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Earnhardt Toyota

Mesa, AZ

4.9
1,579 Reviews
Call Dealership (480) 807-9700
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6136 E Auto Loop Ave

Mesa, AZ

85206

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1,579 Reviews of Earnhardt Toyota

January 09, 2024

All services have been excellent. The sales person was great and so were the service technicians. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reese, Elijah Gutierrez
Report | Print
Jan 10, 2024 -

Earnhardt Toyota responded

Hi Nancy, thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. Your satisfaction is our top priority. We appreciate your support and look forward to serving you again in the future! Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

January 07, 2024

After service visit car now tries to start when shutting down--never done this before. More

by dalpapa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know
Report | Print
Jan 09, 2024 -

Earnhardt Toyota responded

We appreciate you bringing this concern to our attention. At your convenience, please contact me, as we'd like the opportunity to look at this vehicle issue and make any repairs necessary. I look forward to hearing from you. Regards, Nick Jones Parts & Service Director Nick.Jones@earnhardt.com

January 05, 2024

good fast service and usually in and out within a few hours. People are friendly and prepaid prices packages help out. More

by targetguy777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
steven kesler
Report | Print
Jan 09, 2024 -

Earnhardt Toyota responded

Hi targetguy777, thank you for your positive review! We're glad to hear that you appreciate our fast service and friendly staff. We look forward to serving you again soon. Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

January 04, 2024

Excellent service department customer service, and thorough on checking the problem areas. Explanation was clear and understandable. More

by eearl2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not recall
Report | Print
Jan 09, 2024 -

Earnhardt Toyota responded

Thank you for choosing us! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

January 02, 2024

The Sales staff (kyle) and financing (Curtis) were amazing about communication and delivery of product. I would 100% recommend this dealership and people. Thank you for such great service and contin More

by Jeffm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle, Curtis
Report | Print
Jan 03, 2024 -

Earnhardt Toyota responded

Hi Jeff, thank you so much for your kind words and recommendation! We're thrilled to hear that Kyle and Curtis provided excellent communication and delivery. We appreciate your support and will continue to provide you with great service. Thank you for choosing us! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

December 31, 2023

Honestly clear and clean car deal on the 2024 Toyota Corolla with correct color options and additional options required. Thanks 👍 More

by Ray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Scheen
Report | Print
Jan 02, 2024 -

Earnhardt Toyota responded

Thank you, Ray, for your kind words! We're thrilled to hear that you had a great experience with us and that we were able to provide you with the perfect Toyota Corolla. We appreciate your feedback and hope to assist you again in the future. Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

December 30, 2023

the process of getting my 20K service easy and I enjoyed waiting for the work to be done in the waiting room. More

by bjandtj777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Jan 02, 2024 -

Earnhardt Toyota responded

Hi bjandtj777, thank you for sharing your positive experience with us! We're glad to hear that the process of getting your 20K service was easy and that you enjoyed our comfortable waiting room. We appreciate your feedback and look forward to serving you again in the future. Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

December 29, 2023

The miscommunication errors were huge. My car didn’t get worked on it all the first day it was there for the repairs I had requested. More

by grandma1az
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin
Report | Print
Jan 02, 2024 -

Earnhardt Toyota responded

It's vital we provide quality communication and it's disappointing that we failed to do so and because of this your vehicle was not attended to in a timely manner. At your convenience, I would like the opportunity to speak with you and learn more about what transpired, so I can be sure to address this issue appropriately. I look forward to hearing from you. Regards, Nick Jones Parts & Service Director Nick.Jones@earnhardt.com

December 29, 2023

Professional, respectful, caring, I’ve always been treated right from the sales department, service department and finance department. Thank you More

by Dnoll3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe and Brandon
Report | Print
Jan 02, 2024 -

Earnhardt Toyota responded

Thank you for choosing us, Dnoll3! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

December 22, 2023

I have always found Earnhardt Toyota's service department to be top notch. They seem knowledgeable, are very courteous and I value my time by not over scheduling and getting the customers in and out quickly More

by vwf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I I'm having problems remembering names
Report | Print
Dec 26, 2023 -

Earnhardt Toyota responded

Hi vwf! Thank you so much for your kind words and for taking the time to share your experience. We are thrilled to hear that our service department has consistently provided top-notch service. We strive to be knowledgeable, courteous, and efficient to ensure our customers have a great experience. Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

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