Earnhardt Toyota

Satisfaction We have purchased and serviced many Toyotas here and go back because they have always been professional and attentive to our needs. Sales process is r We have purchased and serviced many Toyotas here and go back because they have always been professional and attentive to our needs. Sales process is relatively quick and finance person has always been helpful making decisions and without pressure. More

Great service Had a small mishap that ripped the spoiler off my car. Courteous service and they even had the part in stock so I was home within an hour and the car Had a small mishap that ripped the spoiler off my car. Courteous service and they even had the part in stock so I was home within an hour and the car looks great. Professional and friendly service. More

1st service appointment of new Camry Service was done at the appointment time. It was quick, timely, and courteous, and everything was well-explained to me by Brandy, the service attenda Service was done at the appointment time. It was quick, timely, and courteous, and everything was well-explained to me by Brandy, the service attendant. More

This place is full of professionals. Very attentive to your needs. Gary did a great job installing my auto starter and was very friendly. It is not very common today to get a thank you an Very attentive to your needs. Gary did a great job installing my auto starter and was very friendly. It is not very common today to get a thank you and a handshake. Every business would appreciate his customer service skills. More

10,000 Service I came in for my 10,000 mile service & a transfer issue . Car was serviced & computer was updated. All issues were fixed & I am extremely happy with t I came in for my 10,000 mile service & a transfer issue . Car was serviced & computer was updated. All issues were fixed & I am extremely happy with the job done by Shane!!! Thank U, Clint C. More

Very good I was sorry to hear that Chuck was gone but got Hank and he was excellent also. I will be happy to make appts. with Hank. I was sorry to hear that Chuck was gone but got Hank and he was excellent also. I will be happy to make appts. with Hank. More

buying a car I intend to drive for 10 years What is a realistic expectation for the technology of a 2012 car to be meaningful after 10 years? First the manufacturer has to have demonstrated the What is a realistic expectation for the technology of a 2012 car to be meaningful after 10 years? First the manufacturer has to have demonstrated the ability to design and build a state of the art vehicle with respectable performance with trouble free operation. Toyota has that reputation and the Camry Hybrid is an example of that conscientious assembly strategy which respects its customers. From whom can I choose to purchase such a vehicle? There are many to choose from and the route I followed began with Costco recommending several participating in their discount program. I began with Earnhardt Toyota in Mesa, Arizona and didn't bother to go to others. Your respect for your customers is overt and constant throughout the purchase process and your service department has continued that careful performance that after 5 years I can sincerely say I am a satisfied customer. So, the question was, Would I recommend this dealership? The answer is yes I do and have been doing since I bought the car. More

Two hits and a miss We have worked with Vanessa V. over several years and she has always been great, helpful, friendly and professional. We decided to car shop on our las We have worked with Vanessa V. over several years and she has always been great, helpful, friendly and professional. We decided to car shop on our last visit (3/15) and worked with David Tallabas. He too was really great He answered our questions, he was polite, knowledgeable and low key. However when the shark in the red shirt appeared it was a different story. Can't remember his name (smallish, shaved head) probably a sales manager or something. He wasn't polite, wouldn't listen, dismissed our situation, and was only concerned with closing a deal then and there. If there was ever a deal breaker it was him. We most likely will not purchase our new car from Earnhardt in no small part due to this persons hyper aggressive attitude. This kind of person is why many people hate car shopping, we certainly do now. More

First service Everything went great with my first service for my Toyota Tacoma. There were no issues and I have been very pleased with Earnhardt Toyota.Thank you! Everything went great with my first service for my Toyota Tacoma. There were no issues and I have been very pleased with Earnhardt Toyota.Thank you! More

Vanessa is the best!!! Every aspect of my service request was addressed to an exceptional level. Never a complaint when Vanessa is dealing with the situation. She is the exa Every aspect of my service request was addressed to an exceptional level. Never a complaint when Vanessa is dealing with the situation. She is the example of what the bar of customer service needs to be set at. More