Earnhardt Toyota

Horrible Experience This dealership sold a vehicle to me for double the price is worth. I thought if I put down $3000.00 this would help lower the price. Instead they poc This dealership sold a vehicle to me for double the price is worth. I thought if I put down $3000.00 this would help lower the price. Instead they pocketed the money and covered it up by forcing me to accept on the contract to pay for tint and something else. I went in on 9/23/15 and purchased a lease decided to buy out and found out I had to pay $58,000 for a vehicle that is worth $35,500 More

Exactly as Promised I worked with Nigel Narain in the Internet Sales (e-Sales) and got the best service and was in and out in a short amount of time. All my Toyota's I worked with Nigel Narain in the Internet Sales (e-Sales) and got the best service and was in and out in a short amount of time. All my Toyota's will be from Nigel and Superstition Springs Toyota ! Peter Mattys More

Purchase of ny new Prius We are very happy with our new car, a Prius V, and the salesmanship of Chris Davis. He was so helpful in getting the right vehicle for us. It had to We are very happy with our new car, a Prius V, and the salesmanship of Chris Davis. He was so helpful in getting the right vehicle for us. It had to be brought in from another dealer because we wanted a color that wasn't available at Earnhart's. We were driving away with it in a day and a half after our initial visit. Also we are happy and surprised that the first 25,000 maintenance is included with the purchase. More

Great experience Unfortunately, we never found what we were looking for. When we stopped by, he was so pleasant and never pushy. Even though we never bought at this Unfortunately, we never found what we were looking for. When we stopped by, he was so pleasant and never pushy. Even though we never bought at this dealership, i had to take a moment to do a shout-out to Mike and his manager for doing a terrific job at working with us. Thank you! We have gone to this dealership since it opened, and i can't say enough good things about their staff. We worked with Mike. My husband was looking for a manual transmission, white, Toyota Corolla. Unfortunately, they didn't have any there, or anywhere in the valley. We wanted to stay within our budget for the bottom line. Mike communicated with us almost daily letting us know whether he'd found what we were looking for. Thanks again Mike! We'll definitely go back when we need to purchase another vehicle! More

Honestly i can,t say in word,They are super nice I Just bought a new car Toyota corolla 2015 S Plus today it was my first new car and I must say I am very happy with our purchase AND the experience I Just bought a new car Toyota corolla 2015 S Plus today it was my first new car and I must say I am very happy with our purchase AND the experience. We have only ever bought used cars because we didn’t want to deal with a dealership. Everyone we dealt with (Subash (Subby) Kumar eCommerce Sales Manager and Customer Relations Manager, Jordan Christensen I believe) were very professional, kind and in the end the car was a very fair deal. Subby) Kumar did the paperwork process and he was super nice and made what would normally be a lengthy and boring process much more enjoyable. It was also a nice touch that the guys there seemed appreciative of our business,at the end i have to thank again from Subash (Subby) KumareCommerce Sales Manager and Customer Relations Manager, Jordan Christensen, i can,t bring your appreciation in the word.Thanks More

Another great experience A friend of mine was looking for a new car for his wife. After trying to get a deal on a competitors model, we came here to Earnhardt Toyota because A friend of mine was looking for a new car for his wife. After trying to get a deal on a competitors model, we came here to Earnhardt Toyota because I got a great deal on my '15 Corolla a couple of months ago. Once again I dealt with Alex Martens and Brad Johnson, and, once again they gave us a great deal on a new '15 Camry SE. The next day my wife and I traded in her car and got a great deal on a new '15 RAV4 Limited. In the finance office my wife and I dealt with Marty G, who, we could tell had had a busy day and since it was closing time was anxious to get home. However, we eventually made small talk with Marty and before long the 3 of us were having a good time. Just as when I bought my Corolla everyone here at ET that I observed was about as friendly and courteous and professional as can be. Including my friends car I am 3-for-3 in just 2 months. Thank you ET and special thanks to Alex and Brad, and of course, Marty! More

Excellent service Visited the dealership to shop the 2015 Toyota RAV4 and met with Jack Shen. We discussed leasing and purchase options. Jack was thorough, patient, Visited the dealership to shop the 2015 Toyota RAV4 and met with Jack Shen. We discussed leasing and purchase options. Jack was thorough, patient, and understanding. NO HIGH PRESSURE sales tactics. Felt he had OUR interests at heart and not only the interest of Earnhardt Toyota. Pleasant experience. More

Unexpected great deal. Everybody has different experiences and mine is no different. After a frustrating and unpleasant trip at another dealer, Alex Martens, who I had met a Everybody has different experiences and mine is no different. After a frustrating and unpleasant trip at another dealer, Alex Martens, who I had met about a week earlier texted me to come in and see him, so I did. Eventually Brad Johnson joined in. When all was said and done, I ended up saving about 3 times what the other dealer offered and only had to put down about half as much, and, I also got the payments and term length I wanted. The funny thing about all this is the fact that the Corolla I purchased was the one I test drove at the other dealership earlier. (Earnhardt traded them a white one for it.) Funnier still is that the salesman at the other dealership called me the next morning to tell me about a white Corolla they had just received. My wife and I laughed, the salesman did not. Kudos to Alex and Brad for a making a great deal happen that I thought for sure would not. Alex also ended up delivering the car to us because we came to find out that he lived across the street from us. I also have to comment that while there, I managed to observe the other Earnhardt personnel and noticed them all treating the various customers in a courteous and friendly manner. Thank you, Alex, Brad and Earnhardt Toyota. More

Noise, delay, and heat I had to wait for a few hours for my service, which I expected. I brought along my laptop so I could work. Finding a place that was not insanely noisy I had to wait for a few hours for my service, which I expected. I brought along my laptop so I could work. Finding a place that was not insanely noisy was impossible. They had three large televisions running with competing stations, "music" (I use the term loosely) playing over that. Several staff were so lacking in any useful activity to keep them busy that they gathered in groups to chat it up (their attitude behind the backs of customers was enlightening!). I tried working at the tables outdoors, but they had the "music" blaring even louder out there. Every person I spoke with claimed that this was "better than it used to be," that they "didn't like it either," but that they were forced by the company to do it. This is supposed to be a place of business. I don't appreciate being told what to watch or listen to. The loudspeakers should not be used to keep under-utilized staff happy when they're not busy, and the noise shouldn't compete with the business. After my car was done, it was left to sit for an unacceptable time in the sun before I was notified that it was finished (I know based on how hot the interior was when I opened the doors. None of the three girls at the cashier's desk knew the e-mail address of corporate for me to write a review. More

Mike Mead is Awesome! I just bought a 2015 Tundra Limited from Mike Mead and he is awesome. I went in looking for a fight and off the starting line Mike gave me a fare pric I just bought a 2015 Tundra Limited from Mike Mead and he is awesome. I went in looking for a fight and off the starting line Mike gave me a fare price. He gave me a fare deal on my trade-in and new truck. I am an engineer and went in with all the numbers, Mike nailed them right up front. Ask for him next time you visit a Toyota. This guy is fare. More