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Earnhardt Lexus
Phoenix, AZ
584 Reviews
Our dealership was built in 2016 and features a café, concierge services, a large service department, in-house financing and an extensive selection of new and certified pre-owned Lexus models.
Here you will find an incredible selection of new and certified pre-owned models, including the RX, ES, NX and IS. We are proud to be part of the Earnhardt Auto Group and are a family-owned and operated business. In fact, our manager/owner is in the office daily helping customers.
At Earnhardt Lexus we keep things simple. We are committed to achieving 100% customer satisfaction and go above and beyond to make your visit exceptional. Our top priority is to make your visit fast, easy and straightforward.It's this dedication to world-class service that has earned us numerous customer satisfaction awards over the years. In fact, we've been a part of the Phoenix, AZ community since 2012. Our community is very important to us and we are a proud supporter of the Phoenix Children's Hospital.
If you're looking for an incredible selection of Lexus vehicles and a simple shopping process we invite you to give us a try. Experience the world-class customer service we are known for with a visit today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 584 reviews
December 11, 2018
New Car Purchase Even though we live in Carefree, We tried this dealership because two of my friends purchased cars from them and were very happy. This is a very profe Even though we live in Carefree, We tried this dealership because two of my friends purchased cars from them and were very happy. This is a very professional dealership that will bend over backwards, to try to make a deal . Our salesmen Rob was very helpful and knowledgable.Tim the sales manager was great and worked very hard to make the deal happen. Bravo.... More
by dburdeen
Employees Worked With
Other Employees :
Dan the Manager horrible aloof uncaring
Helpful November 30, 2018
Another Great buying experience with Ken Green and Earnhardt We just got our third car from Ken Green at Earnhardt Lexus! He made the whole process quick and easy plus we got a Another beautiful Lexus GX 460 We just got our third car from Ken Green at Earnhardt Lexus! He made the whole process quick and easy plus we got a Another beautiful Lexus GX 460 for a great lease price! Thanks! More
by Lexus Family
November 21, 2018
Best Ever It has been my pleasure to have worked with Tom Miller for nearly 20 years now. I know I’m in the best of hands. My service experience has always been It has been my pleasure to have worked with Tom Miller for nearly 20 years now. I know I’m in the best of hands. My service experience has always been outstanding! More
by OG1
November 13, 2018
Pleased Customer This is my 2nd Lexus and I am happy to say that I love this one also! My service rep has been Tom Miller since purchasing my 1st Lexus. He is the be This is my 2nd Lexus and I am happy to say that I love this one also! My service rep has been Tom Miller since purchasing my 1st Lexus. He is the best, so pleasant and very professional. I highly recommend Earnhardt Lexus and Tom Miller! More
by lexusgal
Employees Worked With
November 09, 2018
Service on my GS350 F-Sport After chatting online I was immediately called by Heather about my A/C issue. Heather was great and got me in first thing in the morning. Heather knew After chatting online I was immediately called by Heather about my A/C issue. Heather was great and got me in first thing in the morning. Heather knew exactly what the issue was and was honest and told me it would take most of the day, so she provided me with a loaner. She kept me updated during the day of the progress, but more importantly my car was ready by late afternoon, just like she said. This was my first experience with Earnardt and it was nice for a change to get good customer service at a dealership as well as pleasant, honest people. More
by Mike M.
Employees Worked With
Heather Fiaschi
November 01, 2018
scheduled service plus i'm on my second lexus. The customer service from lexus is legendary! and the earnhardt lexus' crew of service agents is second to none. Though my ori i'm on my second lexus. The customer service from lexus is legendary! and the earnhardt lexus' crew of service agents is second to none. Though my original guy, Dean, retired, Andrew was often my go-to guy when Dean was off. Andrew is now my primary service guy and he is amazing, too.. Super personable, and able to walk that very fine line of laughing 'with me' intead of 'at me' when i relayed my story of how my pet goats got loose and tap danced on my newer es300h; leaving hoof prints, dents, and through-the-paint scratches on every horizontal surface of my car! Here I was hoping my every 6 months armour-all surface coating and wax were going to buff out the worst of it...... ummm, not so much... good news. i just found out my pharmacists' mutual insurance will be covering my damages!! yeah,yeah, yeah!!! thanks again for the great service, Andrew! More
by pamperedgoats and my 'farm-lexus'
Employees Worked With
Other Employees :
i didn't see Rob Sunseri today; but he did a great job selling me this car just over a year ago.... :o), Andrew Wilson
November 01, 2018
Service on my 2002 LX and window replacement. Was a customer of Dean B. for years. Now working with Josh. He got it done! Pleasant to work with and very professional. Would recommend him to any Was a customer of Dean B. for years. Now working with Josh. He got it done! Pleasant to work with and very professional. Would recommend him to anyone. More
by Rose S.
Employees Worked With
Josh Harris
October 20, 2018
Exceeded my highest expectation I utilized the services of Earnhardt Lexus for a routine scheduled maintenance for my rx350. As I’m not from Arizona, this was my first visit to Earnh I utilized the services of Earnhardt Lexus for a routine scheduled maintenance for my rx350. As I’m not from Arizona, this was my first visit to Earnhardt. The service representative was Andrew Wilson. The attention to details and attentiveness to me was unsurpassed. I highly recommend this dealership...and THANK YOU Andrew for going beyond the call of duty! More
by Lynette
Employees Worked With
There was a young man that greeted me that I’ll not soon forget. Kindness through and through! , Andrew Wilson
October 19, 2018
Great . The best, very professional. Best auto purchasing experience I have ever had. I am 70 yrs. old so I have purchased a few cars. I will return for f . The best, very professional. Best auto purchasing experience I have ever had. I am 70 yrs. old so I have purchased a few cars. I will return for future business. More
by Lbl
Employees Worked With
October 16, 2018
Buying new car Our Salesman was David Bader. He was very friendly, knowledgeable and eager to ensure our experience was first class. Spent a lot of time going over t Our Salesman was David Bader. He was very friendly, knowledgeable and eager to ensure our experience was first class. Spent a lot of time going over the car with us. Everyone on the staff was super friendly and helpful from the time we entered the dealership until we took delivery of our car, and then follow ups to ensure all was well. Will definitely use them again More
by Golfnut
