhardt.com

February 12, 2024

A used electric Fiat at a Lexus dealership? Not their usual transaction, yet we were made to feel as if this was their most important sale of the day. From our initial internet contact with E More

by mercmadjwd
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cleva Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Minix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keali'i Hookano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Earnhardt Lexus responded

It's a team effort here and we're so happy to see our team worked hard to ensure you had the best car-buying experience possible and that you drove home happy. Welcome to the family and congrats on your new ride. Should you ever have any questions about anything, please don't hesitate to reach out. We're always here to help. Regards, Bull Earnhardt Owner bull@earnhardt.com

February 11, 2024

Richard was friendly and informative as to the services to be done on our RX350. The work was completed quickly and efficiently. We appreciate everyone in the Service Department for their efficiency. More

by chigirl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Earnhardt Lexus responded

Hi Chigirl1, thank you for taking the time to share your positive experience with us! We're glad to hear that Richard and our team provided friendly and efficient service for your RX350. If you have any more feedback or need assistance in the future, feel free to reach out! Regards, Bull Earnhardt Owner bull@earnhardt.com

February 10, 2024

I’ve been going to Earnhardt Lexus for more than a decade for service on my 2002 430LS sedan. The fact that I keep coming back and that my Lexus is still in prime condition is a testament to Earnhardt’s exc More

by Sspanglerjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Earnhardt Lexus responded

Hi Sspanglerjr, thank you so much for your kind words and loyalty. We're thrilled to hear that you've been consistently satisfied with our service for over a decade. Ensuring top-notch service and exceptional customer experience is our utmost priority. We truly appreciate your support and look forward to serving you for many more years to come. Regards, Bull Earnhardt Owner bull@earnhardt.com

February 09, 2024

Rob and Cleva were professional and knowledgeable. Easy to work with creating a good experience. More

by Wooleryr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cleva Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sunseri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Earnhardt Lexus responded

Thank you, Wooleryr! We are so glad that Rob and Cleva delivered an excellent experience. Enjoy your new ride & welcome to the family! Regards, Bull Earnhardt Owner bull@earnhardt.com