Earnhardt Toyota

Earnhardt Toyota Scion is the Best My wife and I are completely satisfied with our new car buying experience and customer care we received from Earnhardt Toyota Scion. We appreciate the My wife and I are completely satisfied with our new car buying experience and customer care we received from Earnhardt Toyota Scion. We appreciate the whole dealership, from Joe Masiello, General Sales manager, to the sales department team and Service department team. They did everything they could to make sure we were not only happy with buying the right car with the best price in town, but also with receiving the best customer service and care from them. We wanted to thank Mr. Masiello for all the help that he and Earnhardt Toyota Scion dealership have given us when we were frustrated with the work performed by their contracted vendor after we purchased our new Highlander on Memorial day. When we were upset with our bad luck with our new car, Mr. Masiello’s warm words “I will make you happy” was so impressive to us. These words we have heard many many times in our life, but yesterday, his words really warmed our hearts. He kindly and patiently listened to us and believed us. He also kindly and patiently laid out his plan and options to solve the problem. Without any arguments and debates, we felt that we were well respected and fairly treated. In less than 30 minutes, he kept his word to make the customer happy. We reached a deal that was 100% satisfactory. We were so happy with his generous decision, and we were very grateful to him and Earnhardt. We also appreciated the service from his Service department team. We would like thank James Vento, Parts and Service director, he handled our problem properly and professionally, he is not only a good man but also a good business man. We also would like to thank April Jacob, Internet Sales Director, and Jack Shen, eCommerce Sales Manager, they provided us the best service when we purchased our car. Especially Mr. Shen, he is a very knowledgeable and experienced sales manager, he really understands customer needs. With their help, we made a deal to buy the new Highlander car that was exactly what we needed in less than 30 minutes. Also, the deal was the best when compared to the other dealership’s offers that we obtained that week. I have already shared my story about Earnhardt Toyota Scion with friends and colleagues, and they all said that they would like to buy car from Earnhardt in the future. Furthermore, they will tell this story to their friends and friends. Earnhardt is the best. My wife and I will recommend Earnhardt Toyota Scion to anyone we know wanting to buy a car and we will definitely buy from this dealership again when looking to make another purchase. Xin Ming Jiang More

Absolutely Awesome Car Buying Experience! Had an absolutely amazing car buying experience here. Told April what we wanted in a Toyota Tundra and she found one immediately the same day, secur Had an absolutely amazing car buying experience here. Told April what we wanted in a Toyota Tundra and she found one immediately the same day, secured the financing the same day and had the truck brought over to the dealership the next day. When we went in we met with April and Nigel and they took great care of us. The truck was exactly what we wanted. They gave us bluebook trade-in value for my husbands car. Nigel walked us through the features of the truck even setting up my husbands phone with the Bluetooth. Evan in finance was great and had us in and out in no time at all. No haggling over price. And they threw in a Toyota hat and first aid kit for us. We will definitely be back when it's time to trade my vehicle in. I can't say enough how professional everyone was, how eager they were to assist us, and how easy and quick they made the experience. I think the entire time spent at the dealership was two hours and that included driving the truck we chose, learning about all of the features, the contract and the finance. Easiest car purchase ever. And they have followed up with us multiple times since we purchased a vehicle 12 days ago. I have heard from Nigel two or three times and from the finance manager. Great follow-up! More

Excellent experience! We live out of state, but need a vehicle when we are in Arizona. We decided on a Toyota Avalon. And Earnhardt was the dealer for us. We bought the car We live out of state, but need a vehicle when we are in Arizona. We decided on a Toyota Avalon. And Earnhardt was the dealer for us. We bought the car online through April Jacob and Jack Shen. They could not have been nicer or more professional. They did what they said they were going to do, which is indeed rare these days. We picked the vehicle up today. They were ready for us, and the delivery was superb. These two are the epitome of excellent customer service. Highly recommend April and Jack if you are in the need of a new vehicle. More

Satisfied We"ve been Toyota customer over 16 years, and we are so happy for our 4runner. since I need a new car, we figured out right away that we want another We"ve been Toyota customer over 16 years, and we are so happy for our 4runner. since I need a new car, we figured out right away that we want another Toyota. My salesman guy name Dominic Sabol was so helpful and accommodating...very soft spoken. He makes so easy to discuss my new car Toyota Camry SE. I loved right away my new car, the shape, interior/exterior is very cool! The price is worth it. More

Amazing Sales person Our sales person Jake Back was amazing. He did such a great job showing us all our options, giving us various pricing and helping me decide on the be Our sales person Jake Back was amazing. He did such a great job showing us all our options, giving us various pricing and helping me decide on the best color (in the shade & in the sun). He made the experience easy and we felt he was honest and upfront with the pricing & negotiations. We will go back to Jake for our future purchases. More

Horrible Experience This dealership sold a vehicle to me for double the price is worth. I thought if I put down $3000.00 this would help lower the price. Instead they poc This dealership sold a vehicle to me for double the price is worth. I thought if I put down $3000.00 this would help lower the price. Instead they pocketed the money and covered it up by forcing me to accept on the contract to pay for tint and something else. I went in on 9/23/15 and purchased a lease decided to buy out and found out I had to pay $58,000 for a vehicle that is worth $35,500 More

Exactly as Promised I worked with Nigel Narain in the Internet Sales (e-Sales) and got the best service and was in and out in a short amount of time. All my Toyota's I worked with Nigel Narain in the Internet Sales (e-Sales) and got the best service and was in and out in a short amount of time. All my Toyota's will be from Nigel and Superstition Springs Toyota ! Peter Mattys More

Purchase of ny new Prius We are very happy with our new car, a Prius V, and the salesmanship of Chris Davis. He was so helpful in getting the right vehicle for us. It had to We are very happy with our new car, a Prius V, and the salesmanship of Chris Davis. He was so helpful in getting the right vehicle for us. It had to be brought in from another dealer because we wanted a color that wasn't available at Earnhart's. We were driving away with it in a day and a half after our initial visit. Also we are happy and surprised that the first 25,000 maintenance is included with the purchase. More

Great experience Unfortunately, we never found what we were looking for. When we stopped by, he was so pleasant and never pushy. Even though we never bought at this Unfortunately, we never found what we were looking for. When we stopped by, he was so pleasant and never pushy. Even though we never bought at this dealership, i had to take a moment to do a shout-out to Mike and his manager for doing a terrific job at working with us. Thank you! We have gone to this dealership since it opened, and i can't say enough good things about their staff. We worked with Mike. My husband was looking for a manual transmission, white, Toyota Corolla. Unfortunately, they didn't have any there, or anywhere in the valley. We wanted to stay within our budget for the bottom line. Mike communicated with us almost daily letting us know whether he'd found what we were looking for. Thanks again Mike! We'll definitely go back when we need to purchase another vehicle! More

Honestly i can,t say in word,They are super nice I Just bought a new car Toyota corolla 2015 S Plus today it was my first new car and I must say I am very happy with our purchase AND the experience I Just bought a new car Toyota corolla 2015 S Plus today it was my first new car and I must say I am very happy with our purchase AND the experience. We have only ever bought used cars because we didn’t want to deal with a dealership. Everyone we dealt with (Subash (Subby) Kumar eCommerce Sales Manager and Customer Relations Manager, Jordan Christensen I believe) were very professional, kind and in the end the car was a very fair deal. Subby) Kumar did the paperwork process and he was super nice and made what would normally be a lengthy and boring process much more enjoyable. It was also a nice touch that the guys there seemed appreciative of our business,at the end i have to thank again from Subash (Subby) KumareCommerce Sales Manager and Customer Relations Manager, Jordan Christensen, i can,t bring your appreciation in the word.Thanks More