Earnhardt Toyota

The employees that assisted me were customer-focused, friendly, knowledgeable and professional; it was a great car-learning and buying experience. Big thanks to Chris Beverly! friendly, knowledgeable and professional; it was a great car-learning and buying experience. Big thanks to Chris Beverly! More

Waited 2 hours for an oil change. I realize it is a busy place, my appointment was at 7:30am. I realize it is a busy place, my appointment was at 7:30am. More

I was excited to see the car I wanted on the lot! I had asked them to put me on a contact list but they never contacted me and it was by luck I saw it on an internet search. A little about the loc I had asked them to put me on a contact list but they never contacted me and it was by luck I saw it on an internet search. A little about the location: It is very dated and the inside is in need of cleaning. The children’s area has many dirty and broken/missing ”toys” with wallpaper completely falling off the walls. It feels like you’re in a car repair shop instead of a dealership. When we arrived we were helped by Jonathan who was kind and personable. He was somewhat knowledgeable on the car with a happy demeanor eager to help. As we were sitting down to discuss price and negotiations. We asked to have some time to chat. Dieter decided he wanted to intervene. He was pretty abrupt and impersonal. He got right to his point wanting to know what we were wanting to pay. Instead of giving us space and time he was very insistent we give him a number and acted perturbed that we (my spouse and I) were still weighing out some things. Once we gave him a number he acted like it wasn’t a big deal but then he waffled and made it seem like too much. He walked away and came back with a very lowball number. Said he couldn’t do better. We promptly left after what felt like a push out the door at this point. Then they had the nerve to call us and accuse us of taking the keys to their car when another employee had grabbed them while we were talking. I hope they improve More

Knowledgeable and helpful. Easy to get an appt. Friendly staff. Steven is terrific. Kept me apprised of status of the work to be done Easy to get an appt. Friendly staff. Steven is terrific. Kept me apprised of status of the work to be done More

This was a routine service and it went well. No concerns or complaints. Thank you. No concerns or complaints. Thank you. More

Professional, friendly, and helpful staff. Scheduling, service and response to my inquiries better than I expected. Scheduling, service and response to my inquiries better than I expected. More

Saydee was extremely helpful on our last visit. We were in and out in no time at all. We were in and out in no time at all. More

Very easy, they told me the problem in my car in advance. And all information of inspections. And all information of inspections. More

We just wanted to see what Toyota had to offer. Met with a Brian Mortazai who was very open and welcoming. He was able to narrow our needs down and identify what we were looking for in a vehicle. Met with a Brian Mortazai who was very open and welcoming. He was able to narrow our needs down and identify what we were looking for in a vehicle. We came in looking at RAV4's, and after seeing a couple of cars, he showed us the Venza. There was little or no expectations since this was our first visit. And, it became the visit to sign the deal. The dealership had sold he car we were looking at, so we opted to wait for the next one that me our criteria. It only took a couple of days. Brian did an excellent job, personable and informative. A valuable employee! More

Everything seemed fine until I got home and checked under the hood of the car. The battery was replaced but the holder was not tightened down. It was very lose, glad I drove straight home. Tightened it down. the hood of the car. The battery was replaced but the holder was not tightened down. It was very lose, glad I drove straight home. Tightened it down. More